Sprout Social
Sprout SocialExternal reviews
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Not bad
What do you like best about the product?
Of the SMM tools, Sprout is most preferable.
What do you dislike about the product?
random glitchy issues. I've submit suggestions to improve experience before
What problems is the product solving and how is that benefiting you?
not having to log into each platform directly to manage them. Also the ability to track who has acted on what when a larger team is involved
Makes social media posting and planning easy and streamlined.
What do you like best about the product?
It's easy to schedule social posts and collaborate among teammates.
What do you dislike about the product?
Sometimes it's a little slow to load, but that rarely happens.
What problems is the product solving and how is that benefiting you?
Helping to make social media posting and planning easy and streamlined.
Sprout Social is a stable, reliable, intuitive platform
What do you like best about the product?
Sprout Social is very user friendly with an exceptional UX/UI no matter if you are a novice social media scheduler or a pro. We appreciate the real-time analytics, smart scheduling tools, and navigation/customization to suit our scheduling needs.
What do you dislike about the product?
Media size limits are at 10MB which can be fine for most uses but at times our organization has a video or large-size GIF to pump out to our clients/audience -- at which time we are forced to downgrade the file quality or just opt for a simple, basic image.
What problems is the product solving and how is that benefiting you?
Sprout Social is allowing us to solve the problem of engaging with customers, employees, and prospective clients across the social media landscape. Additionally, we are able to use Sprout's metrics to better understand our hits and misses on social media.
Exploration in social listening
What do you like best about the product?
Suite of options to increase social presence.
What do you dislike about the product?
Limitations of social listening that hinder video monitoring
What problems is the product solving and how is that benefiting you?
COnducting an ecosystem / landscape assessment to ensure that we are supporting our clients and monitoring for industry trends.
Great platform for social media reporting
What do you like best about the product?
I personally love how organized Sprout is. The overall clean aesthetic allows for easy information pulling and reporting for my clients. I prefer using Sprout over Hootsuite.
What do you dislike about the product?
I have not found downsides yet. Though I do wish the functions worked the same for TikTok as well.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping me to report TikTok metrics for my client. It has made it extremely easy for me to pull accurate numbers based on specific dates without having to manually log everything myself.
Allows us to effectively draft, schedule, review/approve & optimize our content.
What do you like best about the product?
Sprout has been a game changer in allowing our organization to effectively draft, schedule, review/approve and post on our social media accounts. We can leverage tools like best time to schedule, reference old posts that work best, and other optimization tools to ensure we create the best content and send at the best time possible to increase engagement and reach. I especially like the ability to develop reports that I can export and provide to management. Viewing competitor posts and analyzing their engagement rates has helped us understand what they are doing right so we can better optimize our content.
What do you dislike about the product?
I do wish tagging companies was easier, and I have trouble tagging our company events as well.
What problems is the product solving and how is that benefiting you?
We previously would manually visit competitor pages to view their content and see which posts work best, but now we are able to see all of our competitor posts in one place, allowing us to create better content by referencing their best posts.
Versatile all-in-one Social Media tool for scheduling, reporting, listening and more
What do you like best about the product?
Being able to schedule posts, see how they will look and communicate with coworkers directly in the tool. Also the reports are very helpful
What do you dislike about the product?
The visualisation of some reports directly in Sprout is not very nice. I wish I could exclude countries when targeting for FB.
What problems is the product solving and how is that benefiting you?
Scheduling = not having to work weird hours
Reporting = all date in one area
Communication within tool = makes process more straight forward
Reporting = all date in one area
Communication within tool = makes process more straight forward
Positive Experience with Sprout
What do you like best about the product?
Overall, Sprout Social is really easy to use and makes planning and scheduling social media content simple. The reports are easy to use and share out with our team. I love that it's so easy to publish to Instagram without worrying about the correct format of videos.
What do you dislike about the product?
It would be great to have some translation features. Also, multifactor authentication can really slow down our workflow.
What problems is the product solving and how is that benefiting you?
Sprout Social has helped us manage our social media calendar and draft posts. This has helped us plan more consistently and stay on top of our brand voice and messaging. It has also helped us incorporate greater collaboration.
Great for basic monitoring
What do you like best about the product?
I like that it is intuitive and I have been able to figure out the basic uses of it. Publishing content is fairly simple and tagging is simple.
What do you dislike about the product?
Customer service could be better. Service is getting more expensive even without any upgrades. Loved that it was a cost -effective solution, but the affordability isn't what it used to be. Charging more with no extra features isn't great.
What problems is the product solving and how is that benefiting you?
We are able to monitor and respond to social media complaints.
Social Posts & Smart Inbox
What do you like best about the product?
The platform acts as a one-stop shop for connecting our social media outlets.
What do you dislike about the product?
I haven't used it enough to dive into any dislikes at this time.
What problems is the product solving and how is that benefiting you?
Sprout Social provides visibility into any customer inquiries and also allows us to easily manage our tags and shout-outs from other outlets. Having the ability to plan out our content calendar is excellent.
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