Sprout Social
Sprout SocialExternal reviews
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Very useful and easy to use
What do you like best about the product?
That you can review the posts before they are posted. As a social media manager, this is great to make sure everything is reviewed. The other thing is being able to tag your posts so we can use the analytics to see what campaigns are doign well and which arent.
What do you dislike about the product?
That we are currently unable to post reels directly to facebook. The new feature where we can post reels to instagram has saved masses of time for us but we are yet to get the facebook reels update |!
What problems is the product solving and how is that benefiting you?
The reels for instagram. This has saved us a lot of time by not having to log in later in the day to post it directly from our phones. The automatic posting of reels is really revolutionary for our social media strategy
Best Ever
What do you like best about the product?
everything! It's so great I can't get enough
What do you dislike about the product?
When profiles disconnect unexpectedly and the delay on updates and adding platforms like TikTok
What problems is the product solving and how is that benefiting you?
It is premium when it comes to community management. Organizing conversation and translating CM insights into quantitative data and insights.
Sprout
What do you like best about the product?
Scheduling and posting content on a daily basis
What do you dislike about the product?
That I cannot reduce file size directly on sprout
What problems is the product solving and how is that benefiting you?
Scheduling
Sprout social makes really easy to schedule posts
What do you like best about the product?
That you can schedule and forget it. Plus you can tag a company on the post - it just makes it easy for the user.
What do you dislike about the product?
I don't like that when I reached out for help I had to chat and the person on the other side couldn't just see what I was doing on my screen. I had to schedule for it. But sometimes you need immediate help
What problems is the product solving and how is that benefiting you?
Its solving the task of having to go to different social media channels to schedule posts.
Great tool great customer service!
What do you like best about the product?
I love the ability to manage all our social platforms in one place! My favorite parts of the platform are the ability to bulk upload posts and the team collaboration feature. It allows my team to work with different teams internally and then discuss changes and edits to posts/campaigns within the tool itself, so nothing gets lost.
What do you dislike about the product?
I wish the tool had the ability to post Instagram Stories and WeChat directly from Sprout. I've got team members in Asia that need to wait for my approval for all posts and having that ability to schedule Instagram Stories and WeChat would really help.
What problems is the product solving and how is that benefiting you?
Sprout has allowed for better team collaboration and oversight over all campaigns and posts before they go live. It also has become a great way for younger team members to understand the full process of planning social posts for a corporate brand.
Sprout Social helps my digital marketing team save time!
What do you like best about the product?
My digital marketing team implemented Sprout Social a little over a year ago. Since then, we've been saving time by utilizing the built-in approval workflows. We've eliminated the need for multi-step review processes and have consolidated everything into one platform. It's a dream!
What do you dislike about the product?
When a post isn't approved in time for its scheduled posting time, the content disappears into a folder that is tricky to find. It would be great if these messages would go back into the "draft" folder for easy access and editing. Not a deal breaker, though.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping us to save time, streamline our workflows, and monitor social media more effectively. Additionally, we love being able to access in-depth account and post analytics directly within the platform. It's our one-stop shop for social media management.
Sprout has really helped our small team streamline communication and get organized across channels.
What do you like best about the product?
Pulling reports across multiple platforms - especially for big campaigns that cover lots of channels.
What do you dislike about the product?
How involved Listening is to set up. It takes a lot of time, tweaking, and understanding. Our team is too small to dedicate the time to get that done.
What problems is the product solving and how is that benefiting you?
An all-in-one place tool. It helps us stay organized from our content calendar, replies, and reports. Everything is done in Sprout.
The best social platform out there
What do you like best about the product?
The approval process! It's great and hard to find anywhere else.
What do you dislike about the product?
The frequent glitches. It's not rare for data in reporting to be off
What problems is the product solving and how is that benefiting you?
Scheduling reels
An extremely thorough and innovative tool
What do you like best about the product?
One of the things I liked the most about the Sprout tool, was the reports that I could generate, and include in my presentations. They went into depth about our follower demographics, locations, and other pages they're following. I also liked that I could see my recommended posting times in my calendr, add comments for my agency, view the snapshot of how it would appear on each platform, could see all the messages... so much!
What do you dislike about the product?
I genuinely can't think of anything I dislike about Sprout. And I tried!
What problems is the product solving and how is that benefiting you?
We never realized we needed access to a social listening tool until we used Sprout. It provided us with more data than we knew what to do with, and more insight into what kind of content our followers engaged with, and that was a huge help for our social team.
Sprout Social is AMAZING!
What do you like best about the product?
I live he listening tool. It allows me to know exactly what content I should focus on based on what users are speaking about on social media platforms and also on the wrb.
What do you dislike about the product?
One thing that can be improved is the use of more tools.
What problems is the product solving and how is that benefiting you?
It allows us to understand how users are feeling and talking about our brand.
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