Sprout Social
Sprout SocialExternal reviews
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Sprout Social for Higher Education and Nonprofits
What do you like best about the product?
Sprout Social has served as a great platform for social media responding and tagging.
What do you dislike about the product?
I dislike that Sprout Social runs into issues with tagging in photos and platform connectivity issues.
What problems is the product solving and how is that benefiting you?
Sprout Social is solving our need for social media management of several differnt platforms with different accounts.
Sprout User for Over 5 Years!
What do you like best about the product?
I like that it's user-friendly, their customer support is great, it helps keep me organized daily, and my team can see what I have planned or scheduled. Adding new members and the reporting is awesome.
What do you dislike about the product?
There are some glitches, reauthorizing is a pain and never seamless, would like some specific data that isn't available.
What problems is the product solving and how is that benefiting you?
Keeping me organized and my content aligned, the tagging feature helps me separate content and know what I am posting and for which campaign. Helping other teams on accounts if they need it, publishing my content.
Positive Review for Customer Relations Team
What do you like best about the product?
So many things! The ease of use, reporting features, analytics & data, automated rules, tagging, having all of our social inboxes AND reviews in the same platform, Salesforce integration, support from our Sprout team...
What do you dislike about the product?
I would like to see more features within Reviews. It would be incredibly helpful to be able to see attached images or even just a note that says the review has images attached. It would also be nice to be able to report a Google review through Sprout rather than having to go find the review and report through Google.
What problems is the product solving and how is that benefiting you?
Having access to (almost) all of our points of contact through one program.
Sprout Social Review
What do you like best about the product?
I appreciate the scheduling features, as they allow me to easily organize my time and manage appointments. Additionally, the analytic tracking features are incredibly valuable; they provide insights into my activities and performance, helping me make data-driven decisions to improve productivity.
What do you dislike about the product?
I have some concerns regarding the approval process features; I find them quite challenging to navigate and use effectively. It would be immensely helpful if the interface could be made more user-friendly and if clearer instructions were available. Furthermore, I think it would significantly enhance user experience if there were additional options for scheduling carousel posts on TikTok. Having more flexibility in this area would allow for better content planning and engagement with our audience.
What problems is the product solving and how is that benefiting you?
Sprout provides us with a platform to effectively monitor and enhance our interactions with individuals engaged in our institution. It enables us to schedule content well in advance, ensuring timely delivery of information and updates. Sprout also offers robust tools for tracking analytics and statistics, allowing us to assess our outreach efforts and make data-driven decisions for future social media strategies.
Efficient Content Scheduling, Minor Integration Hiccups
What do you like best about the product?
I like using Sprout Social for my professional work in social media and digital content creation. It allows me to preschedule content so I don't have to be on 24/7, which I find very convenient. I really like the scheduling features and Sprout Link in bio access. The visual display of the link in bio is great; it looks exactly like your Instagram feed, so followers can find the post they're looking for. The wide range of analytics data available is incredibly useful for reporting out to important stakeholders. Once I was onboarded, the process was pretty seamless, and the trainings provided were very helpful.
What do you dislike about the product?
Instagram is limited to 10 photos, even though the app currently allows you to post up to 20. Also collaborators are limited to 3. Sometimes there are issues with tagging when redirecting to the social media app. There were some difficulties in connecting my social media accounts to my profile.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to preschedule content so I don't have to be on 24/7 and to access a wide range of analytics data for reporting to stakeholders.
Best platform for all social channels
What do you like best about the product?
I like how user friendly the platform is. I also like that everything is in one app. I use this every day and I check it multiple times a day.
What do you dislike about the product?
I can't schedule stories on Facebook and it does not let me include a link for people to click/swipe up on.
What problems is the product solving and how is that benefiting you?
Sprout makes it easiser for me to pull reports from all platforms. Before I would have to go to each individual social channel and pull the reports that way.
Sprout Social's connected services literally save hours in my working day
What do you like best about the product?
The linked features - Canva and AI especially.
What do you dislike about the product?
The frequency that profiles need reconnecting.
What problems is the product solving and how is that benefiting you?
As a small team running a charity, the time that managing our social media platforms through Sprout Social saves is invaluable.
The regular product innovations also help to keep us as an organisation on top of digital trends.
The regular product innovations also help to keep us as an organisation on top of digital trends.
The best all-in-one social media tool
What do you like best about the product?
The ease-of-use is probably my favourite element of Sprout Social. I like that social posts can *easily* be edited to fit the requirements of each social platform without beginning each one from scratch. The reports are efficient and, of course, the Smart Inbox is the biggest, greatest time-saver!
What do you dislike about the product?
As of now, there is nothing I dislike about Sprout Social.
What problems is the product solving and how is that benefiting you?
The Smart Inbox saves me the time of tracking engagements across each platform separately. I love it.
Sprout Social is easy to use and helps you optimize your social media strategy each day!
What do you like best about the product?
The tags and reporting element are a clear winner for me. This has helped me siginicantly improve my content strategy.
What do you dislike about the product?
I don't like how after you uploading closed captions to videos, you will not see the CC in the left of the video when future referencing the video. This is difficult when I do a final proofread and I can't tell if the SRT files are uploaded in the video.
What problems is the product solving and how is that benefiting you?
Sprout Social helps our business monitor all mentions of our brand where we are active on social which helps us maintain our high brand health.
I’ve used two other social media managing platforms and none compare to Sprout.
What do you like best about the product?
The user interface, ease of use, and comprehensive tools are second-to-none. The social media scheduling, planning, and reporting are the best I've ever used. With AI integrations like optimized posting times, our special media platforms have flourished over our year with Sprout.
What do you dislike about the product?
The investment in Sprout is costly. We had to cancel a few other subscriptions to make our Sprout line work -- while we're glad we did, we will not be able to upgrade our account type any time soon.
What problems is the product solving and how is that benefiting you?
It solves the need for logging into seven platforms individually to post or manage our community.
It solves our lack of reporting in a quick and automated way.
It solves our competition monitoring so we can stay on trend.
It solves our lack of reporting in a quick and automated way.
It solves our competition monitoring so we can stay on trend.
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