Sprout Social
Sprout SocialExternal reviews
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Easy and streamlined!
What do you like best about the product?
Easy to use, great to have all the analytics and campaigns in one place. I love the Sprout Link in Bio feature for Instagram.
What do you dislike about the product?
Sprout is expensive and billing is hard to deal with. Otherwise it's a great platform.
What problems is the product solving and how is that benefiting you?
Keeping a consistent social calendar.
Very good scheduling options
What do you like best about the product?
I like being able to move scheduled posts around days
What do you dislike about the product?
Not being able to add imagery and video to a post
What problems is the product solving and how is that benefiting you?
Scale, pushing out content across platform
Easy to use
What do you like best about the product?
I do like the seamless implementation into our day-to-day use of Salesforce. As a user, it makes it incredibly easy to contact our members through multiple channels, providing support to them more effectively.
What do you dislike about the product?
There isn't much I don't like about it, and this may be a limitation to how it's been added to salesforce. But to reply with a GIF would be a great addition, adding a sense of fun and freedom to our replies.
What problems is the product solving and how is that benefiting you?
It's solving the issue from having to log into multiple channels to reply to our members. All comments through all social platforms are channeled directly to one place, making it easier to manage, and respond to our members quicker.
Sprout Social from a Performance Social POV
What do you like best about the product?
The easy-to-use inbox for community management is great.
What do you dislike about the product?
It feels tricky to build custom reports to help track performance, while the listening aspect has lots of potential but equally feels tricky to navigate.
What problems is the product solving and how is that benefiting you?
It's solving the issue of having lots of different brands and platforms in use, and helping us manage all interactions easily and in one place. It also allows us to track sentiment easily, and is sometimes helpful with publishing posts.
Social Sprout is a fantastic scheduling tool!
What do you like best about the product?
The reporting side of Sprout social is excellent, lots of details about our audience which is fantastic for demographic research. The scheduling function is also very easy to use, and the onboarding team is very helpful.
What do you dislike about the product?
You can't schedule to Instagram and Facebook in the same post, meaning you have to make duplicates of each post.
What problems is the product solving and how is that benefiting you?
We run multiple accounts for different businesses, social sprout keeps all our channels organised.
Helpful social analytics tool
What do you like best about the product?
Support available and close customer communication
What do you dislike about the product?
A lot of pop ups and training which may not be relevant to those who are familiar with it, but helpful for those who are new
What problems is the product solving and how is that benefiting you?
Tracking of post performance
Very Nearly Perfect
What do you like best about the product?
Love the detailed reporting and connectivity throughout channels
What do you dislike about the product?
Sometimes the reports are incorrect and support is difficult to work with.
What problems is the product solving and how is that benefiting you?
Tracking data and scheduling posts
Advanced analytics - Next Level AI - Easy to Use
What do you like best about the product?
Sprout has a simplistic scheduling system that doesn't require much navigating to find what you are looking for. There is an abundance of data in the analytics, more so that Hootsuite could ever provide.
What do you dislike about the product?
They have made many advancements in the two years we have been with them. I would say I am missing is callouts on the individual days for holidays or awareness days.
What problems is the product solving and how is that benefiting you?
When you have a limited team Sprout comes in handy because we can schedule content out in advance. Additionally, we can look at behaviors from our competitors to see any trends we can possibly tap into.
A great way to manage social all in one place
What do you like best about the product?
It's a great place to handle social all in one place. There are specific tools like adding a link in an Instagram bio that is extremely useful so you don't have to use a separate program for that. The recommended posting times is helpful.
What do you dislike about the product?
The Instagram story feature needs some work. Sometimes it distorts the photos and it doesn't allow you to add things like locations, different fonts, etc that you can do on the app directly.
What problems is the product solving and how is that benefiting you?
It's saving me time where I don't have to do research on optimal times to post and it helps me plan out social weeks in advance. The sticky note feature on it is really helpful for future content planning as well.
Elevating social media management through ease of use
What do you like best about the product?
Easy to Use:
One of the standout features of Sprout Social is its intuitive interface. The dashboard is simplistic and straight forward design makes it easy to navigate. Whether you're new to social media or a seasoned expert, you'll appreciate how quickly you can get up and running with Sprout. The user-friendly design means less time spent wrestling with the platform and more time focusing on what really matters: crafting compelling content and engaging with your audience.
User-Friendly:
The feature feels like it was designed with the user in mind, from scheduling posts to monitoring analytics. The platform also offers robust support resources, including tutorials and live chat assistance, which helps when immediate support is needed.
Modern Platform:
Sprout Social is constantly evolving to meet the needs of modern marketers with features like advanced reporting, social listening, tagging and integrated customer relationship management (CRM).
Valuable Add-Ons:
It's convenient if you want the option to streamline your workflow with automation tools, enhance your content with image editing capabilities, or expand your reach with paid advertising integration. These add-ons are integrated into the platform, which provide good value without.
One of the standout features of Sprout Social is its intuitive interface. The dashboard is simplistic and straight forward design makes it easy to navigate. Whether you're new to social media or a seasoned expert, you'll appreciate how quickly you can get up and running with Sprout. The user-friendly design means less time spent wrestling with the platform and more time focusing on what really matters: crafting compelling content and engaging with your audience.
User-Friendly:
The feature feels like it was designed with the user in mind, from scheduling posts to monitoring analytics. The platform also offers robust support resources, including tutorials and live chat assistance, which helps when immediate support is needed.
Modern Platform:
Sprout Social is constantly evolving to meet the needs of modern marketers with features like advanced reporting, social listening, tagging and integrated customer relationship management (CRM).
Valuable Add-Ons:
It's convenient if you want the option to streamline your workflow with automation tools, enhance your content with image editing capabilities, or expand your reach with paid advertising integration. These add-ons are integrated into the platform, which provide good value without.
What do you dislike about the product?
It is a bit more costly compared to competitor tools, but it is more advanced in its offerings, so I understand the reason.
There's also an inconsistency with some features - analytics. Sometimes the data is duplicated or not tracked with the same results when looking at the analytics from the source channel.
There's also an inconsistency with some features - analytics. Sometimes the data is duplicated or not tracked with the same results when looking at the analytics from the source channel.
What problems is the product solving and how is that benefiting you?
Mainly used for social media management and scheduling posts out in advance, which is convenient since this is process done in one go. We all primarily use it to report on social media performance of our channels, posts and paid advertising metrics.
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