Sprout Social
Sprout SocialExternal reviews
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The best social management platform for the price!
What do you like best about the product?
First and foremost, Sprout is extremely user-friendly. The UI is very easy to navigate, making it simple to get started. Scheduling is easy and straightforward. Reporting is precise and comprehensive. Managing a team is seamless and efficient. Community management is a breeze. Additionally, user support is terrific—especially for agency partners.
What do you dislike about the product?
It's a bummer that Sprout doesn't have the ability to manage Instagram DMs (as of me writing this), but that's a global issue for social management platforms.
What problems is the product solving and how is that benefiting you?
Publishing at optimal times to maximize reach and engagement, community management, reporting and analytics—to inform future content creation. Benefits have been better quality content, more reach and engagement, better quality reporting and analytics and happier clients!
Favorite, easy-to-use social media publisher and inbox
What do you like best about the product?
I love the inbox that pulls in keywords, hashtags, and every mention of your brand on each social platform. The social inbox is reason enough to arguably get the tool. Also the ability to "complete" message as tasks, quickly hide/delete comments and messages, and email messages to your colleagues that you don't know how to respond to is really helpful. It streamlines your workflow so well!
I love the week-by-week calendar showing you when you have planned content.
I love the week-by-week calendar showing you when you have planned content.
What do you dislike about the product?
I dislike that Sprout is not a great Facebook or Instagram publisher. I still draft/schedule posts in the native Facebook app because I find it's the most accurate view of what your posts will look like, and it will let you tag others and include locations.
For Instagram, I wish Sprout had a visual grid planner (like UNUM) where you can plan out your content visually and it loads your feed. Additionally, there's no way to make/store Instagram Stories so you kind of have to keep apps for different things.
Also you can't tag brands well in LinkedIn in the app, so often will post in the native LinkedIn app to tag any partners we need to.
For Instagram, I wish Sprout had a visual grid planner (like UNUM) where you can plan out your content visually and it loads your feed. Additionally, there's no way to make/store Instagram Stories so you kind of have to keep apps for different things.
Also you can't tag brands well in LinkedIn in the app, so often will post in the native LinkedIn app to tag any partners we need to.
What problems is the product solving and how is that benefiting you?
Sprout saves us time for managing our social accounts—you can hop in the inbox and check if you have any new comments/messages/replies, etc. So that your brand can respond quickly to your audience.
Also having a service that scours any mention of your brand or brand keywords that you want to check for across social is super helpful for missing any relevant content.
Also having a service that scours any mention of your brand or brand keywords that you want to check for across social is super helpful for missing any relevant content.
Recommendations to others considering the product:
Consider what your biggest needs with social media management/publishing are, then view and trial each service you're considering against that.
For most of my career, I've worked with small to medium-sized brands who are somewhat new to investing heavily in social, and Sprout has met their immediate needs at a low cost. AKA it's a great, affordable tool for small nonprofits.
Also understand that you're still going to need several apps to perform the various tasks you need on each channel. Sprout isn't a video editor or Instagram Stories maker, etc.
For most of my career, I've worked with small to medium-sized brands who are somewhat new to investing heavily in social, and Sprout has met their immediate needs at a low cost. AKA it's a great, affordable tool for small nonprofits.
Also understand that you're still going to need several apps to perform the various tasks you need on each channel. Sprout isn't a video editor or Instagram Stories maker, etc.
Great platform at an affordable price
What do you like best about the product?
Sprout Social provides all of the capabilities necessary for a social management platform: advanced scheduling, monitoring, and analytics. You can assign tasks if you're working on a big team, and bulk upload if you've planned out your editorial calendar months in advance.
What do you dislike about the product?
I wish some of the monitoring capabilities were more advanced, such as for keyword monitoring. It would be more helpful to identify influencers if the platform were structured differently.
What problems is the product solving and how is that benefiting you?
Such a timesaver when it comes to posting daily and advanced planning. Helps to spend more time on the strategy.
Best Social Media Manager I've ever used
What do you like best about the product?
It makes managing social media easy. The smart inbox and scheduling tools are second to none
What do you dislike about the product?
The cost if sprout is a little on the high side but overall it is worth it.
What problems is the product solving and how is that benefiting you?
Justifying the cost was the biggest issue but seeing how much time it saved us Durning the trial made it an easy choice to go a head and do it.
Recommendations to others considering the product:
Do the free trial and don't get scared if the price tag until you see what it offers
Sprout Social: The way social media automation should be.
What do you like best about the product?
Features are all included in one place. With other tools, I had to pay for something I needed that wasn't included. If you need something to get the job done, it's there.
What do you dislike about the product?
I wish there was a discount for nonprofit organizations.
What problems is the product solving and how is that benefiting you?
With other automation sites, there were a lot of complex steps to take. With Sprout Social, it's very streamlined and easy to use. I used to miss comments or other interactions on social media with other companies but since switching to Sprout Social a year ago, I have been more able to interact with my customers than I had before.
The Best Social Media Management Tool for B2B Businesses
What do you like best about the product?
If your social media management needs largely revolve around Reporting, Scheduling and Global Inbox Monitoring across channels, Sprout Social is your playground. With their professional plan, you get access to the above mentioned features which make managing and engaging your social media audiences a breeze.
What do you dislike about the product?
I wish we had access to a solid social media listening tool as part of their professional plan or as an add on module that were more affordable.
What problems is the product solving and how is that benefiting you?
The Global Inbox helps get messages from all your social channels - LinkedIn, Twitter, Facebook and Instagram into a single inbox on an ongoing basis which helps you keep tabs and stay in touch with your audiences. This eliminates the need to goto each social media channel and check notifications on a regular basis.
The reporting module gives you good insights on impressions and engagement trends.
The scheduling module helps you plan and execute on your social media publishing calendar.
The reporting module gives you good insights on impressions and engagement trends.
The scheduling module helps you plan and execute on your social media publishing calendar.
The BEST Social Scheduler
What do you like best about the product?
I love everything about this platform - it has everything a digital marketer could want in a content management system. One of my favorite features is the social listening and keyword search. I can set the keyword search up for a hashtag or phrase and the dashboard will be filled with posts and tweets that contain it. I can then go through and see if they are talking about our specific product and if so, engage with them.
What do you dislike about the product?
The price is pretty steep, but you are also getting a lot of features for your money. It is also possible to work with a representative to come up with a customized quote.
What problems is the product solving and how is that benefiting you?
We have found that it is easier to engage and respond to our clients in real-time with this system. It will notify me of a new comment and reviews that I can then respond to within the software.
SproutSocial Checks Every Box for Social, Analytics & Productivity
What do you like best about the product?
Incredible customer service, evolving and new features, streamlined processes and analytics, plus an easy to use platform. I've been an avid user of Sprout for over eight years and it's changed the way I view my job and how to lead a team of marketing and creative experts.
What do you dislike about the product?
Sprout is great and does a wonderful job, even when APIs change quickly or impose limitations. Sprout Social is always finding a way to make things work seamlessly for their subscribers.
What problems is the product solving and how is that benefiting you?
As an agency, we've been able to show the true value of social to clients - from brand awareness, to paid social ads and the impact that social has on Google rankings. One of our businesses went from not ranking at all, to the top 5 on page 1 on Google when you search for "Restaurants Columbia MO." This was from social alone.
Fantastically Easy to Use
What do you like best about the product?
Sprout Social allows us to schedule posts out to all 30+ of our Facebook pages, as well as 3 LinkedIn Pages, 2 Twitter accounts, 1 Instagram account, and 1 Pinterest account with almost no work at all. Sprout also shows us anything that has already been posted on our pages so we can make sure we aren't overwhelming our audiences by sharing too many posts in a day on any particular page. It's also super easy to duplicate posts as well, so if you have a different image size for one platform than another, you can think of a clever caption, schedule the post, and then duplicate and replace the image.
What do you dislike about the product?
You can only select one Twitter account at a time, so you have to keep duplicating the post if you have multiple. Twitter is the only platform that does this on Sprout.
What problems is the product solving and how is that benefiting you?
This tool helps cut down on time spent actually posting to social media platforms, leaving much more time to focus elsewhere.
Worth it!
What do you like best about the product?
I absolutely love this! The interface is really pretty and what I would call engaging, with tools that keep the minimalist touch and work well. It's important to know how our customers are reacting and interacting with our posts, so the analytics part of our social media posts is really necessary. When it comes to how SproutSocial features work with this need, I can tell that it does a good job and provides great results and reports to our business, and it interacts well with every social media application that allows me to keep track of.
I love how simple and just fast it is to just know what our customers want and how do they want it when I'm using SproutSocial. It's very simple to build a marketing strategy and work around it to obtain good results, and also schedule posts a long time ahead so it saves us much time to keep planning.
I love how simple and just fast it is to just know what our customers want and how do they want it when I'm using SproutSocial. It's very simple to build a marketing strategy and work around it to obtain good results, and also schedule posts a long time ahead so it saves us much time to keep planning.
What do you dislike about the product?
No dislikes! This software is so professional and straightforward, which has helped me change my methods of digital marketing.
What problems is the product solving and how is that benefiting you?
I think this software has allowed us to see the bigger picture when it comes to digital marketing, which is something that is constantly changing as people and trends change and evolve into something new. It's not a good thing to keep on using the same old methods that we used to use, and SproutSocial has shown us more ways to work on these new methods and use them to improve our social interaction with our customers and users. I really like that I can customize wholly every post in all social media apps so they have more originality and know how well they're doing, and there's obviously an improvement in how the users react to every post ever since we started using it! It makes me really happy to see that the digital marketing part of the business is doing great.
Recommendations to others considering the product:
I really love this software and I think everyone should use it.
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