Sprout Social
Sprout SocialExternal reviews
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Comprehensive Features, But Misses Historical Calendar View
What do you like best about the product?
I really appreciate having all my analytics history housed in one spot, which makes it easy to compare over the years. The convenience of working within Sprout Social instead of a spreadsheet is a big plus for me. I like that Sprout Social has everything I need in one platform. I enjoy the new features they've introduced recently, like scheduling Instagram stories and collaboration posts, which are really beneficial. The collaboration feature is especially valuable because it means I don’t need to post from my phone; I can do it all from within Sprout Social.
What do you dislike about the product?
Sprout Social removed the option to see my posts in calendar view past a year and that was a really important feature for me. Please bring back historical data in the calendar view. It made it a lot easier to find posts if I don't know the exact date it was posted originally or if I can't think of a keyword that was in the original post.
What problems is the product solving and how is that benefiting you?
Sprout Social helps manage social media content scheduling, analytics, and comparisons over time. It centralizes everything I need in one platform, simplifying my workflow and making it easier to compare analytics over the years without relying on spreadsheets.
Wonderful Program
What do you like best about the product?
Scheduling and analytic reporting with Sprout Social are both very straightforward and user-friendly. I really appreciate the sense of community and the networking opportunities that the platform offers. The customer support team is excellent and always responds quickly to any questions or issues I have. I also value how the team is consistently working to update and improve Sprout Social, ensuring it stays current and effective.
What do you dislike about the product?
Some features, like adding stickers to story posts, are not available, although I realize this limitation is not Sprout's responsibility. While Sprout does let you crop and edit photos, it currently lacks the ability to edit videos or add music within the platform.
I've also experienced some difficulties when trying to add profiles to my Sprout account. Certain Instagram pages can't be added because of their account type. Additionally, I've encountered instances where reporting data is missing—almost as if there are blackout periods with no available data, which I find quite odd.
I've also experienced some difficulties when trying to add profiles to my Sprout account. Certain Instagram pages can't be added because of their account type. Additionally, I've encountered instances where reporting data is missing—almost as if there are blackout periods with no available data, which I find quite odd.
What problems is the product solving and how is that benefiting you?
This tool really simplifies scheduling and makes managing data reporting much easier. It provides our team with a centralized place to manage our clients.
Sprout Platform for Recipe Unlimited
What do you like best about the product?
I love Sprout for its robust analytics features, the ability to post across multiple platforms and store pages, social listening tools, and reporting on campaigns.
What do you dislike about the product?
The only drawback I've encountered is when trying to measure the success of our local store pages. I wish it wasn't necessary to link Instagram and Facebook accounts together, but I understand that's mainly a limitation on Meta's side.
What problems is the product solving and how is that benefiting you?
Sprout is useful in helping us organize social posts by the tagging feature, being able to post on multiple platforms, overseeing our stores pages and content and also keeping an eye on our competitors and taking any learnings.
Sprout has been really functional for our team and the continued edits are great!
What do you like best about the product?
The most helpful part about sprout for me is the social listening. It makes seeing issues within the community, questions, or celebrations of our company so much easier to respond to.
What do you dislike about the product?
The publishing tool still doesn't allow to change the caption for a post between the different platforms which causes a bit of a pain point in the scheduling process for our posts especially since we create links for tracking per platform so we need all the captions to be different.
What problems is the product solving and how is that benefiting you?
They solve our social listening concerns, and creating a platform to easily see all the posts that are being shared and in what cadence. It allows for us to ensure our posting schedule is meeting needs without flooding our platforms too often.
Sprout Social for Social Media
What do you like best about the product?
I love how user friendly sprout social is and that they are always available to assist with questions through chat.
What do you dislike about the product?
Could use more competitor insights and reporting metrics
What problems is the product solving and how is that benefiting you?
Best times to post, scheduling ahead of time, reporting by platform
User-Friendly Tool with Room for Feature Improvement
What do you like best about the product?
I find Sprout Social user-friendly, which is a big plus for me. Setting it up was easy, and I appreciate the ability to have multiple people on the account to manage different tasks. It also helps in creating a content calendar, scheduling posts, and provides insights into what performs best and the patterns in our engagement.
What do you dislike about the product?
I find it slow to initiate new features that are vital to social media. For instance, it took months after the 4x5 Instagram grid update for them to adjust the feed preview. Also, there's no integration for TikTok ads, which get mixed with TikTok organic content.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for community management, creating a content calendar, scheduling posts, and analyzing engagement patterns, all while having multiple team members manage the account.
Good product with great development roadmap but services can improve
What do you like best about the product?
comprehensive features and ability to store the creatives (media assets)
What do you dislike about the product?
usability - some controls like separating performance of paid vs. organic campaigns is not doable until you integrate ad manager account
What problems is the product solving and how is that benefiting you?
It has data from all the social platforms at one place in a way that is easily digestable with charts and graphs
"Review: Sprout Social Platform"
What do you like best about the product?
Sprout Social's intuitive interface, robust analytics, and seamless multi-platform integration make managing and optimizing social media campaigns effortless.
What do you dislike about the product?
Sprout Social can be expensive for smaller teams, and some advanced features, like custom reporting, may require higher-tier plans.
What problems is the product solving and how is that benefiting you?
Sprout Social helps streamline social media management by consolidating multiple platforms into one dashboard. It simplifies content scheduling, monitors engagement, and provides actionable insights through analytics. This saves time, improves collaboration, and enhances audience engagement, ultimately boosting our social media strategy's efficiency and effectiveness.
Easy to use, informative
What do you like best about the product?
It's easy to use, I mainly use it for reporting purposes and I find creating different dashboards along with the tags is an easy way to keep up to date with my monthly reporting across multiple brands
What do you dislike about the product?
I think there could be some more metrics to report on all at once instead of individually selected
What problems is the product solving and how is that benefiting you?
it enables me to report on organic posts across multiple platforms in one place for various brands
Graphic designer emjoying all the features Sprout Social offers
What do you like best about the product?
Content scheduling is very helpful to stay organized. Growing our social media presence is one of my goals and Sprout Social helps us post consistently, be responsive to our audience with the direct message feature and view analytics to improve our content.
What do you dislike about the product?
The quality of customer support can vary, and it sometimes takes a while to resolve issues. Also when I am training new employees on the platform, I have gotten feedback that It is not very intuitive and they disliked the user interface.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me as a graphic designer and marketer at San Diego State University by streamlining my workflow and enhancing my social media strategy. The efficient content scheduling, collaboration features, and comprehensive analytics allow me to plan, create and measure the impact of our social media campaigns. Additionally, the platform's direct message management capabilities allow me to respond to inquiries promptly while maintaining brand consistency and using the message approval feature for my assistants to create and me to review.
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