Sprout Social
Sprout SocialExternal reviews
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Easily manage social media channels in one place.
What do you like best about the product?
I thoroughly enjoy the ability to schedule posts on Sprout and be able to see when others on my team are planning to post. It is incredibly easy to use and the collaboration aspect is great. The reporting feature is also great, it makes it easy for me to pull the data I need for my quarterly social audits and reviews. When creating content to publish, the feature that automatically shows you peak times makes it incredibly easy to choose a time that the post will get the most visibility.
What do you dislike about the product?
Not that I necessarily dislike it, but I don't really use the reviews/social listening aspect of Sprout. We have a different team that monitors those things, so for me it's an unimportant access. Accounts will occasionally get disconnected and we need to go through and reconnect, but this could be a security feature.
What problems is the product solving and how is that benefiting you?
We primarily use Sprout for scheduling our social media posts and managing our accounts. It makes it easy for our team to manage everything in once place and see what other users are doing. Additionally, the reporting tab makes by quarterly audits/reports incredibly easy to do because all of the data I want is in one central place to export.
Great UX
What do you like best about the product?
Sprout makes the process of scheduling posts, responding to messages, and pulling reports an absolute breeze. This helps when bringing in new team members up to speed, or explaining details of recent reports and messages to team members in other departments.
What do you dislike about the product?
There are some techincal issues that happen from time to time. Additionally, would like some more options in terms of the paid analytics tracking.
What problems is the product solving and how is that benefiting you?
Helping us free up bandwidth for team members by saving time, while allowing us to proerly track our social media performance.
Sprout Social Review
What do you like best about the product?
Since we have multiple social channels to manage for our brand, Sprout Social makes it easy to see all messages, comments and tags in one place for our team to easily manage and review. It also makes scheduling content in advance a breeze! I love the out-of-the-box reporting capabilities. Overall, it's created a lot of efficiencies for our small team.
What do you dislike about the product?
Cost - it's expensive to add additional team members.
What problems is the product solving and how is that benefiting you?
It allows our small team to easily navigate and respond to all of our customer service inquiries as well as easily schedule posts. We also use workflows for content approvals which saves us time not having to use other outside platform methods.
Good tool for social media management
What do you like best about the product?
Easy to use interface, works well for smaller businesses
What do you dislike about the product?
Glitchy - profiles get disconnected often, pricey if you need a lot of profiles
What problems is the product solving and how is that benefiting you?
Makes to easy to post across platforms and keep track of comments and messages
Great for Organization, Needs Better Multi-Platform Editing
What do you like best about the product?
I like that Sprout Social keeps me organized, and I like the new Instagram grid planner so I can see what my grid will look like. I also like the reports and how you can build them, and I enjoy using the Sprout LinkedIn bio feature.
What do you dislike about the product?
When I want to schedule the same thing on different platforms and then edit them, it's annoying because I have to delete the whole thing. The process would be easier if I could just copy and paste. The disconnecting and reconnecting of accounts is almost always a problem. It'd be cool to schedule Instagram stories with tagging someone without pushing it to my phone to post manually.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me stay organized, maintain a content calendar, and check up on our profile performance.
Sprout Social Handles Almost Everything
What do you like best about the product?
Being able to schedule and manage large amounts of my corporate social media in one place.
What do you dislike about the product?
Certain specific (dedicated) social media features aren't available in Sprout and must be done on the individual network itself.
What problems is the product solving and how is that benefiting you?
Bulk scheduling
Great to use - keeps things organized!
What do you like best about the product?
Sprout is an easy to use tool making publishing and scheduling social posts a breeze. It is integrated with all traditional social media platforms (Facebook, Instagram, X, LinkedIn. I use Sprout daily to schedule content, check analyitcs and view comments.
What do you dislike about the product?
It would be helpful to see back in the calendar publishing mode futher than one year and have access to post over 10 photos in Instagram.
What problems is the product solving and how is that benefiting you?
Organized analytics that are easy to digest.
Convenient tool for managing multiple platforms
What do you like best about the product?
Sprout social makes it easy to respond to and interact with our followers across platforms, as well as coordinate cases with internal staff.
What do you dislike about the product?
The only complaint I have about sprout is that you can't export the contact lists into a CRM database.
What problems is the product solving and how is that benefiting you?
Simplifying interaction with customers across multiple channels.
Does the job
What do you like best about the product?
Scheduling is by far the most useable feature and after that reporting.
What do you dislike about the product?
Costs of addons hinders full use of the platform.
What problems is the product solving and how is that benefiting you?
Keeping everything in one palce.
Sprout Social provides seamless integration.
What do you like best about the product?
Sprout Social provides seamless intergration of multiple accounts to facilitate quick postings and performance monitoring resulting in time savings.
What do you dislike about the product?
I have yet to find an area that does not meet expectations.
What problems is the product solving and how is that benefiting you?
Sprout Social platform allows for quick social media posting over mulitiple accounts.
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