Sprout Social
Sprout SocialExternal reviews
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Easy Cross-Platform Analytics Tracking
What do you like best about the product?
I appreciate how easy it is to track analytics across all platforms.
What do you dislike about the product?
Social media profiles disconnect periodically for safety reasons, which is understandable, but it happens so often that it feels a bit like overkill sometimes.
What problems is the product solving and how is that benefiting you?
Tracking analytics and engagement across all social platforms, makes it easier to determine where there are successes and where there are areas of growth/refinement in strategy.
Effortless Social Scheduling and Powerful Tagging
What do you like best about the product?
I love using Sprout Social because it makes it super easy to schedule posts ahead of time and to easily pull metrics using the Tag Report. My favorite thing about the platform is the robust tagging function, which keeps me organized and makes it super quick and easy to pull up posts from yesterday or even a few years ago. The platform is also great because it was super easy to learn.
What do you dislike about the product?
My organization's top platform is LinkedIn and the listening tool doesn't use that platform as a source to pull data from so that's something that could be added.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to make scheduling posts ahead of time super easy and to quickly pull metrics with the Tag Report.
Streamlined Social Workflow: Smart Inbox, Easy Scheduling, and Clear Reporting
What do you like best about the product?
I love how easy Sprout Social is to use. Multi-channel posting is a piece of cake, and the layout is clean and well organized, which makes everything feel really convenient.
What do you dislike about the product?
The only thing I don’t like is the story scheduling. For some of my clients it goes through, but for others it won’t, so of course I can’t rely on it for stories.
What problems is the product solving and how is that benefiting you?
It’s a one-stop solution for all my social media clients. Whether it’s multi-platform scheduling, downloading calendars to get client approvals, generating reports, or handling communication, it saves my day every single day.
A Social Media Management Must-Have
What do you like best about the product?
I love using Sprout Social for its scheduling feature, especially for evergreen social posts. The 'optimal times' feature is fantastic as it helps boost our engagement. Scheduling the first comments makes it easier to drive followers to our website, which is really beneficial. Also, the reporting capabilities are a big plus. It's great how these features come together to support planning ahead and collaboration as a team.
What do you dislike about the product?
I miss the Canva integration. It would be much more convenient to be able to schedule collaborative posts in Sprout rather than posting manually.
What problems is the product solving and how is that benefiting you?
Sprout Social helps manage content for our brands, plan ahead, and collaborate as a team. Scheduling posts and using the 'optimal times' feature boosts engagement. Reporting capabilities enhance our strategy, and posting links in comments keeps our followers informed.
Extremely Intuitive Platform That Makes Collaboration Just Work
What do you like best about the product?
It’s extremely easy to understand in terms of the layout, collaborate for content, and just works!
What do you dislike about the product?
I have run into limits for how many profiles I can connect, but that’s more a function of my plan.
What problems is the product solving and how is that benefiting you?
Managing and tracking our social media presence.
Centralizes Social Analytics, Easy to Use
What do you like best about the product?
I like the ease of use of Sprout Social. It's easy to go through different dates, and it shows me what went most viral, which saves me time.
What do you dislike about the product?
I don't love the scheduling features.
What problems is the product solving and how is that benefiting you?
Sprout Social consolidates my analytics across platforms, saving me time. I like its ease of use, navigating dates easily, and seeing viral content.
User-Friendly Analytics, Minor Reconnection Hiccup
What do you like best about the product?
I like the easy-to-use UI in Sprout Social. It makes it really easy to find what you need and to pull reports. I also appreciate the analytics. It makes it really easy to understand the data, and the initial setup was very easy.
What do you dislike about the product?
The one thing is when a social media account gets disconnected, it's hard to find where to go to reconnect it. I wish it was more prevalent to be able to see exactly where I can reconnect my social accounts.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for scheduling posts and reviewing engagement. It solves analytics challenges by making the data easy to understand.
Enhances Social Listening with User-Friendly Setup
What do you like best about the product?
I appreciate the tagging capabilities of Sprout Social and love the metrics it pulls. The initial setup was very user intuitive.
What do you dislike about the product?
I think the Smart Inbox could be better organized. It would be helpful to separate it by immediate concerns and rate it by most positive and negative comments.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for social listening with the Smart Inbox, providing metrics/data, and tagging all of our social posts.
Easy Publishing & Spot-On Listening with Smart Spam Filtering
What do you like best about the product?
I love the publishing and listening features. For Publishing, I really enjoy the entire set up, calendar view, ease of use and capabilities (preview, tagging, ect.). For Listening, it is spot-on. I love how the program differentiates spam versus true content.
What do you dislike about the product?
I wish there were more capabilities for LinkedIn analytics (competitor insights, listening tools, ect).
What problems is the product solving and how is that benefiting you?
I'm run out social media program and this is making my life 10x easier. To be able to schedule and time out for each separate platform with a reliable program saves me so much time.
Easy to Use, Seamless Social Profile Integration in One Place
What do you like best about the product?
Ease of use and integration of all my social profiles in one place.
What do you dislike about the product?
The app is clunky and difficult to use for things such as duplicating a post for a different platform.
What problems is the product solving and how is that benefiting you?
Managing analytics and creating internal campaigns and tags in order to simplify analytics for very specific campaigns and data.
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