Sprout Social
Sprout SocialExternal reviews
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Smart, Simple and easy to use platform
What do you like best about the product?
I like that its a global tool. It's so helpful to have an SMM tool that works across our regions so seamlessly. All users shared that is was very easy to get trained on the tool and to ensure max visibility. Customer support is also one thing I enjoy about Sprout, there is always someone there to help when my team or myself has questions.
What do you dislike about the product?
I wish that the employee advocacy side had more robust features. There are some little things that could be done to make major impacts.
What problems is the product solving and how is that benefiting you?
We had no management tool before Sprout so the platform has been a game changer for my team and our regional teams. We now have increased visibility across teams and little to no mistakes are happening now.
Great Social Scheduler
What do you like best about the product?
It was super easy to implement and haven't had any technical issues thus far. It's a great place to schedule all of our social posts quickly and efficiently.
What do you dislike about the product?
The approvals workflow could be a bit better - it would be nice to have a way to move through all/multiple post approvals instead of clicking on each new approval via View Post.
What problems is the product solving and how is that benefiting you?
Keeping all of our social channels in one place with the ability to schedule out our months.
It easy to use, quick and accessible from a computer or phone
What do you like best about the product?
I can access from a phone or a computer easily.
What do you dislike about the product?
It would be nice to edit pictures while using sprouts
What problems is the product solving and how is that benefiting you?
A one stop shop, workspace for a team of people.
Amazing software for handling multiple social platforms!
What do you like best about the product?
Our (small) marketing team loves Sprout! We have been using it for about a year or so and we schedule/post to several social platforms for several internal and external clients. We love the centralization of it all - I couldn't imagine doing it any other way. The grouping feature is extremely helpful for us so that we can see what is only happening and being scheduled for each brand/company. Anytime we've had issues with spam, we get quick responses back on how and what to do to fix the problem. Being able to share the calendars with our clients is also very helpful! We are given the option to use a link or a pdf. This allows our client to give us feedback on what we are scheduling and they can only see their stuff. We use Sprout daily and would be lost without it!
What do you dislike about the product?
We get a ton of spam and hidden reviews and I am constantly deleting them from Sprout or trying to remove tags within the social platform. I was told we had to upgrade our account to be able create a rule that would help with this, but we're not prepared to spend more money at this point.
What problems is the product solving and how is that benefiting you?
Filtering and conversation history, managing comments for several platforms all at once.
Sprout makes life easy
What do you like best about the product?
The fact that Sprout centralizes all content from all platforms makes life a lot easier, as there is hardly a need to visit the individual platforms. Makes working smoother and faster. The customer service provided is also very reliable. It makes it very easy alosto track trends as well as stay uptodate with the market via data provided as well as various online seminars/workshops most of which are free.
What do you dislike about the product?
At times scheduled posts fail to publish for whatever reason. Whether it be an issue with Sprout at the time or the individual platforms that require you to then post manually. A feature where Sprout automatically retries would be nice because sometimes you do see the notification too far after the fact.
What problems is the product solving and how is that benefiting you?
Apart from the ease of access. The analytic side of sprout gives you all the data needed to know if your content is meeting the relevant targets and how impactful it is.
Sprout has helped in many ways!
What do you like best about the product?
I like the fact that the platform is easy to use. The features our organization uses are easily accessible and the scheduling features make our posting schedules manageable and free of stress!
What do you dislike about the product?
Sprout sometimes has bug issues with posting to Facebook, making it a bit inconvenent to post all across our platforms at once.
What problems is the product solving and how is that benefiting you?
Sprout is allowing me to not have to manually post every single day. I have a schedule and there are things that an be set up ahead of time by weeks and that helps a lot!
Sprout makes it super easy to manage multiple social media accounts at once.
What do you like best about the product?
I love how seamlessly everything is integrated within Sprout. It's a one-stop shop for pretty much everything. I can create a post for Facebook, Instagram, and Linkedin at the same time and then make tweaks to each individual post to tailor it to the platform. I can manage Instagram bio links easily. I can use tags to make reporting and tracking easier. I can reply to comments and tags in one place. I can manage our brand's reputation using social listening.
What do you dislike about the product?
I wish that creative features, like designing and creating instagram stories with stickers, tags, etc., or even the posts in general (like video editing), was available on Sprout. Also all the cool features are all sold seperately and super expensive. I also wish it could send push notifications to my desktop about activity (like comments, likes, mentions, etc.) in real time. I also wish the social listening feature had real-time alerts.
What problems is the product solving and how is that benefiting you?
It's helping me manage several social media platforms as a single person social media team. It definetly saves me time when creating posts, listening to the conversations occuring online about our brand, generating reports, and interacting with members.
Sprout Social is a Marketer's Best Friend for Scheduling
What do you like best about the product?
I love the ease of scheduling content across multiple platforms on Sprout Social. In the calendar view, I can plan out my next month using notes which makes it super simple when I go in to schedule out content. The ability to connect SproutLink in Bio for Instagram makes sharing links across that platform quick and easy.
I also love the social inbox feature. Through the social inbox, I can interact with and respond to comments and messages. I can also easily block spammers, hide comments when necessary, and assign comments or messages to a co-worker or client to respond. I use this function every day, multiple times a day.
I also love the social inbox feature. Through the social inbox, I can interact with and respond to comments and messages. I can also easily block spammers, hide comments when necessary, and assign comments or messages to a co-worker or client to respond. I use this function every day, multiple times a day.
What do you dislike about the product?
I would like if the Google Analytics feature was simpler to use. I wish I could create a queue that would recycle posts until certain dates for each post. For example, one post would recycle in the queue until 9/20, while others would recycle in the queue until other dates designated by post.
What problems is the product solving and how is that benefiting you?
Sprout Social makes social media management efficient and simple. From responding to comments and messages to scheduling out content, the functionality allows me to manage multiple accounts from one site.
The reporting on Sprout also allows me to evaluate the effectiveness of social campaigns as well as communicate those results to my clients.
The reporting on Sprout also allows me to evaluate the effectiveness of social campaigns as well as communicate those results to my clients.
Sprout Social: Elevating Digital Footprint
What do you like best about the product?
I like Sprout Social because their reporting is top-tier, offering in-depth insights and comprehensive analytics that help us measure our social media performance effectively. The features are robust and versatile, catering to various needs from scheduling to monitoring. Additionally, the dashboard is exceptionally user-friendly, making it easy to navigate and manage multiple social accounts seamlessly.
What do you dislike about the product?
The price point is a bit high, which might be a concern for smaller businesses. However, considering the extensive features and the value it brings, it's worth the investment for companies that can leverage its full capabilities.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us efficiently manage our social channels across multiple markets, streamlining our workflow and ensuring consistent brand messaging. The tagging feature is particularly beneficial, allowing us to categorize and organize posts, making it easy to pull detailed reports for specific campaigns. This functionality enhances our ability to analyze campaign performance and make data-driven decisions, ultimately improving our social media strategy and engagement.
Sprout Social Should Be Your Social Media Solution
What do you like best about the product?
The ability to schedule posts across all of your social media channels.
What do you dislike about the product?
Sometimes, the reports are lacking features that I feel should be available in the basic packages.
What problems is the product solving and how is that benefiting you?
Sprout Social is solving the issue of managing multiple channels at the same time and allowing us to schedule posts weeks and months out. It also allows us to use different voices based on the channel and the AI features allows us to make sure we are getting a clear message to our audience.
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