Sprout Social
Sprout SocialExternal reviews
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Good social scheduling tool
What do you like best about the product?
it does the job and has good UX. Don't use it for much else.
What do you dislike about the product?
There are limitations but those are mostly due to the platform APIs
What problems is the product solving and how is that benefiting you?
It's a pretty basic social scheduling tool.
Sprout Social
What do you like best about the product?
All of our insights from the pages in one place.
What do you dislike about the product?
The manual nature of the platform, it is not as intuative as others e.g. google.
What problems is the product solving and how is that benefiting you?
Sprout social helps us to analyse our organic social performance & manage our community.
Easy to use with great reporting options
What do you like best about the product?
I'm new to using Sprout, and it seems relatively easy to use. Publishing and scheduling posts is simple, and I can preview before sending. I also like the optimal time options. Reporting is straightforward, and I'm able to get all the key metrics I need. I do need to explore the competitor analysis features a bit more.
What do you dislike about the product?
I sometimes have trouble with tagging, and I often need to share a post directly on a social media channel in order to tag a relevant business or individual. Reporting is usually easy, but there are times when I find it difficult to filter certain posts, so having a more advanced filtering option would be really helpful.
What problems is the product solving and how is that benefiting you?
Limited on users and profiles, but we're working collectively on it. The biggest problem for us is tagging, but I think that might a long-term fix.
Easy and functional system/UI; one stop shop for social.
What do you like best about the product?
In my role (influencer manager), I use the "people" function the most often, as it allows me to easily find any creators that talking about us organically. More importantly, I can use the search function within to target creators that highlight specific collections, products, or teams that I'm looking to highlight in a campaign; helping to find creators that are already fans and familiar with us, making collaborations even easier to secure.
What do you dislike about the product?
It would be great if we could use SS to find creators that didn't tag/mention us as well, but it's not meant to be a discovery tool, so that's just nitpicking. I had high hopes for the "reviews" function as well, but I feel most of the results are spammy.
What problems is the product solving and how is that benefiting you?
We don't have a dedicated discovery tool, so SS has provided me with an easy means of finding creators that are talking about us organically; allowing me to find creators that are a seamless fit for our brand.
Great 'all in one' platform for social media
What do you like best about the product?
the tools it has for posting and monitoring content. its all in one place and easy to use with help on hand
What do you dislike about the product?
connecting channels to your account sometimes can be an issue
What problems is the product solving and how is that benefiting you?
it is making it easy to share content on more than one channel and analyse performance of said content
Quick solutions and resources at your fingertips
What do you like best about the product?
My onboarding training was the highlight of my Sprout experience. My trainer, Mickey, was incredibly helpful, providing real-time solutions, detailed recaps of our sessions, and he ensured that I was always in the loop. His professionalism was matched only by his relatability, making each interaction both informative and pleasant. His training was so inspiring that it convinced me to upgrade my subscription. The ease of use of the platform is to be noted along with the integration with all of my organization's accounts.
What do you dislike about the product?
The cost per seat is not ideal. As my team grows we will need to add more; however, the price point is concerning as we are a small company at this time. No other qualms with using Sprout.
What problems is the product solving and how is that benefiting you?
Sprout's AI integrations are helpful in crafting custom messages that I then tailor to create a more personalized touch with our fans.
Super simple and easy to use
What do you like best about the product?
Simplicity. Simple to use, and lots of features
What do you dislike about the product?
Would be good to have automations for auto replies
What problems is the product solving and how is that benefiting you?
Helping us deal with customer queries on twitter, instagram.
Im grateful to have a tool that centralizing all of our social streams.
What do you like best about the product?
Centralized social media management has been amazing.
What do you dislike about the product?
There seems to be no access to Instagram's story/reels editing tools.
What problems is the product solving and how is that benefiting you?
Scheduling and organization of multiple social accounts.
easy to use
What do you like best about the product?
Simple to use, UI that makes sense. Reporting is pretty easy to customise / access.
What do you dislike about the product?
Nothing at this stage. So far it is quite easy to use.
What problems is the product solving and how is that benefiting you?
scheduling, reporting.
Sprout is a game changer!
What do you like best about the product?
Sprout's reporting capabilities are unmatched. I've used several social media management tools, and nothing comes close to the reports I'm able to create (and easily share) in Sprout.
What do you dislike about the product?
My only complaint is the calendar view is a bit overwhelming. It's hard to get a read on upcoming content at a glance.
What problems is the product solving and how is that benefiting you?
We were very limited in our reporting when using other social media tools. Sprout has made it easy to create reports quickly, and sharing them is easy. Also, when managing multiple accounts, tools like their scheduing queue and optimal publishing times, are very handy.
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