Sprout Social
Sprout SocialExternal reviews
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Recently adopted Sprout Social
What do you like best about the product?
Sprout Social helps us to streamline our social media calendar, with a growing team this tool comes in very handy to keep the overview.
What do you dislike about the product?
Some formats like documents and carousels aren't yet supported through Sprout Social. This still needs to be publisled natively on for example LinkedIn. It would be great if in future this could be supported as well.
What problems is the product solving and how is that benefiting you?
It helps us streamline our social media content calendar in a growing team.
Overall Good Social Platform
What do you like best about the product?
I am new to Sprout Social, but I have had a good experience so far. I like the abundance of features and capabilities, the tag feature, and how I can manage and track performance in reports. I haven't had any experience with customer support yet.
What do you dislike about the product?
One of the downsides has been the processing speed. I don't know why, but the app seems to lag really badly. Also, I don't love that I have to duplicate the Instagram account instead of being able to edit it in draft mode. I was accustomed to this feature with Hubspot. So, this is an annoying downside.
What problems is the product solving and how is that benefiting you?
Sprout is a replacement for our social media hub, allowing us to plan, publish, and create content in one place for our various brands and accounts.
Great tool for social insights!
What do you like best about the product?
I love that you can find anything you're looking for, it's super intuitive. The social listening tool and smart inbox are great for staying on top of all conversations regarding your brand. Your assigned Sprout Contact is always available to answer any questions or concerns.
What do you dislike about the product?
I wish one could see more in-depth analytics on what's performing and why.
What problems is the product solving and how is that benefiting you?
It gives you performance and insights into every social platform and post. In the past, I had to take all the analytics platform by platform.
Very user friendly
What do you like best about the product?
Customer support and the ability to add profiles easily
What do you dislike about the product?
Some features are costly, like social listening and if you need back data (12 months) you need to pay more.
What problems is the product solving and how is that benefiting you?
If your agency has multiple accounts then its better to have everything in one place.
Useful Social Media Management Tool
What do you like best about the product?
Sprout Social makes publishing multiple things super easy, I use it once every two weeks to schedule out content and I'm good to go!
What do you dislike about the product?
It is a little complex, and I don't like that you can't customize what your homepage is.
What problems is the product solving and how is that benefiting you?
Sprout is making my life a lot easier when trying to post a lot of social content to our channels.
Great Product Suite
What do you like best about the product?
The dashboard and the tools are very easy to use and comprehensive
What do you dislike about the product?
I wish there was a bit more automated insights that help garner more info.
What problems is the product solving and how is that benefiting you?
Using social listening and analytics to help advance our reach and understand our consumers
One place for all but may need some time to adjust.
What do you like best about the product?
Easy to use interface that simplifies social media management
What do you dislike about the product?
Altho it is easy to use, the overall layout can be overwhelming to first-time users and may take some time to adjust.
What problems is the product solving and how is that benefiting you?
It has all the needs we need in one place so it makes the job easier and less complicated.
Sprout has helped streamline and improve our processes
What do you like best about the product?
Sprout allows several members of our team to generate content on multiple social media channels. The review process ensures we're communicating within our brand guidelines.
What do you dislike about the product?
I really don't have anything negative to say about using Sprout.
What problems is the product solving and how is that benefiting you?
Streamlines the content development, review and distribution process.
Simple to use, effective for planning
What do you like best about the product?
I like that I can see what content my colleauges have planned for our various channels in one spot.
What do you dislike about the product?
Sometimes getting to the calendar is a bit clunky
What problems is the product solving and how is that benefiting you?
Sprout lets us plan all our content in one place for various different social channels and brands.
Wonderful onboarding experience
What do you like best about the product?
I love how dynamic and adaptable Sprout is to the everchaning needs of my team.
What do you dislike about the product?
Thus far, I haven't found too many downsides beyond there how many features there are so it takes a bit of time to get comfortable with!
What problems is the product solving and how is that benefiting you?
Monitoring comments, crossfuctional work and more
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