Sprout Social
Sprout SocialExternal reviews
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Great For Multi-Account, Multi-Person Teams
What do you like best about the product?
Sprout is a great tool with excellent support. They seem to have a solid development team backing their product. We have also been able to use it's calendar feature, along with notes, as a content calendar across multiple people on our team. That way, each person (designer, content creator, social media manager) can see where a post is and what needs to be done.
Approvals and different user levels has also been helpful in training new team members or planning campaigns with less knowledgable employees. They can speak into a project without having typos or embarrassing mishaps getting posted.
Approvals and different user levels has also been helpful in training new team members or planning campaigns with less knowledgable employees. They can speak into a project without having typos or embarrassing mishaps getting posted.
What do you dislike about the product?
While I would highly recommend this product, it's not best for tiny budgets. Social media has to be priority for your business to justify the cost.
What problems is the product solving and how is that benefiting you?
We have streamlined our team's communications and improved the overall quality of our posts through reporting and calendaring.
Recommendations to others considering the product:
If you're a solo team, this product may be out of budget for you. Once you add more than one person monitoring your accounts and 10+ accounts, this is a must-have.
Sprout Social is great for scheduling posts
What do you like best about the product?
I like that you can pick the time of the post down to the minute and edit the post right up until that time.
What do you dislike about the product?
I dislike that some of the accounts have become disconnected and I didn't change the password on those so I have no idea why that happened.
What problems is the product solving and how is that benefiting you?
When someone needs "Live tweeting" but we already know what we're going to say throughout the event you can schedule the posts and free up your weekend.
Best social media management tool out there!
What do you like best about the product?
Sprout is amazing. The most robust social media management tool I've seen out there. It has plenty of user permissions to keep your team organized.
What do you dislike about the product?
The pricing is a little steep, but you get what you pay for. There are discounts for nonprofits and paying in full.
What problems is the product solving and how is that benefiting you?
Efficient social media scheduling and moderating
Love the ease of use!
What do you like best about the product?
I love the availability to post to Instagram and how fast the posts go through via publishing.
What do you dislike about the product?
Not able to do multiple picture posts through the app. Not able to respond directly or like Instagram posts/comments directly from our message dashboard.
What problems is the product solving and how is that benefiting you?
Makes posting on weekends or early in the day very early. I love being able to like Facebook posts and respond directly from sprout.
Works pretty flawlessly
What do you like best about the product?
I use Sprout Social to schedule posts for the month and it automatically posts to all our social media.
What do you dislike about the product?
This is very nitpicky, but as I am scheduling posts for the next month, I have to keep going from today's date in the calendar over to the next month. It would be cool if once I started scheduling in November (for December), the app would remember that so I don't have to go back and forth
What problems is the product solving and how is that benefiting you?
It's just me doing marketing here so actually posting and tracking posts and replies would take up half my time without this app. The analytics are also very helpful!
Excellent Social Media Workflow
What do you like best about the product?
Sprout makes it easy for our team to see multiple channels of inbound social media comments, posts, tags, and mentions. The filtering is a nice feature and is easy for anyone on our team to use - from manager to rep.
What do you dislike about the product?
Every now and then some of the UI has a hiccup but the support team is always very quick to assist, and they are very good at messaging about planned downtime.
What problems is the product solving and how is that benefiting you?
We solve the problem of immense inbound mentions and posts, and we are able to reply to posts and address them without our reps having to log in to multiple pages. Multiple reps can manage multiple pages in real time. We use Sprout for both our marketing teams and our customer support team efforts in social media.
Recommendations to others considering the product:
We love Sprout and we don't know what we would do without it. Go crazy, probably? haha
Sprout review
What do you like best about the product?
Sprout social is very easy to use. I have been using sprout for about 3 years now and have utilized many of its tools and features. Sprout makes community management and scheduling posts very convenient.
What do you dislike about the product?
The bulk scheduler template. The feature to add an image link doesn’t work with dropbox
What problems is the product solving and how is that benefiting you?
Being able to bulk schedule is a great feature.
Recommendations to others considering the product:
Use the bulk scheduler to save time!
The best social media management tool!
What do you like best about the product?
I love the Instagram reports! Instagram first comment, location and targeting.
What do you dislike about the product?
Nothing really. Sometimes issues with uploading photos and it doesn’t tell me what is the issue but works like a dream usually.
What problems is the product solving and how is that benefiting you?
Managing social and reports.
Feels natural for any social media user
What do you like best about the product?
Its simple, Sprout is so intuitive, that it should come as second nature to anyone who uses social media regularly.
What do you dislike about the product?
I have genuinely not had a negative experience using Sprout Social
What problems is the product solving and how is that benefiting you?
I use sprout to manage complaints from our consumers. It is very easy to have quick back and forth conversations to get their problems solved quickly.
Recommendations to others considering the product:
Be sure to tag comments for sentiment. This data helps us know if our service is helping us make our consumers happy.
Successful software for managing your social networks.
What do you like best about the product?
Due to my roles as editor and community manager in the company where I work, I need a software with which I can measure the impact of the content I publish on my company's social networks; to achieve this I use Sprout Social, a software with very special features that help you use different social network accounts under a single central panel which is managed exclusively by you. Among the most relevant features of Sprout Social we can mention that, the publications you make in your social networks can be measured based on followers, user interaction with your publications, new followers, new business opportunities, creation of loyalty to your product or brand and exposure of your brand. I use this software a lot in my work to publish our news, information for our clients and consumers, and to position a new product of our company, valuing the accurate commentary of our consumers.
What do you dislike about the product?
This software is not as recognized in the market of content managers in social networks, however, its performance and performance is earning it a reputation in social networks and among users; this has been achieved by Sprout Social thanks to its social network management functions, its tools to position news and products in social networks, and its plans adjusted to business requirements. I have been using this software for a few months and can only give positive comments about its functions.
What problems is the product solving and how is that benefiting you?
This software has given me two great benefits. One is linked to my development as a journalist and editor, since with Sprout Social I have been able to improve my abilities to expose my content in social networks, managing to massify my journalistic work in benefit of the interests of my company. On the other hand, I have made the right efforts to expose the communicational content of my company, having a good amount of followers in different social network accounts, in addition to having very positive comments from our customers.
Recommendations to others considering the product:
There is no doubt that this software has many attributes that allow you to project the image of the product or company you want to advertise. I recommend Sprout Social for being one of the softwares with more options and tools to manage multiple social network accounts, keeping your customers and consumers informed of the innovations that your company is developing, in addition, with this software you can make your company known, deepening in its mission, vision and target audience their products. Use this software in your work and obtain excellent results in the administration of your social networks.
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