Sprout Social
Sprout SocialExternal reviews
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Great site
What do you like best about the product?
Being able to schedule posts in advance and not have to keep track of a schedule.
What do you dislike about the product?
We had some issues with the photos not posting - but it has been resolved.
What problems is the product solving and how is that benefiting you?
It keeps track of all my social sites so that I can post directly from one source.
Sprout Social is a well though-out platform for social media management
What do you like best about the product?
What we like best about Sprout is the user experience on the platform. Navigating a user-friendly tool while also being more productive through the platform is a huge win. This allows social media management to be more effective and efficient when creating branded content.
What do you dislike about the product?
The only thing to dislike about Sprout is that sometimes there can be delays in data populating for certain channels.Their teams are always quick to address any issues an account can experience.
What problems is the product solving and how is that benefiting you?
Sprout solved our problem of not having access to analytics past a 3-month window. We used a different platform for a while and had to analyze all of our data manually via native platforms. With Sprout, data collection and analysis of our performance is a lot easier.
The best reporting for a non-profit's social media channels!
What do you like best about the product?
I love how Sprout Social provides a way to tag social posts and pull reports of a tag or a tag group. Before implementing Sprout Social, I spent 2-3 days/month pulling reports, and now it takes 5 minutes! I really like the notes feature which helps keep track of what I want to post on a day without needing to actually make the post. It also helps with keeping track of what content should be in a post.
What do you dislike about the product?
The Sprout Queue was an interesting idea, but in application it doesn't quite hit the mark. I'd end up with posts going out at the same time or the same post going out multiple times in a row. I've ended up using the notes feature much more!
What problems is the product solving and how is that benefiting you?
Besides the obvious time-saving reporting capabilities, being able to add notes to a day makes my job so much easier!
Sprout has made my social media management streamlined & organized!
What do you like best about the product?
The ability to generate reports, & customize them tailored to everyone's needs. I also think the smart inbox is so necessary and a huge benefit to our team when trying to organize all of our community engagement
What do you dislike about the product?
Sometimes with the posting, there are things that still need to be done natively in the app, and it could be better if we are able to get more control from in sprout!
What problems is the product solving and how is that benefiting you?
It's helping us with community management, organization of our inboxes, its helping us schedule out our content and be able to have a steady stream of media to all of our social channels.
Sprout is everything I hoped for in a social media management tool
What do you like best about the product?
This is one of the most comprehensive and best-designed social media management tools I have seen. It is a joy to use—I actually look forward to scheduling posts and responding to customers because the process is so much easier than it was before I had Sprout
What do you dislike about the product?
It would be really helpful to have more AI-driven tools within the software for tagging, building listening topics, and just generally aiding in the process of managing social media accounts. Also would love the ability to group posts with different posting times or slightly different content into a single bundle.
Listening tools are very expensive and hard to break through the noise to actionable insights if you are a small to mid sized brand
Listening tools are very expensive and hard to break through the noise to actionable insights if you are a small to mid sized brand
What problems is the product solving and how is that benefiting you?
We were previously managing social media accounts natively on each platform. This took a significant amount of time each day and made it easy to miss important events. Bringing it all under one roof has cut our management time in half—maybe even more. The ability to handle approvals, to have team conversations about how to respond to a comment, etc are also huge wins for us.
Smooth
What do you like best about the product?
What I appreciate most about using Sprout Social is its well-organized nature and ease of navigation.
What do you dislike about the product?
In my experience, Sprout has been very helpful. I haven't encountered any issues while using it.
What problems is the product solving and how is that benefiting you?
There’s no issue at all. I rely on Sprout to view the Engagement Rate of the content we post. It has become my go-to tool whenever I want to check our weekly performance.
Great customer experience
What do you like best about the product?
Great tool for social listening and moderating social accounts for clients
What do you dislike about the product?
Have no dislikes at the moment as we recently started using the platform
What problems is the product solving and how is that benefiting you?
Being able to moderate social media accounts for client efficiently and effectively
Amazing!
What do you like best about the product?
I like how detailed the reporting is within the platform and the social listening feature.
What do you dislike about the product?
I dislike the fact that there is no sentiment tracker currently.
What problems is the product solving and how is that benefiting you?
Sprout is helping me identify how to deal with not having a separate sentiment tacker currently. We're able to do this analysis using tags.
A great way to plan and execute your social media calendar.
What do you like best about the product?
You can plan multiple posts at once and let it run, freeing up time and effort.
What do you dislike about the product?
The setup does take some effort but the tutorials help a lot.
What problems is the product solving and how is that benefiting you?
Our business has never had a dedicated social media manager. The Sprout Social software takes care of that function.
The software is strong for what it does.
What do you like best about the product?
Their graphs are easy to read and provide valuable information. I appreciate the qualities that they provide through their platform and they have very friendly staff to help you when you need it.
What do you dislike about the product?
The price is not the easiest to sustain, but they are competetive with their plans and provide good reasoning for their price points. Great software requires great prices.
What problems is the product solving and how is that benefiting you?
They are bridging the gap between consumers and the companies that are attempting to reach out to them and get their brand in front of a wider audience. Sprout provides great tips for this.
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