Sprout Social
Sprout SocialReviews from AWS customer
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Much easier and timely that what we were previously using. Great Product!
What do you like best about the product?
I like the way it links into SalesForce, and it continuously visible while working cases. There is much less clicking around, and it saves lots of time!
What do you dislike about the product?
So Far I have no complaints. Everything has been great!
What problems is the product solving and how is that benefiting you?
As stated, The way it is laid out reduces the amount of time it takes our agents to create and update cases for customer interactions. This increases availability for Agents who are handling Social Media customers. We are also able to filter out more Social Media posts that are not company-related, saving tons of time.
The great consolidator!
What do you like best about the product?
I really love having all of our metrics consolidated into one place, as well as all of our channel moderation so we can work as efficiently as possible. I tested HeyOrca, and it just wasn't as intuitive as SproutSocial.
What do you dislike about the product?
Unfortunately, SproutSocial does not pull all of the demographic data for our Twitter audience, so we are using another platform for this called Minter. Hopefully SproutSocial can integrate this soon.
What problems is the product solving and how is that benefiting you?
Consolidating all of our content preparation and scheduling, moderating, and reports. We are working much more efficiently, rather than going to each native platform for these.
Best all around tool for social managers
What do you like best about the product?
I love how simple sprout makes it to track overall social and brand health. aside from the product, the support is best in class!
What do you dislike about the product?
I would love the capability to filter seeing paid, organic and paid & organic stats for all platforms
What problems is the product solving and how is that benefiting you?
Streamlining the way in which we report to the business!
Great social media software
What do you like best about the product?
I've used Sprout Social on both sides, from an agency and as the client. The experience on both ends is top-tier. Easy to use and customer service exceeds all expectations.
What do you dislike about the product?
It is fairly expensive, but worth it for the price.
What problems is the product solving and how is that benefiting you?
Eliminates almost all needs to manually post, saving tons of time.
Sprout does it all: scheduling, listening, competitive analysis, reporting, in-platform approvals.
What do you like best about the product?
I love the reporting capabilities and the competitive analysis the best.
What do you dislike about the product?
Some of the platform is a little clunky — like seeing what is scheduled on a platform.
What problems is the product solving and how is that benefiting you?
Sprout allows us to schedule post, track hashtags, and create reliable metrics after events.
Sprout makes scheduling for clients a lot easier
What do you like best about the product?
Having all of my client's social engagements in the master inbox
What do you dislike about the product?
When features are updated they don't actually help with efficiency.
What problems is the product solving and how is that benefiting you?
It is solving a multitasking issue by putting our clients in one place.
I LOVE SPROUT! It is easy to use and works great!
What do you like best about the product?
Sprout Social makes scheduling content for my job so much easier. It helps us track campaign as well to be able to see which posts performed better.
What do you dislike about the product?
I think there is a lot to learn but I am learning more everyday!
What problems is the product solving and how is that benefiting you?
I have to schedule posts so that at least once a day, a post goes out on Instagram or Facebook. This saves me so much time and effort regarding scheduling and analyzing analytics.
Stop your searching: Sprout is the best social media publishing site out there
What do you like best about the product?
Best reporting, intuitive system, and the most capabilities of any social platform I have tried (and I have tried many).
What do you dislike about the product?
The price is a little high, but it's obvious as to why.
What problems is the product solving and how is that benefiting you?
It published posts for me, which means I don't need to wait or spend my time posting across different platforms constantly. Their analytics are unmatched, and I can pull insights across all platforms to learn what content is performing well and what content does not to help our clients best utilize their social accounts.
Easy to use product
What do you like best about the product?
It's easy to approve/submit social posts for the team.
What do you dislike about the product?
LinkedIn posting can be clunky, I believe this is on LinkedIn though not Sprout
What problems is the product solving and how is that benefiting you?
Multiple teams/users posting on one corporate account is now super easy with Sprout
Makes running multiple accounts incredibly easy and helpful!
What do you like best about the product?
I appreciate the ways that they incorporate data right into the scheduling functions to help your posts stand out and get in front of the right people and the right time.
What do you dislike about the product?
I wish that you could schedule reels to Instagram through the platform.
What problems is the product solving and how is that benefiting you?
When conducting audits and researching clients, sprout makes it incredibly easy and user-friendly to conduct thorough reports on our client's posts' performances and their competitor's posts as well.
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