Sprout Social
Sprout SocialExternal reviews
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Streamlining social media posts
What do you like best about the product?
Sprout Social makes it easy to execute your social media strategy by planning posts across multiple accounts and multiple channels. You can save drafts, schedule ahead of time - totally streamline your efforts.
What do you dislike about the product?
I don't dislike anything. Occasionally - but not very often - there will be a technical glitch with a page not refreshing, etc,. - but nothing more than with any other platform.
What problems is the product solving and how is that benefiting you?
With one health system but multiple facilities and service lines - AND not being a full time social media manager - Sprout Social makes it so easy to plan multiple posts at once, across all social platforms, and for days/weeks/months at once. This ensures we get all of our messaging out, and it has significantly increased our engagement with multiple audiences.
Best Social Management Platform for Multiple Accounts
What do you like best about the product?
The ability to manage multiple (in our case, close to 100) accounts is unlike any other social media management platform around.
What do you dislike about the product?
I wish some setting changes could be done globally and not to each account individually.
What problems is the product solving and how is that benefiting you?
We needed a platform to manage multiple clients with multiple social media platforms. We required sending messages between various platforms, with account or client approval, and scheduling content for months in advance.
Recommendations to others considering the product:
We couldn't do what we do in Social Media Management without a product like Sprout Social. Managing multiple accounts has saved the company hours scheduling messages and getting client approval. The benefits of the free workshops and webinars for social media professionals are also a huge plus!
Sprout is amazing to pull conversation insights and double click on online sentiment
What do you like best about the product?
The most beneficial aspect is the easy-to-use user interface. Sprout is very intuitive, and its features are easy to navigate. Also, it is visually clean and nice, so aggregated data is easier to understand.
What do you dislike about the product?
I dislike that you have to pay to access historical data for some search queries outside of your usual ones. It makes it harder to do competitive research.
What problems is the product solving and how is that benefiting you?
Sprout helps me better understand what conversations are driving conversation volume across my brand's social profiles, as well as identifying themes across these conversations to better understand consumers.
The Best of the Best
What do you like best about the product?
My favorite features are the ability to post based on when your audience is most active so that you can maximize engagement, as well as the ability to copy posts easily without having to reupload the photos and copy and paste. This is very useful for when you want to post the same post (with some tweaks sometimes) on different pages at different times or on different days. It's also very user friendly overall and super easy to use!
What do you dislike about the product?
I wish there was an easier way to post to Instagram without having to use the app/push notifications to your phone. This is more of an Instagram UI issue, but other programs do let you post directly to Instagram without having to use the app.
What problems is the product solving and how is that benefiting you?
I've been able to more effectively and quickly post to social media with Sprout compared to other tools that we used before making the switch. It allows for me to put more time into other aspects of marketing.
Great social management tool
What do you like best about the product?
I love that you can manage social media listening and customer service across all platforms easily.
What do you dislike about the product?
I wish there was better reporting. It's pretty generic so adding more high level reports will take it to the next level.
What problems is the product solving and how is that benefiting you?
Reaching out to customer inquiries and complaints in a quick and easy manner.
Sprout Social is the No. 1 choice for all social media channel management needs!
What do you like best about the product?
Everything! There's not a feature I don't LOVE! As the social media landscape continues to evolve, Sprout Social is always ahead of the pack when it comes to providing modern marketers with strategic solutions for all facets of social media marketing. This includes everything from sophisticated content scheduling and conversation management tools to robust reporting and social listenting features.
What do you dislike about the product?
I can't think of anything I dislike. Prices tend to be on the higher side, but as the saying goes, "You get what you pay for!" With Sprout, you're paying for a premium product and premium service!
What problems is the product solving and how is that benefiting you?
Sprout Social has allowed our organization to streamline the process of content scheduling across 130+ locations and provided actionable reporting insights we've been able to use to evaluate the effectiveness of our content marketing strategy.
Sprout & Client Collaboration
What do you like best about the product?
The internal and external review workflows that can be implemented before publishing.
What do you dislike about the product?
The email notifications for each approval.
What problems is the product solving and how is that benefiting you?
The reporting allows our clients to realize the value of social media.
Seamless Reporting, Stellar Support
What do you like best about the product?
I use Sprout Social for reporting, insights, employee advocacy and social listening. It saves me hours by having everything in one place, eliminating the need to create posts outside of a tool or go to different social platforms for reporting and posting. It features an easy approval process for creating content, allowing me to get a second set of eyes on everything. I appreciate the top-notch customer service and how they are always ahead of setting new trends. They consistently introduce new features, setting a standard that other vendors try to keep up with. The setup process was in-depth and very easy, with a personalized and fun approach to learning the platform.
What do you dislike about the product?
Some of the integrations could be improved. It would be nice to have more integrations with Reddit and a more advanced chat GPT type AI bot for the social content creation piece to better automate post creation.
What problems is the product solving and how is that benefiting you?
Sprout Social saves me hours by consolidating content creation and reporting on one platform. It streamlines approval processes with ease, allowing a second set of eyes on creations.
SproutSocial allows you to publish and respond to comments easily
What do you like best about the product?
I like how easy it is to respond to comments in sprout social.
What do you dislike about the product?
I dislike how junky and busy the platform feels.
What problems is the product solving and how is that benefiting you?
I'm solving my clients' needs to engage with their audience regularly.
Recommendations to others considering the product:
It's a bit pricey but really allows you to keep track of comments and DMs.
Easy to use, great for learning and growth, awesome partnership!
What do you like best about the product?
It is easy to schedule posts with approval workflows for clients.
What do you dislike about the product?
Some posts require mobile posting, defeats the value of scheduling in advance.
What problems is the product solving and how is that benefiting you?
Being able to handle multiple clients easily with data to improve performance.
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