Sprout Social
Sprout SocialExternal reviews
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Positively Impacts My Business Every Day!
What do you like best about the product?
Sprout has revolutionized my business, and it's hard to name just one thing I like best, but... it would have to be the Smart Inbox. Being able to see all my clients' messages across all platforms in one place has been a game-changer for me!
What do you dislike about the product?
I really don't have anything that I dislike. Sprout's team is very engaged and is always happy to hear and discuss feature requests!
What problems is the product solving and how is that benefiting you?
Sprout's reporting is unlike anything I've ever seen before. With Sprout, I'm able to provide more value to my clients by auto-delivering them powerful customized reports each month. I'm also able to track things like positive audience comments, metrics for specific campaigns, and even competitors' metrics too.
Managing all my clients' social content in Sprout - from campaign building to asset gathering to copywriting to scheduling to tracking results - saves me time in my business and allows me to provide more value in less time. I don't know how I ever ran my business without it!
Managing all my clients' social content in Sprout - from campaign building to asset gathering to copywriting to scheduling to tracking results - saves me time in my business and allows me to provide more value in less time. I don't know how I ever ran my business without it!
The best social media management platform out there
What do you like best about the product?
As someone who has worked in social media for over the years, I've tested and used quite a few social media management platforms over the years. I've come to love Sprout Social for a number of reasons, but I can confidently say that Sprout is the best social media management platform out there. It's easy to set up, easy to onboard new users and add platforms, and easy to use on a daily basis.
What do you dislike about the product?
If I could find anything to dislike about Sprout Social, it would be the cost. Sprout is definitely on the higher end of the price scale for this type of system, but it is well worth it. However, I can understand how it might be a barrier to entry for smaller organizations or companies.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us engage effectively with our audience across all of our platforms. We're able to stay on top of messages and respond quickly to comments and replies. Our executive team is also able to stay on top of what's going out on social through approval workflows. Overall, it's a great system on many levels.
Sprout Social Makes Social Media Management Easy
What do you like best about the product?
Sprout Social allows us to easily monitor our social media pages in one convenient location. Their scheduling tool is also extremely helpful.
What do you dislike about the product?
There are no glaring weaknesses with Sprout Social.
What problems is the product solving and how is that benefiting you?
Sprout Social saves you time by keeping all of your notifications for all of your platforms in one easy-to-use feed. This helps make sure you don't miss any messages, comments, retweets, likes or other interactions.
Recommendations to others considering the product:
Sprout Social is a great way to easily manage your social media pages.
Tessa Trout Review of Sprout Social
What do you like best about the product?
I like that I can manage all of MercyOne accounts in one place. It's easy for my team to navigate - publish and manage.
What do you dislike about the product?
I think the listening feature is difficult to navigate - sidebar: I have not spent that much time with it, but I wish it were easier to see who was talking about your brand so we can join the conversation. I was also really hoping that we could monitor public Facebook groups to help with reputation management - hopefully, in the future, Sprout can update that feature.
What problems is the product solving and how is that benefiting you?
One Social Media Management tool for all pages and social channels! This is a massive accomplishment for our team! It always other team members to help publish content and assist with reputation management. I also love all of the reporting - this helps bring value to the upper manamgment of what we are doing on social media.
Recommendations to others considering the product:
Great platform for a social media team, working remotely from one another, can cater to all skill levels. Easy to use, manage and set up. Highly recommend.
Great Service
What do you like best about the product?
The user interface and the presentation of data
What do you dislike about the product?
Some previews are unavailable such as rich links on pinterest
What problems is the product solving and how is that benefiting you?
Timing scheduled posts are much easier with the algorithm
Sprout is user friendly and shows simple insights to help optimise your business.
What do you like best about the product?
The dashboard is easy to use with simpletoggles and drag and drop features.
What do you dislike about the product?
Nothing! So far it's been an amazing onboarding experience.
What problems is the product solving and how is that benefiting you?
Audience listening, building engaged followers and gaining compeititor insight.
New to Sprout
What do you like best about the product?
How easy it is to share among the team and get feedback on specific interactions. Everyone is finding that we are able to collaborate more on responses, that queries are going to the right place and everyone is building their knowledge base even further.
What do you dislike about the product?
Nothing to dislike so far, still finding our way around but everything looks positive. Even if we do find problems, we should be able to find work arounds to over come and to find solutions. Like learning anything new, it takes a little bit of time, but I am so much more confident now after our group training, that I was when we first started.
What problems is the product solving and how is that benefiting you?
Everyone is on the same page, getting replies out quicker, transparency of messages across all platforms. This will in turn give our members a better overall experience with more support, quicker answers and first person resolution
Recommendations to others considering the product:
It's a bit of a game changer for us so take the opportunity to see how this can help grow your business and better support your members/clients too
Loving Sprout Social it so far
What do you like best about the product?
The Publishing feature on Sprout Social is easy to use and allows use to add custom tags to all our content. Also, the Reporting available on Sprout Social has everything our team requires. Onboarding sessions with Lionelroi were great! All three sessions were beneficial and informative. It was a great chance to ask any questions we had.
What do you dislike about the product?
Have not spent enough time using Sprout yet to find many dislikes.
What problems is the product solving and how is that benefiting you?
Reporting available is easy to use, and the Listening feature is also very handy. Having more integration with Instagram would be helpful as we still find ourselves posting Instagram stories and carousels direct from the Insta app. They do still pull into reporting, which is great!
Recommendations to others considering the product:
Sprout Social appears to be a great platform for managing our social marketing. It is easy to use and has all the reporting we need.
Sprout Social is The Best of the Best!
What do you like best about the product?
Sprout Social makes it easy to stay on top of your social media accounts and stay on top of trends. This platform is easy to use and great for helping with time management. Overall everything you need in a social listening platform.
What do you dislike about the product?
The only thing I could say is to make it useful to track Influencers! This will make it an all-in-one package.
What problems is the product solving and how is that benefiting you?
You are tracking competition and saving time while doing it. This is all in one system that helps eliminate time-waisted jumping from platform to platform.
Recommendations to others considering the product:
This is the best all-in-one system. Do your research before signing with anyone else but sprout.
Fantastic tool for scheduling, measuring and automating your social platforms.
What do you like best about the product?
The three-part onboarding sessions were well structured and super helpful. Lionel outlined the basics of the platform as well as specifically tailoring features and solutions to what would suit our business model. He was supportive, always on hand to answer any questions, and was an absolute pleasure to correspond with.
What do you dislike about the product?
Nothing comes to mind. The platform has so far performed as expected and it suiting our needs.
What problems is the product solving and how is that benefiting you?
Automation, scheduling content in one place, monitoring and responding to comments, plus reporting across many channels. Our business has 17 tourism parks to look after, each with a Facebook and Instagram channel, so anything that will help save me time is a lifesaver!
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