Sprout Social
Sprout SocialExternal reviews
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The Ultimate Social Media Management Experience
What do you like best about the product?
I like that I can schedule all of my posts in one place and easily respond to reviews, comments, and messages.
What do you dislike about the product?
I don't like that Facebook story publishing is not yet available. I still have to use Meta Business Suite for this feature.
What problems is the product solving and how is that benefiting you?
Rather than use multiple sites to access all of my social media accounts, Sprout Social allows me to manage everything in one convenient place.
Sprout makes work easy
What do you like best about the product?
Customer support and ease of use is nice
What do you dislike about the product?
The limited number of social profiles...
What problems is the product solving and how is that benefiting you?
It is allowing us to schedule posts easier and view metrics in a different way.
Sprout is one of the most user-friendly and practical social media platforms
What do you like best about the product?
Intuitive interface, data and insights are easy to use and cut in different ways.
What do you dislike about the product?
Some functionalities on Meta platforms (eg: Instagram stories / Engagement tools / Facebook cross-posting) are not available - which creates a need to have to go on-platform to use them.
What problems is the product solving and how is that benefiting you?
Streamlining and creating efficiencies in our social content outputs and reporting.
Easy to use
What do you like best about the product?
Does everything I need for social media management.
What do you dislike about the product?
The cost can be quite high as you develop your brand and work into all the benefits.
What problems is the product solving and how is that benefiting you?
Central management and managing overall brand voice and monitoring.
Great platform
What do you like best about the product?
The ease of use and the frequency of use. Sprout is an important tool that helps with scheduling, reporting and responding to the audience
What do you dislike about the product?
Price including the extras which all add up.
What problems is the product solving and how is that benefiting you?
Scheduling and reporting
Sprout Social has improved our Social Media Marketing
What do you like best about the product?
We are a very small marketing group so we value anything that enables us to work smarter and faster. I like Sprout because of the wide array of socials available for connection, the AI that enables us to publish better quality posts faster and the ability to monitor everything from one tool.
What do you dislike about the product?
We do wish that sprout had the ability to publish PDF carousels on Linkedin
What problems is the product solving and how is that benefiting you?
Sprout gives my team the ability to move faster, produce better quality posts with their AI and monitor all our channels at once.
An overall excellent integrated social tool
What do you like best about the product?
the ability to work across multiple teams and agencies
What do you dislike about the product?
It would be great to integrate Linkedin Messages into the techstack
What problems is the product solving and how is that benefiting you?
Ability to track all our social channels across one dashboard with our internal team and agency
I’d recommend personally
What do you like best about the product?
Sprout Social is a user-friendly interface that makes it easy to monitor social interactions and reviews.
What do you dislike about the product?
I'm still new so nothing so far but I think I'd like to see more with third party reviews
What problems is the product solving and how is that benefiting you?
Understanding social sentiment
Sprout is a great tool for out of the box solutions, but data insights could be stronger.
What do you like best about the product?
The clean UI and customizable reporting widgets. Easy to get started
What do you dislike about the product?
Data outputs are confusing and there are limited insights on Youtube and paid media.
Our initial Customer Support AE left the company and we were not assigned a new one for several weeks, setting back our onboarding timeline.
Our initial Customer Support AE left the company and we were not assigned a new one for several weeks, setting back our onboarding timeline.
What problems is the product solving and how is that benefiting you?
Ability to streamline social data and customer feedback into easily digestible reports for Sr. leaders.
Overall great experience
What do you like best about the product?
The ability to schedule posts, push them to Advocacy, and check negative sentiments.
What do you dislike about the product?
The inability to export a user-friendly calendar
What problems is the product solving and how is that benefiting you?
It helps with managing posts and pushing them to Advocacy.
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