Sprout Social
Sprout SocialExternal reviews
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A thorough platform with helpful onboarding
What do you like best about the product?
I like the amount of data and reports. A significant upside is the ease of posting and replying across several platforms. An unexpected bonus is assistance from the Sprout team in learning how to use the program. Having a point person to aide us in navigating this vast system and giving us tips on how to best use it for our company's benefit is a nice touch and extremely beneficial.
What do you dislike about the product?
The only thing that is a bit inconvenient is that we cannot tag non-business pages to our scheduled Facebook posts. But the reason was explained , and I completely understand it. It's just a minor inconvenience.
What problems is the product solving and how is that benefiting you?
So far, it's been very beneficial to see what posts are working, when they are working, and surmising why they worked so well. Also, scheduling and queuing posts has been an absolute dream. There were so many posts that we were doing manually through each individual platform. Using Sprout has cut down on that tremendously. I've also found the cropping options for the different platforms to be extremely helpful. Instead of creating separate graphics for everything, I can just adjust them to the recommended specs provided when scheduling the posts.
Recommendations to others considering the product:
If you are looking to grow engagement and reach of posts but you've been lacking the analytical data to review and compare, Sprout Social is for you. If you have several posts to schedule but don't want to manually send them out on Facebook, Instagram, Twitter, and more, then Sprout Social is for you.
Top Notch Expertise from Sales to Implementation
What do you like best about the product?
Sprout's level of expertise on their platform is fantastic, but they also provide an expert understanding of the current social landscape and environments.
What do you dislike about the product?
So far, I have no issues with the platform or with the service
What problems is the product solving and how is that benefiting you?
How to utilize the platform not only to show ROI for my clients but to be able to tell their stories better. We are building our client's social media presence and looking to utilize Sprout's capabilities to optimize the content and its effectiveness per our target audiences.
Great management tool for small businesses
What do you like best about the product?
Easy to use out of the box. There is no complicated learning curve and the tool is user friendly. However, the platform has many robust features if and when you want to dive deeper and do more.
What do you dislike about the product?
Not as customizable as some other tools. For agencies or large organizations managing many different accounts, I might recommend a different tool.
What problems is the product solving and how is that benefiting you?
Able to engage with following in an efficient way. Scheduling out content saves time. Compiled reports also saves time and energy.
Most efficient digital workspace
What do you like best about the product?
Easy calendar scheduling for all posts..
What do you dislike about the product?
Having to resize images to fit different social media platforms
What problems is the product solving and how is that benefiting you?
Time consumption.
I can schedule my posts across the whole month and have more free time
I can schedule my posts across the whole month and have more free time
Recommendations to others considering the product:
Save yourself time and effort and schedule your work tasks on Sprout Social.
Amazing.
What do you like best about the product?
Ease of use. Good reporting. Great separation between projects and folders, good design, amazing tool
What do you dislike about the product?
Sometimes certain characters like & would glitch when you posted
What problems is the product solving and how is that benefiting you?
Social media manager role time management and reporting
Platform Streamlines Work Flow
What do you like best about the product?
A few things I find helpful are the ability to easily schedule and duplicate posts.
What do you dislike about the product?
What I dislike is that you can't post multiple photos to Instagram. And you can't create Facebook photo albums either.
What problems is the product solving and how is that benefiting you?
Sprout is allowing me and my colleague to stay more organized and on the same page with the calendar. No more google docs. What I realized is that statistic reports look way better than what I was doing manually before.
Sprout Social is Awesome
What do you like best about the product?
Kyle was very kind and friendly. Very personable and not inpatient like other Sprout Social salesman are, maybe it's because he's not trying to sell us anything that I especially enjoyed having him. More along the likes of Sprout is the sleekness of the tool, easy to use, intuitive and smart.
What do you dislike about the product?
There's nothing that I can think of at the moment
What problems is the product solving and how is that benefiting you?
We don't have to go to every native platform to post. and we can also schedule postings in one window. It's frustrating and time consuming having to go to every platform to post. I understand that each platform offers a media studio but it's just not viable when you are managing 20+ social media accounts.
A weeks posting In a day!
What do you like best about the product?
My favorite part about using sprout social for our posting is the calendar and the ability to do all of my scheduling way in advanced. We pretty much work like a magazine so we write and plan 3 months in advanced. Instead of having to have each of our posts in a file to post as the dates come up we can just put everything in and have our social calendar keep up with our natural work flow! Sprout also has tons of learning and research tools in their platform that come in handy if you are trying to figure out whats trending, what to write about, and what your competitor is doing.
What do you dislike about the product?
Honestly I cant think of anything to really complain about! I love using this program and cant recommend it enough.
What problems is the product solving and how is that benefiting you?
We are solving the problem of having to individually post each of our social media posts and to each account. We can plan everything ahead of time and post to all of our platforms at once which is awesome!
A Social Media Manager's Best Friend
What do you like best about the product?
I love the support I receive from Sprout and the focus on learning to improve. We have standing monthly calls where I check-in with my account manager and share pain points. At first, I was tempted to skip out on these, but once I made them a priority I really started seeing the benefits of Sprout. Together, we brainstorm ideas and come up with ways to highlight the power of social media. This has especially been helpful when preparing reports for executives.
Additionally, I love the ability to work with team members to approve content and also provide feedback before the content is pushed live. Scheduling is a breeze, thanks to the ability to duplicate and customize for each platform.
Additionally, I love the ability to work with team members to approve content and also provide feedback before the content is pushed live. Scheduling is a breeze, thanks to the ability to duplicate and customize for each platform.
What do you dislike about the product?
There are a few API-restrictions, such as Facebook event co-host invitations or Instagram DMs that don't come through to our Sprout inbox. To work around this, we have a daily checklist of things that we do natively.
What problems is the product solving and how is that benefiting you?
We receive anywhere from 5,000-8,000 comments, messages, mentions, etc. across all of our social channels and it would be a headache to track and respond without Sprout. The benefits of the reporting tools are also clutch. I love the templates for reports that are pre-made and the ability to customize as necessary.
Recommendations to others considering the product:
If you're working in social and feel overwhelmed, Sprout is a good choice. It has been invaluable to feel like I wasn't alone in my social media goals because I had a company that knows social inside and out, helping me along.
Outstanding Social Media Management for Small to Medium Companies
What do you like best about the product?
This is an excellent tool to manage social media accounts while gaining valuable analysis tools to easily understand and represent the value of the social media engagement to the business. The automated, formal reports that can be sent on a regularly scheduled basis ensures that execs have access to the results of social media outreach in an easy to understand, formal report. This saves me HUGE amounts of time in creating reports on a regular cadence.
What do you dislike about the product?
My focus on the tool was essentially the content calendar for posting and the back-end analysis. I did not engage with additional features in the tool so I cannot offer thoughts on those solutions. For what I needed, this is the best tool I have found.
What problems is the product solving and how is that benefiting you?
The #1 problem is simplifying the time required to create formal decks for the executive team to help them understand the value of social media and its benefits to the company. These auto-created and emailed reports are outstanding are a major time saver.
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