Sprout Social
Sprout SocialExternal reviews
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Useful Tool
What do you like best about the product?
You can get most things in one place. From the insights to your calendar to your multiple accounts.
What do you dislike about the product?
When you want to post on Facebook, Instagram, Twitter and LinkedIn, for example - you can't tag the businesses all at once. You have to go in one by one to tag them since they have different handles. It kind of defeats the purpose and can be extremely time-consuming.
What problems is the product solving and how is that benefiting you?
It's good to have comments from all your pages in one place. Like if someone comments on Instagram, LinkedIn, twitter, facebook - you see them all in one feed. You can't respond to an Instagram story though - but maybe one day.
The software makes social media posts look very simple and aesthetically cleaner.
What do you like best about the product?
There isn't a cluster of posts and things that I don't need to see, I only see whats necessary to address consumer's concerns.
What do you dislike about the product?
Sometimes the messages won't load and I have to reload the page.
What problems is the product solving and how is that benefiting you?
I am now able to see previous messages from consumers and anytime they've reached out to us, that is very resourceful.
Marketing Coordinator for Orangetheory Fitness Canada
What do you like best about the product?
The extensive features of the platform that not only allow you to view and analyze your performance, but the performance of your competitors.
What do you dislike about the product?
Our company has only been on the platform for a short time, but we have had no issues during our time using Sprout.
What problems is the product solving and how is that benefiting you?
With over 110 business locations and multiple profiles for each location, Sprout allows us to manage each page efficiently and analyze data for all locations
Great overall solution for social management
What do you like best about the product?
Community managing, social listening, content publishing and analytics reporting functions are easy to use.
What do you dislike about the product?
Some functionalities with Instagram and Facebook are missing but that might just be due to the platform API.
What problems is the product solving and how is that benefiting you?
Having an integrated platform where you can manage all the different social profiles for multiple clients.
Really intuitive and easy to use
What do you like best about the product?
Sprot is really easy to use and has so many different functions that make my life as a digital marketer much easier. The smart imbox feature in particular is incredibly useful.
What do you dislike about the product?
I don't currently have anything negative to say about sprout.
What problems is the product solving and how is that benefiting you?
It makes it easy to manage social media all in one place - from scheduling, to reporting, to customer service.
Among industry leaders
What do you like best about the product?
Data dashboards that are easy to manipulate and edit while also being able to export data for manual manipulation.
What do you dislike about the product?
Current limitations around tiktok data but that is kind of standard for the industry ATM.
What problems is the product solving and how is that benefiting you?
aggregating data to a single place where you can analyze.
so helpful!
What do you like best about the product?
- post scheduling feature
- streamlined reports
- features multiple platforms
- reps are helpful
- streamlined reports
- features multiple platforms
- reps are helpful
What do you dislike about the product?
- Labels – I feel that the labels feature could be SO useful for reporting, but needs to be refined a bit
What problems is the product solving and how is that benefiting you?
Streamlining social processes across multiple platforms.
New to Sprouts - it's easy to hit the ground running
What do you like best about the product?
The ease of posting across 3 main platforms and the view of the posts it gives.
What do you dislike about the product?
Setting up team members, permissions among team members, general ease in sharing an account or transferring ownership.
What problems is the product solving and how is that benefiting you?
Saves me time during busy workday. Love the month at a glance.
Sprout Social is a must-have tool for social scheduling
What do you like best about the product?
I like using the Instagram Grid Planner to take a look at what our feed can potentially look like, which allows a more consistent brand voice. I also like using the scheduling tool. it's extremely reliable, which has been hard to come by with other brands.
What do you dislike about the product?
I don't love the layout of the dashboard. I feel like it's a bit chaotic to find where I need to go for the tools I use. I think it could be good to use words instead of symbols on the menu.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping us schedule weekend content when our staff is off, allowing them to stay offline on offline hours. It's extremely reliable so we don't even have to worry about our posts going up.
Recommend Sprout Social
What do you like best about the product?
The best features about sprout is being able to create and post social media posts for Instagram, Facebook, and Twitter. The ability to schedule posts ahead of time and view the post performance for every single post. I think the performance reviews are a good way to analyze which posts did well and why they did better when compared to your other posts.
What do you dislike about the product?
I think one downside with sprout is the struggle to tag other people/organizations for your social media posts. For example, if I want to highlight an organization on Facebook and Twitter, there's no means for me to tag them on the post without linking them with a link. Instead, what I'd like to do is use a hyperlink.
What problems is the product solving and how is that benefiting you?
It's giving users the solutions to figuring out when is the appropriate times to posts and visually see which posts are performing well and why some posts perform poorly.
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