Sprout Social
Sprout SocialReviews from AWS customer
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Super intuitive but detailed
What do you like best about the product?
SproutSocial has all the features I'd want using a social media management tool - without knowing it's possible. For example, being able to tag/label campaigns is helpful when reporting/analyzing performance. I also like that it can be very collaborative, as you can send requests for approvals/feedback to team members. It also has a built-in editing feature for images, which is helpful and time efficient. I can quickly crop or edit a picture right through the platform.
What do you dislike about the product?
The downside is that it may be a little bit of a learning curve. Because it has so many features and tools, it can take some time to get used to. There are also certain capabilities it does not have. For instance, creating Twitter threads or tagging LinkedIn pages/accounts.
What problems is the product solving and how is that benefiting you?
It is helping solve our marketing objectives, which is to stay engaged with our audience, to be present for them, and provide meaningful content curated just for them.
Sprout Social is a Social Manager's Dream
What do you like best about the product?
-UI is clean, easy to understand
-Amazing custom reporting
-Easy to integrate CX into the platform
-Easy to track mentions & perform social listening
-Amazing custom reporting
-Easy to integrate CX into the platform
-Easy to track mentions & perform social listening
What do you dislike about the product?
Nothing! Sprout meets all the requirements I have.
What problems is the product solving and how is that benefiting you?
Proving out that social media is working for our brand and giving us the ability to monitor the brand online.
Great product for managing organic social
What do you like best about the product?
Reporting is easy and managing different accounts is easy. There are very useful tools for reporting and checking in on key metrics. I'd recommend sprout to anyone with fulltime social management needs.
What do you dislike about the product?
The reports from sprout can sometimes be a little underwhelming. The charts tend to get complicated and the basic reporting templates don't really say a lot. The content reporting specifically could use some work.
What problems is the product solving and how is that benefiting you?
Sprout helps us track progress of our organic efforts and report on key metrics across accounts. It helps us organize all our client data in one place and manage posting.
Effortless Scheduling, Comprehensive Analytics
What do you like best about the product?
I like that with Sprout Social, we can effectively organize our posts into different campaigns or categories, allowing us to analyze what types of content resonate with our audience and adjust our strategies accordingly. This feature supports our efforts to create engaging content by identifying successful themes, such as human interest and holiday-themed posts, which tend to receive more engagement. Additionally, the batch scheduling tools are incredibly beneficial, simplifying the process of posting content across multiple platforms like Instagram, Facebook, LinkedIn, and Twitter. This efficiency means we can pre-schedule posts up to three times a week, which is essential since social media does not always get prioritized at our company. Furthermore, Sprout Social's robust analytics capabilities are crucial for understanding what works and what doesn’t, significantly aiding in our overall marketing strategy. I also appreciate the feature that identifies the optimal times for posting, helping to remove the guesswork from a task that currently lacks a dedicated owner within our team. Finally, the setup process was notably easy, especially with the support provided by the Sprout Social team, making the transition smooth and stress-free.
What do you dislike about the product?
The main concern I have with Sprout Social is its cost. I feel it is expensive, especially since I don't think we utilize all its features to the fullest potential due to social not being a priority at our company.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule and analyze posts effectively, which streamlines our social media strategy. It reduces guesswork with optimal posting times and helps us categorize content to understand audience preferences, making social media manageable despite it not being a priority.
Effortless Scheduling with Sprout Social
What do you like best about the product?
I really appreciate how easy Sprout Social is to use. It's a platform that simplifies my work, allowing me to post to socials effortlessly. The ability to schedule posts is incredibly valuable to me; it lets me finish a week's worth of posts all at once, which is super convenient. The initial setup was also very easy.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
Sprout Social allows me to schedule posts weekly, letting me complete a week's worth of content all at once easily.
BAM's transition to Sprout
What do you like best about the product?
Sprout has helped our agency streamline a ton of processes that could've been clumsy in the past with other platforms. We save a lot of time with Sprout that was wasted before.
What do you dislike about the product?
It's hard to choose a dislike about sprout, but I'd say since I recently started using the platform, I don't love that the platform can't g back and fetch data from channels previous to their connection date.
What problems is the product solving and how is that benefiting you?
Sprout is saving us time in social media monitoring. We take care of a ton of Facebook pages, and before it was a huge task to make sure all notifications were handled and checked, but now we have the great smart inbox which keeps everything in one spot.
The Best Place to Consolidate Your Social Media Platforms
What do you like best about the product?
I like scheduling my social posts with them and seeing how our social media efforts compare to our competitors.
What do you dislike about the product?
The pricing, I think it's a bit more expensive than the other social media managers out there.
What problems is the product solving and how is that benefiting you?
It has consolidated all of our social media efforts like scheduling, analytics, competitor analysis, reporting.
Sprout the all around places
What do you like best about the product?
Having all the social platforms on 1 site.
What do you dislike about the product?
I'd love to have a filter per social platform to split the workload for my users.
What problems is the product solving and how is that benefiting you?
Unattended feedback from customers on social platforms.
Easy and convenient service
What do you like best about the product?
It makes posting on multiple platforms at the same time so much easier and convenient. You can schedule posts and move things around very quickly as well!
What do you dislike about the product?
The downsides of Sprout Social are that sometimes the platforms you are posting on become disconnected with Sprout so you have to reconnect them.
What problems is the product solving and how is that benefiting you?
Sprout social is saving time when posting content on social media and it's being managed all in one place so multiple people can see it.
Sprout helps me connect with all my colleagues
What do you like best about the product?
Social Sprout helps me connect with all my colleagues across the country. We share ideas and motivations and I get to have help from other more experienced marketers in our network.
What do you dislike about the product?
I honestly don't have anthony that stands out that I don't like about Sprout Social. It's been very beneficial and I use it quiet frequently in my day to day operations.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping me plan my posts and keep track of which ones are the most popular. It's helping me set the standard for marketing at our school and the future of our organization as a whole.
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