Sprout Social
Sprout SocialExternal reviews
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Everything you need in one spot!
What do you like best about the product?
Reporting and post performance are easy to access
What do you dislike about the product?
There is a lot to wade through so taking the time to learn is KEY.
What problems is the product solving and how is that benefiting you?
Centralizing customer engagment
Sprout Social is easy to use and provides great tools for social listening strategies
What do you like best about the product?
Sprout Social is a great (and easy) way to quickly post to a wide variety of social media platforms. The tools used for social listening also helps businesses create strategic plans for their digital teams. It's also really helpful with sharing accounts with other team members without having to share the passwords. It was very easy to integrate our team to begin utilizing the features. We use it multiple times thorughout the day for the majority of our social needs. The help features and articles have been very useful for our team to learn what other features are available and how they can help our social platforms grow. The customer service/support team has also been very helpful!
What do you dislike about the product?
It was a little overwhelming to use at first but once I received a few training sessions with Nolan McNamee, I think it's a very easy to use and helpful tool!
What problems is the product solving and how is that benefiting you?
It has helped a lot with giving our team access to multiple platforms without having to share the passwords to the accounts.
Sprout Social has also helped us with social listening/analytics which allows us to determine what posts are doing well and what we should continue doing.
Sprout Social has also helped us with social listening/analytics which allows us to determine what posts are doing well and what we should continue doing.
Been very happy with Sprout Social so far
What do you like best about the product?
I think that I have the ability to post on all platforms at one time. Makes streamlining social media posting so much easier.
What do you dislike about the product?
I would like to be able to measure talent metrics amongst talent pages in the market.
What problems is the product solving and how is that benefiting you?
Streamling posting on social media, managing more than one page
Amazing and easy to use software
What do you like best about the product?
How user friendly it is and how well it keeps my content organized
What do you dislike about the product?
It can get to be expensive when trying to add all the features
What problems is the product solving and how is that benefiting you?
time efficiency. when being able to schedule our social media content it saves me so much time later on for other projects.
Game changer for Social Media Manager
What do you like best about the product?
How user friendly it is, the support you recieve, and the features.
What do you dislike about the product?
If you were able to have "email signitures" to post, that would be extremtly helpful.
What problems is the product solving and how is that benefiting you?
Being able to post on all of my social platforms in one place is a real time saver.
Smooth & reliable
What do you like best about the product?
The reporting system for all channels is phenomenal.
What do you dislike about the product?
I can't boost posts scheduled in sprout.
What problems is the product solving and how is that benefiting you?
You can manage & report all accounts under one place.
Advocacy Program Admin/Social Manager
What do you like best about the product?
I love the advocacy integration feature. We can utilize our own employees to help increase our reach on specific content. I already love the scheduled publishing tool in sprout let's us stay within the timewindow for campaigns and utilizing the reports tool to see what content reasonates with our audience. The tool itself is defintetly user friendly.
What do you dislike about the product?
More features on the advocacy side where we can build out a hub. As far as reporting I hope they go more in depth on what each number mean across all platforms rather than just providing a pie chart. Customer support would be able to revis some things such as copy for invite when inviting an employee to the company.
What problems is the product solving and how is that benefiting you?
The listening tool gives us an insight on the hardships our customers are experiencing with us. Reporting also s us an insight on what type of content our customers would live to see moving forward.
Digital Communications Specialist
What do you like best about the product?
Incredibly user freindly. Robust in its capabilities.
What do you dislike about the product?
Nothing comes to mind at this point in time.
What problems is the product solving and how is that benefiting you?
With sprout, analytics are now in the pqlm of my hand.
Happy Customer
What do you like best about the product?
I like how easy it is to use all of the functions and features. I can run reports, post internal notes, and respond to social easily!
What do you dislike about the product?
I wish that Sprout Social would allow us to "enable" the comments on specific posts to reference the additional messages.
What problems is the product solving and how is that benefiting you?
Sprout Social allows us to reference all of the social media messages in one place which makes it so seamless to respond in real time!
Extremely easy to use
What do you like best about the product?
Sprout makes it easy to jump right in and get started. It is easy to schedule posts and plan for weeks and months ahead. The reporting is easy to use and provides the most accurate reporting of our social accounts.
What do you dislike about the product?
With some of the reports, it is hard to see some of the stats on the charts, only when some accounts really out preform other accounts.
What problems is the product solving and how is that benefiting you?
Helping our clients best optimize their social media accounts
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