Sprout Social
Sprout SocialExternal reviews
6,025 reviews
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Great platform, Great UI
What do you like best about the product?
Clean and easy to use. Great onboarding team
What do you dislike about the product?
Lack of saved replies unless top tier package. Lacking ability to reply publicly and privately to messages from the listening tool.
What problems is the product solving and how is that benefiting you?
Easy to use functionality, ability to run listening topics within the platform.
Efficiency and Friendly user of Sprout
What do you like best about the product?
Easy to self-learn. Friendly user. All features are included.
What do you dislike about the product?
None actually. All are very understandable
What problems is the product solving and how is that benefiting you?
So far, no problems occurred with me.
Sprout Offers Great Tools For Improving Your Social Media Presence
What do you like best about the product?
My favorite feature is the reporting. You can add competitors, and you can compare your performance in various areas.
What do you dislike about the product?
It would be nice to include additional metrics like amplification rate and share of voice.
What problems is the product solving and how is that benefiting you?
Allowing me to compare myself to the competition. Evaluating my peer's top posts and comparing engagement metrics.
I love using Sprout Social. It's user-friendly and helps me manage and organize my workload.
What do you like best about the product?
I really appreciate the customer support.
What do you dislike about the product?
Only complaint is that my organization can't afford a more robust package. Maybe in the future!
What problems is the product solving and how is that benefiting you?
Keeping our accounts active and on trend. This in turn energizes our followers and increases our reach and impact.
very user friendly
What do you like best about the product?
again it's very user friendly and I enjoy using it.
What do you dislike about the product?
I like it and and would recommend it to others.
What problems is the product solving and how is that benefiting you?
posting social media posts to all clients in one location.
Amazing platform
What do you like best about the product?
I love the fact that it's very organised; I can see when all my posts are scheduled, and I can get my posts approved by my manager very quickly.
What do you dislike about the product?
A limited number of social media networks
What problems is the product solving and how is that benefiting you?
They are really good in regards to how the social media sites are working together
Been enjoying using Sprout Social since its easier
What do you like best about the product?
What I like about sprout is it's easy to use, the interface is user-friendly and easy to navigate, and even if you're not tech-savvy, you will be accustomed to it in just one go.
What do you dislike about the product?
Honestly, there is nothing that I dislike about sprout except that you can't delete a message that you have sent in the messages section. It would be great to have a feature to delete or edit your message. It will be a great help if this feature is integrated.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us organize our customer's messages and comments; it segregates comments from announcements which is excellent for social media management. We can answer the questions or queries in an organized fashion.
Easy, user-friendly experience.
What do you like best about the product?
Easy to pull reports and view top data insights.
What do you dislike about the product?
Nothing at all! I think it's a great all round product.
What problems is the product solving and how is that benefiting you?
Having to pull long reports for clients, this makes my time much more productive.
Best Tool for Social Media Management
What do you like best about the product?
SCHEDULING! I love the ability to draft posts, come back to them to edit and schedule at peak times.
What do you dislike about the product?
Pricing was a hurdle for our small agency. I wish we were able to add more users or have access to more tools at the price we are at now.
What problems is the product solving and how is that benefiting you?
It's saving me a ton of time. Before Sprout, I was using my phone to post across our business channels. I'd need to log out of my personal accounts and post. Being able to duplicate and schedule in one place is a huge help to me!
My Experience with Sprout Social
What do you like best about the product?
This program is very streamlined compared to the previous social media platform we used. Everything is easy to access and keep together.
What do you dislike about the product?
Sometimes it can be very daunting to see the message list before you get accustomed to how the program looks and works.
What problems is the product solving and how is that benefiting you?
It's a much more reliable program than previous ones our company has used. We have been able to keep communication within the application, and it is easy to follow up on messages assigned to me or others.
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