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Sprout Social

Sprout Social

Reviews from AWS customer

3 AWS reviews
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External reviews

6,026 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Education Management

Good experience

  • September 09, 2019
  • Review provided by G2

What do you like best about the product?
I like the ability to schedule posts, and I like the data I can receive.
What do you dislike about the product?
I have no complaints regarding Sprout Social.
What problems is the product solving and how is that benefiting you?
It makes a huge difference to be able to schedule posts in advance. In addition, I find it very helpful to be able to pull data about our posts and followers.
Recommendations to others considering the product:
Take advantage of the free trial to play around with Sprout and see how it works!


    Ashlie B.

Sproutsocial is a GAME CHANGER

  • September 09, 2019
  • Review provided by G2

What do you like best about the product?
I love the ease to schedule multiple profiles content at once. It’s so easy and visual, it saves a lot of time.
What do you dislike about the product?
I wish they allowed for an approval process that did not require another paid subscription. They’re working on this feature though.
What problems is the product solving and how is that benefiting you?
Efficiency is the name of the game for us with our two person team managing multiple clients, and Sprout is the game changer because they help us streamline every part of our process so we can work smarter not harder.
Recommendations to others considering the product:
Use it, it’s great!


    Real Estate

Easy scheduling and community management

  • September 07, 2019
  • Review provided by G2

What do you like best about the product?
Scheduling content is very easy. You can easily resize images, edit post headlines, create drafts or notes, and set approval processes. Community management team easily tags incoming posts across platforms and responds quickly and easily while being able to see a whole conversation history with each individual customer.
What do you dislike about the product?
Listening tool is lacking a more visual layout, needs better UI
What problems is the product solving and how is that benefiting you?
We’re scheduling more content because of the speed of the product. The reports make it easier to prove the value of our efforts. Community management is highly successful.


    Kamalpreet S.

Excellent social media scheduling and analytics tool

  • September 06, 2019
  • Review provided by G2

What do you like best about the product?
I love to schedule posts across all our social media platform. Being able to also add geo-locations helps out a lot, not to mention the different tags! Of course the Instagram First Comment section is an added bonus and helps out A LOT!
What do you dislike about the product?
Not much to be honest..maybe find a way to add TikTok? Also what about IGTV Videos, when can we start scheduling them? And finally, IG Stories, let's get this going too as scheduling Stories can help out too!
What problems is the product solving and how is that benefiting you?
I am solving problems related to scheduling of content, being able to build our brand, and being able to just put our best creative work forward!
Recommendations to others considering the product:
You can't go wrong as it will be very useful to your team. You will be able to finally get your social media game started and start producing consistent and useful content on the go.

As for features, the feature of being able to add your Instagram First Comment is important in this day and age, so you can put all your different 30 main #hashtags !


    Keala W.

Sprouts Number One Fan

  • September 05, 2019
  • Review provided by G2

What do you like best about the product?
Where do I even begin? The synchronized inbox between platforms, the ease in reading and reporting analytics, the publishing. It's all so good.
What do you dislike about the product?
Not being able to post to stories or select the cover image for a video. DM's don't come into Sprout and I so wish they did!
What problems is the product solving and how is that benefiting you?
I'm able to come up with a clear social strategy for my brand and multiple accounts. Messages aren't falling through the cracks.
Recommendations to others considering the product:
Just commit. Don't let the financial's scare you. If you're looking for a tool to optimize the use of social media and digital marketing, Sprout has just about everything you could ask for.


    Nichole M.

Great All Around Social Tool

  • September 05, 2019
  • Review provided by G2

What do you like best about the product?
Sprout Social was easy to set up. As an agency, creating groups and team collaboration is a breeze, making different social campaigns easy to manage.

The smart inbox tool has been great to use with groups as well. It allows our teams to deliver timely responses and interact with visitors and followers more efficiently.

The reports are very intuitive, from tracking our efforts to understanding what is happening with competitors and within the industry with keyword listening.

There is also great training and an extensive knowledge base to help learn all of the ins and outs.
I feel we've only scratched the surface with this tool and am excited to get more use out of it.
What do you dislike about the product?
Lack of Facebook group publishing. Would be great to be able to filter twitter streams. I would really like to use the listening tool but advanced listening is rather pricey.
What problems is the product solving and how is that benefiting you?
The best part of using Sprout Social has been team collaboration. I have seen other features on other platforms, but the team workflow on Sprout has been the best.
Recommendations to others considering the product:
This is a great social media management tool, especially for agencies looking for more team collaboration, automation, and reporting.


    Ashley L.

Love Sprout!

  • September 05, 2019
  • Review provided by G2

What do you like best about the product?
Sprout makes it easy to stay ahead of your content calendar. The easy scheduling feature has excellent tools, including tags. This makes it easy to manage future content but also keep track of past content. This is the most obvious best feature, but the fact that the platform enables you to monitor and respond to comments across platforms is also awesome!
What do you dislike about the product?
I would like Sprout to support video uploads to Pinterest as well as the ability to add a title. It would also be nice to add Trip Advisor as a publishable platform.
What problems is the product solving and how is that benefiting you?
Sprout Social makes the review process of content between agencies/ content creators and managers/supervisors flow very nicely. The approval function allows an additional double check to look out for typos.
Recommendations to others considering the product:
This will help you tremendously in your effort to manage your ever-growing presence on social media. Highly recommend.


    Marketing and Advertising

Great tool for managing social media strategies for multiple clients

  • September 05, 2019
  • Review provided by G2

What do you like best about the product?
Sprout is a great tool that helps us separate the management of our client's social media profiles. It helps us plan far in advance using the calendaring tool. It also helps us effectively utilize social media growth tools like influencers and hashtags by being able to plug those into our captions in advance. We can do pretty much anything in Sprout, so it eliminates the need for us to go to multiple platforms to do things.
What do you dislike about the product?
It can be tedious to approve posts with clients because they have to approve post by post. It also can be hard to find old posts that have been rejected.
What problems is the product solving and how is that benefiting you?
We are eliminating errors, figuring out what content types work the best, and figuring out what resonates the most with their audience


    Publishing

Sprout is a great all-in-one platform

  • September 05, 2019
  • Review provided by G2

What do you like best about the product?
The fact that Sprout combines community management tools with scheduling makes for much more timely response to customers. Not only are we not running to different platforms to juggle all the comments, but we can type responses right then and there.
What do you dislike about the product?
Sprout's reporting features could use some work. Pinterest analytics are not very robust, and Twitter numbers do not match the native profile numbers.
What problems is the product solving and how is that benefiting you?
Efficiency is key with Sprout !
Recommendations to others considering the product:
Price out all the different tools you're using and see if adding them up you end up with the price of Sprout. Also evaluate the time saved in determining if Sprout is right fo ryou.


    Public Relations and Communications

Sprout is the perfect solution for our agency's needs

  • September 05, 2019
  • Review provided by G2

What do you like best about the product?
Hands down, our agency sees the biggest benefit when it comes to scheduling and reporting. Our clients are always impressed with our monthly reports and how clean and all-incompassing they are.
What do you dislike about the product?
Occasionally, notifications from Sprout regarding account reactivations, content that failed to post, etc. aren't sent in a timely fashion. In a few instances, disconnections have affected reports and left us having to pull missing data on our own.
What problems is the product solving and how is that benefiting you?
Sprout Social has absolutely saved our team time. From scheduling and drafting to monitoring and reporting, it's made each task easier.