Sprout Social
Sprout SocialReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
6,024 reviews
from
External reviews are not included in the AWS star rating for the product.
very good
What do you like best about the product?
the social post is very easy to do and makes things faster.
What do you dislike about the product?
it could do more with an advanced version.
What problems is the product solving and how is that benefiting you?
making the porcess more efficient
Sprout is a game changer!
What do you like best about the product?
Being able to schedule posts across various platforms at once.
What do you dislike about the product?
Everything worked exactly how I wanted it to!
What problems is the product solving and how is that benefiting you?
It saves us the time from having to post on each platform separately
I love SPROUT
What do you like best about the product?
Being able to schedule content seamlessly across multiple platforms.
What do you dislike about the product?
There is nothing I don't like about sprout.
What problems is the product solving and how is that benefiting you?
Sprout saves me time when scheduling social content throughout the months. This allows me to do more trend forecasting and community management.
Growing to become the social media tool we need.
What do you like best about the product?
The most resourceful parts of the tool are the content scheduling features (including the best times to post), analytics and tagging features, which allow me to categorize content based on how I want to report performance. I can share specific topics with related teams by link, so they don't see everything but their related content.
What do you dislike about the product?
The bulk load feature is not flexible and can be time-consuming to upload into Sprout when rejected. My solution has been downloading a new template every time, which isn't ideal. The API limitations of social platforms prevent Sprout from offering features like tagging individuals on LinkedIn, and directly scheduling stories on Instagram. This adds another step for managers but is a problem for all CMS tools, not just Sprout.
What problems is the product solving and how is that benefiting you?
I like that they accept and review user recommendations for future upgrades. They seem to release a new feature to the tool every quarter, which has been helpful. I like that their tools, like Advocacy, "talk" to each other so I can share content to each area in one dashboard, but I think this feature will still go through enhancements as it only goes live in Advocacy when it posts on social.
We love this platform!
What do you like best about the product?
sprput social allows us to moderate all of our social pages in 1! We also just started using the bc chat bot feature that helps with efficacy.
What do you dislike about the product?
The platform can be slow to load at time- also it doesn't automatically refresh with new comments.
What problems is the product solving and how is that benefiting you?
Responding to comments dms efficiently
Director, Client Services
What do you like best about the product?
It is helpful to have all social media assets and reporting in one place. Our team uses Sprout every day and it never disappoints. I have not used any of the competing platforms so cannot compare or contrast there.
What do you dislike about the product?
There are really no downsides. My only request would be that the basic reporting would be more enhanced without spending more on upper tier reporting and metrics acquisition.
What problems is the product solving and how is that benefiting you?
I am using Sprout for daily corporate social media, Facebook, Twitter, Instagram and LinkedIn. Then we track our campaigns using the basic tag reporting.
Sprout Review
What do you like best about the product?
It is very intuitive and the UI is basic enough to navigate and understand easily.
What do you dislike about the product?
Nothing really. Sometimes the authentication for pages and linking them can be a little troubling, but nothing their support staff cant walk you through.
What problems is the product solving and how is that benefiting you?
It is allowing us to be logged into all accounts at the same time, making the workload more fluid and stream lined.
Very pleased, awesome customer service.
What do you like best about the product?
Love the customer service. I also really like the layout of the platform.
What do you dislike about the product?
I wish duplicated posts could be linked so that if an edit needs to be made, I don't have to search for those posts. I don't like when sprout autopopulates what page to post on.
What problems is the product solving and how is that benefiting you?
All of my messages/comments appear in one place for easy access. All of my social platforms analytics are in one place. More people are following and engaging on our social channels.
Great Platform for Small Businesses!
What do you like best about the product?
I love the Calendar feature! Planning and prepping posts is excellent for making my workflow more efficient. I also enjoy the different workflow rules you can make, like the Post Approval one. My boss and I love this feature because she can ensure that my posts maintain our brand image and check my captions for typos or awkward wording.
I also love the reports! My favorite report is the Tags and Post Performance. It provides excellent insight into what style posts work best for our brand. This has allowed our social media efforts to be more strategic and bring in better engagement!
I also love the reports! My favorite report is the Tags and Post Performance. It provides excellent insight into what style posts work best for our brand. This has allowed our social media efforts to be more strategic and bring in better engagement!
What do you dislike about the product?
I would say the only downside to Sprout is how for Instagram Stories, there is no way other than the mobile publisher to post Instagram stories. It would be nice if it could post automatically like everything else. I also wish that videos, no matter what time, length and size, could be published automatically.
What problems is the product solving and how is that benefiting you?
Sprout Listening has helped our brand monitor what people think about us, where we are being mentioned, and helped us reach a bigger audience.
Sprout Social has also helped us manage our social media accounts. We have FaceBook, Instagram, Twitter, Tik Tok, YouTube, and LinkedIn accounts, so planning posts is the best part! We can schedule as far as a month in advance.
Sprout Social has also helped us manage our social media accounts. We have FaceBook, Instagram, Twitter, Tik Tok, YouTube, and LinkedIn accounts, so planning posts is the best part! We can schedule as far as a month in advance.
Best platform for collaborative social media management
What do you like best about the product?
The publishing calendar is a lifesaver for managing multiple accounts and multiple users. The ability to share a view-only link of the calendar with other users makes approving content seamless.
What do you dislike about the product?
I haven't used Spout for a long time, but I haven't found anything I dislike so far!
What problems is the product solving and how is that benefiting you?
Managing nearly 80 social media accounts. I do not think this would be possible without Sprout Social.
showing 1,501 - 1,510