Sprout Social
Sprout SocialExternal reviews
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Love G2, living my social media dreams!
What do you like best about the product?
I love how straightforward, simple, and transparent the tools are. I also love the team behind it! They're so helpful and always give us the latest updates. I love utilizing their calendar planning the most for posting! But they give a great product for reporting and listening tools too.
What do you dislike about the product?
Anything I don't love about Sprout, it's not Sprout, but the changes that social platforms always have that we're keeping up with! I think if Sprout had video tutorials of how to further utilize their platform at the best of our capability, that would be great!
What problems is the product solving and how is that benefiting you?
They're helping us post in a timely manner and efficiently! They make scheduling so easy and their calendar layout is amazing. I love how any native posts I make, Sprout can catch that still so we can have it in our reporting/analytics. I know I need to utilize their social listening tools more on my end, so I can't wait!
My preferred social media planning tool
What do you like best about the product?
I really love the reporting that Sprout provides. It's much more robust than most competitors. I also think the user interface is very easy and the calendar layout is helpful.
What do you dislike about the product?
The cost can be prohibitive for some brands. I don't think the number of users affects you - you need to offer more users at a lower cost in order to allow people to have maximum collaboration in their social media planning.
What problems is the product solving and how is that benefiting you?
Sprout helps us plan our brand social media calendars. It is beneficial to have all of the company's brands in the software and then the leadership can receive planning calendars and such in order that they can see what we are planning, what has happened the prior month and give feedback.
Level up with Sprout
What do you like best about the product?
As a SMM, Sprout makes tracking content easier, let's me categorize comments and incoming messages, and has generally freed up hours of work thanks to their automation features.
What do you dislike about the product?
Working in nonprofit, it can be hard to justify the steep price tag associated with Sprout. There are also many limitations regarding the data, though the fault lies with the social platforms themselves, as they leave a lot out of their API.
What problems is the product solving and how is that benefiting you?
Sprout has significantly increased my capacity as a team of one. What used to take hours now takes considerably less time, thanks to Sprout's automation and tagging features.
Stephen Czarda's Review of Sprout
What do you like best about the product?
The ability to have real-time social analytics that I can present to a large department to continue investment in social media.
What do you dislike about the product?
I don't like that you can't compare specific time frames (ie year vs. year or like January 2022 vs. January 2023) in the platform.
What problems is the product solving and how is that benefiting you?
It is allowing me to show the benefit of an enhanced and holistic social media presentation.
Still learning but so far so good!
What do you like best about the product?
The best feature has to be the unlimited potential for growth. The number of social accounts allowed was one of the limitations of other services.
What do you dislike about the product?
It does not always feel as intuitive as other social posting platforms.
What problems is the product solving and how is that benefiting you?
It solves the problem of posting content to individual accounts. Instead, I am able to post to all social platforms simultaneously easily.
We love it!
What do you like best about the product?
Sprout social helps us with so much! It's nice to have a platform that we can use to help us organize our social platforms.
What do you dislike about the product?
The additional analytics feature is just a little too expensive for our budget.
What problems is the product solving and how is that benefiting you?
it helps us stay on track and be organized with our social
A great platform for your social needs
What do you like best about the product?
As a 'department of one' in my organizaton, Sprout is a super valuable tool. I really like it's easy to use and flexible scheduling capabilities, which allows me to plan and automate our posts easily. The tagging feature is also extremely valuable to me, as it makes it super easy to filter posts to ensure I am sending out a balanced content and makes the reporting for the varies involved stakeholders super easy. The built-in Instagram grid planner is also standout feature for me, as I enjoy the ability to preview what our grid will look like. Finally, the reporting functionality is quite robust and flexible, making it easy to get the in-depth insights that drive our social media strategy forward.
What do you dislike about the product?
My biggest dislike is probably the mobile app. I find it to be a bit messy and it lacks some of the essential features of the desktop version, which can really put a stop to on-the-go social management (and isn't that the point of an app?) Like especially the fact that if you accidentally clear a notification saying it is time to post to Instagram, for example, then that is just gone and you cannot find the post in the app anymore. You have to go back to the desktop version to find the post and resend it.
What problems is the product solving and how is that benefiting you?
It saves SO MUCH TIME via the following:
1. It streamlines the whole process of creating and publishing social posts across multiple platforms
2. The tagging and reporting features have allowed us to categorize and analyze our content much more effectively
1. It streamlines the whole process of creating and publishing social posts across multiple platforms
2. The tagging and reporting features have allowed us to categorize and analyze our content much more effectively
Sprout Social makes social easy
What do you like best about the product?
What we love about Sprout Social for my brands in the Automotive Aftermarket is reporting tools that keep us abreast to competitors in the market. Navigating Sprout is easy and the user interface is better than any other social media management tool on the market.
What do you dislike about the product?
Unfortunately, a lot of functions rely on Facebook or Instagram's API. Functions like sharing messages directly to stories or having a library of music available for reel content creation would make Sprout much more superior.
What problems is the product solving and how is that benefiting you?
I believe Sprout Social is solving the problem of managing a variety of profiles on different channels. I did not know until my call with Sprout that channels such as LinkedIn was available.
Very easy to use and see posts, DMs etc from FB, Twitter and IG all on one page/screen.
What do you like best about the product?
Easy of use, the ability to update internal notes and the ease of counting the number of messages received in the frequency of our choice.
What do you dislike about the product?
The fact that a single user sending 10 single line comments is counted as 10 message instead of 1.
What problems is the product solving and how is that benefiting you?
Easily replying to users when the reach out and allows me to manage 3 different social medias in one place.
Good social media management platform
What do you like best about the product?
Scheduling content for the month, responding to inquiries, community management for multiple accounts in central location.
This is better than other platforms because it allows you to handle multiple accounts/reviews in one place.
This is better than other platforms because it allows you to handle multiple accounts/reviews in one place.
What do you dislike about the product?
Universal assets on Sprout account so i don't need to create the same assets in each account; or a duplicate option
Notifications to all subscribed users for "notes"
Notifications to all subscribed users for "notes"
What problems is the product solving and how is that benefiting you?
Sprout allows me to handle all my social media accounts and multiple platforms in a central location. Productivity increases because i dont need to switch between apps to get things done.
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