Sprout Social
Sprout SocialExternal reviews
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12 Great Examples of Growth-Driven Social Strategy Review
What do you like best about the product?
The content examples and how to increase engagement discussion
What do you dislike about the product?
Nothing, I thought it was informative and easy to digest. The group had a great dynamic
What problems is the product solving and how is that benefiting you?
I am managing multiple channels across all social media platforms. It has helped me not have to sign in and out of accounts all day long. I like managing the smart inbox and seeing the posts laid out in calendar form. The export features for content calendars has been really helpful too
Sprout Social is Part of the Team
What do you like best about the product?
Easy to access data in a flash! Very user friendly.
What do you dislike about the product?
Wish the app had the capability to run reports on the fly.
What problems is the product solving and how is that benefiting you?
The ability to schedule content, review analytics, create reports, interact with users, and respond to reviews all in one platform is a huge time saver. The analytic capabilities are robust and quick to access, which allows for data informed content decisions and no wasted time gathering data points from various sources.
Recommendations to others considering the product:
We've found Sprout Social easy to use and customer services is excellent.
This is a life saver!
What do you like best about the product?
I love that I can quickly schedule out all of the content for an entire week or even a month and not have to worry about missing a day of posting. This allows me to spend more time dedicated to other important tasks instead of posting daily.
What do you dislike about the product?
I would love to see auto-posting to Instagram stories as a feature. It would be a time-saver if this was an available feature.
What problems is the product solving and how is that benefiting you?
As a consultant and social media manager, I have multiple clients that I'm managing content for. This platform really saves me time and effort. I love that I can cross-post across accounts as well.
Recommendations to others considering the product:
I highly recommend this platform for social media managers. It's a must-have tool.
I highly recommend!
What do you like best about the product?
First of all, Sprout is user friendly. It's easy to schedule publications (Instagram, Facebook, Pinterest, and more), analyze the performance of publications, evaluate the overall performance of our social media, do customer management (messages never go unnoticed) and much more.
With the performance data, we can know what's working, what's failing and what can be improved upon. It help us which social networks our target audience spend their time, and then focus on it.
Also, they offer some really interesting webinars.
With the performance data, we can know what's working, what's failing and what can be improved upon. It help us which social networks our target audience spend their time, and then focus on it.
Also, they offer some really interesting webinars.
What do you dislike about the product?
It's hard to answer this question, because I love everything about this platform.
They offer you the support you need to solve your problems and answer your questions.
I thing the only downside to our business is that Instagram private messages cannot be managed in Sprout. We have a team that takes care of customer service and unfortunately they cannot do this part of their job. So it's the social media team who have to manage this part and sometimes that makes our job difficult. + we can't upload video or GIF on Instagram when using Sprout :(
They offer you the support you need to solve your problems and answer your questions.
I thing the only downside to our business is that Instagram private messages cannot be managed in Sprout. We have a team that takes care of customer service and unfortunately they cannot do this part of their job. So it's the social media team who have to manage this part and sometimes that makes our job difficult. + we can't upload video or GIF on Instagram when using Sprout :(
What problems is the product solving and how is that benefiting you?
Sprout makes it easier to analyze the performance of our social media. We can know what's working, what's failing and what can be improved upon. It help us which social networks our target audience spend their time, and then focus on it.
Sprout monitor the engagement with our posts. So, we know which posts are performing well and which ones aren’t. We can review our strategy depending on what works and what doesn't.
Sprout monitor the engagement with our posts. So, we know which posts are performing well and which ones aren’t. We can review our strategy depending on what works and what doesn't.
Recommendations to others considering the product:
If you’re working with many team, you can make sure that no one is duplicating efforts.
Eveything is there.
Eveything is there.
Simple to use and visually appealing.
What do you like best about the product?
Very easy to run reports and share analytics with team. It's been much easier to explain the value of the work that's being done on social media.
What do you dislike about the product?
Honestly, nothing really. I've been super happy with the platform.
What problems is the product solving and how is that benefiting you?
Providing easy to understand social analytics has been an issue in my organization. It's exciting to be able to run weekly reports to give others an understanding of the work being done and it's value.
Recommendations to others considering the product:
Watch the training videos and take advantage of the webinars!
Easy to use, but complex enough to get the job done
What do you like best about the product?
I love the UI. Sprout is much easier to understand and navigate than other products I've used.
What do you dislike about the product?
I wish the reporting was more user-friendly, especially when you want to export into a CSV. The data just doesn't come out right. I'm having to make pivot tables and everything if I just want to compare YOY.
What problems is the product solving and how is that benefiting you?
I am getting a clear picture of where our social efforts are going, and where they should be shifted due to the publishing tool and the smart inbox.
Recommendations to others considering the product:
I would recommend purchasing the largest plan and note that Listening and more expanded data insights are an extra fee, however that information is worth knowing. It's much simpler to understand than, say, Salesforce's option or Sprinklr. It's not overkill, but it's also not dumbed-down. It would work very well for any level of social media management experience.
Sprout is Excellent!
What do you like best about the product?
I enjoy the detailed analytics we have access to with Sprout, and each platform is broken down into engagement, audience demographics, top performing posts, and more. I also enjoy the publishing calendar. It's so easy to schedule all of my content in advance, while keeping an eye on relevant topic matters that are happening in the world around us.
What do you dislike about the product?
I don't like the fact that the Listening tool is an additional paid feature. I wish there were parts of the tool I have access to without having to purchase an entire new plan. I also have issues from time to time with failed posts that I scheduled in advance.
What problems is the product solving and how is that benefiting you?
I have been able to get more detailed with the reports I share with the Executive Team, and there are major benefits to the webinars Sprout hosts to keep me in the loop on all kinds of social media happenings. I also like having the ability to publish to all platforms my brand is active on at once without having to go back and forth on different individual pages.
Recommendations to others considering the product:
The team is incredibly easy to work with, and they always check in with me to ensure I'm getting the most I can out of Sprout for my brand. If you want to work with people who genuinely care about your social media success, no matter the industry, Sprout is an excellent choice for you. It's so user-friendly!
I love Sprout! It makes my job so much easier and more streamlined.
What do you like best about the product?
I like that everything is in one place and easy to schedule content for multiple accounts.
What do you dislike about the product?
Sometimes finding the right report quickly is difficult.
What problems is the product solving and how is that benefiting you?
No problems, really. The benefits for sure are being able to download reports that are shareable with others on my team, which makes goal-setting easier.
Recommendations to others considering the product:
If you are looking for an integrated website that allows you to schedule content, manage users and messages, and monitor reports/goals, Sprout is perfect!
Social + Influencer Manager
What do you like best about the product?
We really enjoy all of the helpful scheduling features, detailed reporting and resourceful webinars and articles Sprout has to offer.
What do you dislike about the product?
Sometimes our scheduled posts go out wrong, blurry or do not look like the preview.
What problems is the product solving and how is that benefiting you?
We have completely streamlined our social/digital department through sprout social. With access to detailed analytics we are able to exceed expectations when servicing our clients.
Best Social Media Management Platform
What do you like best about the product?
Easy to use, good support, all useful features available, reporting is good too
What do you dislike about the product?
nothing as such to point out now. Happy with the product
What problems is the product solving and how is that benefiting you?
- Social Scheduling, Reporting, Analytics and campaign insights, Team workflow
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