Sprout Social
Sprout SocialExternal reviews
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Invaluable tool for our agency
What do you like best about the product?
Our social media team uses Sprout every day. We love the scheduling tools as well as the in-depth analytics for reporting. It's also easy to integrate all your profiles into the platform. If you have multiple clients, Sprout is the no-brainer solution.
What do you dislike about the product?
There are so many features (which is great) but sometimes it's hard to know how to maximize all of them. Additionally, the annual price increases seem a little steep; I don't think it'd be the best option for a smaller organization, but for someone multiple clients (or an agency) it's a great solution.
What problems is the product solving and how is that benefiting you?
Sprout allows us to see everything in one place and connect with social audiences directly from the platform. For listening and responding, it saves a ton of time as we do not have to sift through posts natively. It also gives us expansive, thorough analytics that allow us to monitor the health of every account and communicate effectively with clients.
Fantastic all-around social content platform
What do you like best about the product?
Sprout has an exellent interface and toolset for both mining social trends and follower intent, and planning visual content. One of my favorite features is the multi-view content calendar for exporting to my stakeholders while retaining the visuals/captions and critcal details.
What do you dislike about the product?
There are a few elements that sprout does not yet incorporate that would be helpful, such as even more elaborate paid controls and other (likely API restricted) Meta controls.
What problems is the product solving and how is that benefiting you?
We use Sprout to present business social media plans to internal stakeholders and schedule out weeks of our content at a time so our social team can move on to other projects as needed.
The Ferrari of Social Media Management Solutions
What do you like best about the product?
I don't want to know a world without Sprout Social at my fingertips. The ability to have a one-stop shop when it comes to managing and monitoring multiple social channels makes my life easier each and every day. Using the platform daily to manage content, it not only keeps me organized but offers an easy look at past, present and future when my administation has questions or would like to stay up to date about what's happened and what's to come. When I first joined my organization, Sprout Social was not an in-house tool at our disposal. We quickly changed that with a seemless integration, and our results in the first year have been night and day.
What do you dislike about the product?
While no platform is perfect, this one is close. There are some little things I would love to see happen. We did have an issue when it came to follower counts on LinkedIn, and the solution from support, still to this day, irks me a little bit becase it wasn't really a solution as much as it was an integration issue that LinkedIn allows (or doesn't allow). It's not a big issue, but one that continually will throw off true follower counts so it makes me blink and think twice to remember each time I'm pulling reports.
What problems is the product solving and how is that benefiting you?
Sprout Social allows me to have a one-stop platform for each of the social platforms we use across our various entities and accounts. The amount of time saved when it comes to reports, posting and listening is time I would spend and lose hour after hour without Sprout Social.
Happy with Sprout Social for Social Media Management
What do you like best about the product?
The social media calendar is well organized with a good flow of features. It is easy to integrate platforms and the reporting is very helpful and insightful. They also do a lot of training and video tutorials and webinars that are useful.
What do you dislike about the product?
Like any social media scheduler, it lacks the full suite of features that I can get by posting straight from the individual apps themselves. But I notice more features being added all the time to combat this.
What problems is the product solving and how is that benefiting you?
Sprout Social keeps all my assets and schedules and social media analysis tools in one place for easy access and high level of organization.
Very helpful platform, with a helpful team behind the brand
What do you like best about the product?
In the 2 years Ive been using Sprout, I found it easy to implement multiple brands, and setup reports for myself and stakeholders, and helpful tool for analysis. I use Sprout weekly and monthly while our content team launches daily/weekly and has many features for scheduling in advance. The feedback, recommendations, questions and support, are really good about assuring communication with customers. Modifying their platform to include helpful suggestions or resolve strugglesome areas is very much appreciated.
What do you dislike about the product?
The combined paid and organic data in some instances can be cumbersome to hover and review which items are being included in the comparisons. (Most likely due to 3rd party metric setups). Sprout handles these well and updates their software accordingly in most cases, without an entire platform overhaul.
What problems is the product solving and how is that benefiting you?
Data visibility and performance, measuring and analysis. It helps consolidate majority of the social platforms into 1 reporting section for assessment. A few arent yet available.
Sprout is our one-stop shop for social media and community management
What do you like best about the product?
Very user friendly platform, i find we need little training to jump in and start using it.
What do you dislike about the product?
Would like to see further reporting to dig deeper, especially in paid advertising.
What problems is the product solving and how is that benefiting you?
While we could schedule our content natively in the social platforms themselves, we prefer to use more efficient tools, like Sprout to help inform our marketing, while saving us time.
effective tool for planning, posting, learning, and analyzing your social media efforts
What do you like best about the product?
I love the scheduling feature as well as the reporting.
What do you dislike about the product?
Sometimes, I feel my team isn't taking full advantage of all the offerings.
What problems is the product solving and how is that benefiting you?
Helping us schedule posts and plan out campaigns. It saves us time and provides valuable insights.
Great variety of features and easy use
What do you like best about the product?
I like the articles sprout has to help you navigate its platform and features. I think each feature is fairly easy to use once you get the hang of it. Its a very user friendly platform that makes any social media managers life easier.
What do you dislike about the product?
I wish there was more feature availability for scheduling posts on platforms like Pinterest and Youtube. Although they have some posting abilities, there are some formats that are not compatible like carousels, etc.
What problems is the product solving and how is that benefiting you?
It makes scheduling content easier for someone that takes care of multiple brands on social. It saves time and effort with features like posting time optimiztions.
Easy to use platform
What do you like best about the product?
The ability to schedule social posts easily, and the enhanced calendar features make it one of the best software tools in our marketing toolkit. The reporting is really helpful for tracking our KPIs across all of our social media marketing platforms.
What do you dislike about the product?
The reporting feature only goes back a few years; it would be great if it was able to report across the lifetime of our Sprout account.
What problems is the product solving and how is that benefiting you?
It helps to schedule posts across multiple platforms simultaneously, which is a big time saver for our small team.
Sprout helps me get it done as a team of 1
What do you like best about the product?
As a team of just one, it can be hard to juggle everything social. Sprout makes it much easier to get everything done by myself
What do you dislike about the product?
I wish there was an easier way to schedule across social channels that have different posting requirements, ie LinkedIn and X from one dashboard.
What problems is the product solving and how is that benefiting you?
Sprout makes scheduling posts so easy, which is a huge help. They also making tracking metrics a breeze
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