Sprout Social
Sprout SocialExternal reviews
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Great tool for a small social media team!
What do you like best about the product?
It's easy to preschedule posts and see what they'll look like natively in each platform. I really like the ability to see and respond to all our comments, tags, and direct messages across social media sites in one place!
What do you dislike about the product?
There's a lot that we aren't using in Sprout that would probably be beneficial to us, but it can be hard to know where to start expanding our use with Sprout. Looking forward to having TikTok and Threads integration hopefully soon!
What problems is the product solving and how is that benefiting you?
Sprout makes it easy to monitor all our social accounts and track our post performance. We use to have to log into each social channel and handle customer service through each app. Now we have one place to go to manage all our comments and questions. The scheduling tool is easy to use and saves a lot of time.
Easy to use, good for scheduling
What do you like best about the product?
The most helpful parts of Sprout Social is the the Social Listening and efficiency for scheduling posts. It is easy to stay organized and see what content is thriving.
What do you dislike about the product?
Truthfully, I don't have a downside for Sprout Social. I have been suing it for over a year now and even when I have had a issue with soemthing not working, the support team worked quickly to solve it.
What problems is the product solving and how is that benefiting you?
Sprout Social solves the problem of organizing my posts and scheduling them ahead of time. Although you can use Business Suite its more efficient to just use your Sprout Calendar.
Quick and easy social media tool
What do you like best about the product?
It user-friendly and easy to get started. Provides us with a tool to organize our social posts for multiple clients.
What do you dislike about the product?
Sometimes the data doesn't match with the native platform data. Tags (other users) are sometimes challenging to find for posts.
What problems is the product solving and how is that benefiting you?
N/A
Good experience. Easy to use and helps me save time.
What do you like best about the product?
I like the easy to scheduling and the ability to set up an approval process. I also like the analytics features.
What do you dislike about the product?
Not too much to dislike. Sometimes it doesn't load so I can access but very infrequently.
What problems is the product solving and how is that benefiting you?
Managment and analysis of our social media.
Excellent Social Media Management Tool
What do you like best about the product?
Sprout Social has transformed our social media management. Its intuitive interface, robust analytics, and superb scheduling tools make it a game-changer for our brand's online presence, and saves us time. Highly recommended
What do you dislike about the product?
We've had an issue with the Facebook analytics, however, the support team have been very responsive
What problems is the product solving and how is that benefiting you?
The Smart Inbox means that we have cut our community management time in half and the tagging feature has helped to categorise the comments and messages we received so that we can action them more efficiently
Good platform
What do you like best about the product?
I love how user-friendly and intuitive Sprout Social's interface is. It makes managing social media a breeze.
What do you dislike about the product?
I wish the pricing plans were a bit more affordable for small businesses like mine.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me streamline my social media management tasks, schedule posts efficiently, and analyze performance. This saves me time and enhances my social media strategy.
Convenient Cotent Calendar
What do you like best about the product?
The content calendar is super convenient to scheudle out drafts on specific dates and add links,hastags, and comments.
What do you dislike about the product?
Tagging other social accounts and not being able to collaborate on IG.
What problems is the product solving and how is that benefiting you?
Having one place for content calendar and scheduling.
One of the best Social Managing Platforms
What do you like best about the product?
The possibility to view and analise all of the data from Facebook, Instagram and Twitter. What I liked most was the possibility to see some public data from the other companies
What do you dislike about the product?
I think the only downside is the impossibility to see and gather more data from tiktok as well as answering comments directly from sprout
What problems is the product solving and how is that benefiting you?
The ease of monitoring trends from our company across almost all our social media. With this monitoring it's getting easier to be more precise about our paid and non-paid comunications
using sprout for SM cases
What do you like best about the product?
looks of the website and easy to use. quick
What do you dislike about the product?
when trying to delete spam messages many times i cannot. when selecting hide from facebook most time doesn't work
What problems is the product solving and how is that benefiting you?
easy to interect and all messages are there and easy to find when needed
Great features!
What do you like best about the product?
I love all the features Sprout Social has! I work in moderation, but I have also utilized the calendar to post on social platforms, the analytics tools, and social listening tools. I also like that multiple companies and platforms can be organized into their own folders.
What do you dislike about the product?
For moderation, our team has noticed that not all comments come in from ads. We love that we can see multiple platforms, but would love for all comments to come through.
What problems is the product solving and how is that benefiting you?
Sprout does a great job having all analytics in one place in an easy way to read. It's also great at bulk creating and scheduling which can help with productivity.
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