What do you like best about the product?

Calendar feature with ability to boost posts.

What do you dislike about the product?

Wish you schedule Instagram stories automatically and multiple image posts for Instagram.

What problems is the product solving and how is that benefiting you?

Able to plan visual posts on instagram and schedule out Facebook posts in advance.

Recommendations to others considering the product:

Great way to plan ahead on social posting with review functionality.

What do you like best about the product?

Sprout Social makes it easy to compose and schedule social posts in bulk. The interface is easy to use and helps you track how long your posts are, and create shortened links within the platform. I like that I can see my calendar at a glance and post across all the social platforms I need at once.

What do you dislike about the product?

There is nothing I dislike about Sprout.

What problems is the product solving and how is that benefiting you?

Sprout makes it so easy to manage posting on social site - it saves me major time from having to go into each social profile - the reporting is also helpful too

What do you like best about the product?

Using Sprout to schedule our posts/tweets across all platforms and the ability to view the calendar at a glance is very helpful. We also use the analytics reporting feature quite regularly to assemble our reports. It's great to be able to look at the performance of our accounts collectively as well as individually. In addition, it's very helpful to be able to monitor all of our accounts in one place and filter out the kinds of messages you want to see.

What do you dislike about the product?

When scheduling a post, it would be helpful if there was a more comprehensive way to view the other posts scheduled on that given day. You are given an at a glance view, but if you have more than 2-3 posts scheduled, you can't view them all.

What problems is the product solving and how is that benefiting you?

We use Sprout on a daily basis to schedule our social content and monitor for comments and engagement. No ongoing issues at this time.

What do you like best about the product?

Scheduling on multiple platforms and reviewing comments

What do you dislike about the product?

I use other platforms for curating the feed and also looking up influencers/creators. I also don't like the app. I tried scheduling and using it, but its easier on the desktop.

What problems is the product solving and how is that benefiting you?

I've never had an issue with scheduling. Unlike other platforms Sprout never glitches and is a very reliable.

What do you like best about the product?

Very intuitive, love the analytics, we use many social channels and it's extremely easy to schedule all of our content

What do you dislike about the product?

i haven't noticed any downsides, i very much enjoy the tool

What problems is the product solving and how is that benefiting you?

scheduling all of our content to free up time for additional, unplanned content. We have a lot of product launches and we can categorize each one which makes it easier when we are reporting metrics to look at the specific product tag.

What do you like best about the product?

Sprout just makes it easy to do things. From scheduling posts to obtaining approvals from all parties involved, Sprout Social provides an easy to use interface with all the tools needed to get your next viral campaign to the masses. Reports are easy to create and export and the tech support is tops.

What do you dislike about the product?

Instagram does not allow for multi-image posts from Sprout Social and its interface.

What problems is the product solving and how is that benefiting you?

Staying in touch with members, an easy way to communicate and it allows our team a seamless process for meeting our social media needs.

What do you like best about the product?

Sprout allows social media managers to schedule content through multiple platforms while tracking in depth results that help grow your social presence.

What do you dislike about the product?

There is nothing that I would say is least helpful, but I would add that using a marketing automation tool such as Sprout has been known to descend said ranking content in the algorithms on FB, insta, and Twitter.

What problems is the product solving and how is that benefiting you?

I have realized it helps social media managers stay organized, track content, test content, and pin point where and how you might be losing or gaining followers/clicks.

Recommendations to others considering the product:

Use it! it us way better than hootsuite or any other tool out there.

What do you like best about the product?

Sprout Social is an excellent tool for building and publishing social media content calendars across a large number of social media profiles. For agencies dealing with franchises or multi-unit businesses, sometimes we need to publish very similar on-brand content with just certain key words that are different, such as a location phone number or city. Combined with an Excel automation we developed to auto populate these items from our internal CRM, we're able to use Sprout Social's bulk scheduling tool to schedule these posts in a way that is time efficient and error free.

When accounts get disconnected due to an Instagram verification issue or password change, Sprout Social's reconnection process is quick and seamless, keeping down time low. Having worked previously in Falcon.io, that platform often kicked hundreds of accounts off at once, for example every time one of the platforms updated its API, and required us to manually reconnect every single one, which took days and resulted in many clients missing out on promised content - not to mention sometimes content was not published and didn't notify us that there was an error. I trust Sprout Social to get the job done and keep our clients happy! The customizable social metrics reports are also great.

I also enjoy Sprout Social's online response capabilities. After recently attempting to use another platform, Social Studio, to respond to social media comments on behalf of my clients, I found Sprout Social to be much more user friendly. Sprout allows you to easily filter and respond to comments directly on paid/dark Instagram and/or Facebook ads as well as regular organic posts and Facebook recommendations, viewing entire conversation threads while moving new/unhandled comments to the top of your queue. Sprout Social recently added review monitoring/response integration with Google My Business and Tripadvisor as well, so it has become a very useful tool for us.

Sprout Social has a dedicated rep for our team who proactively reaches out whenever there are updates to the platform so she can walk us through them, and aside from that periodically talks with us to make sure we're getting the best use based on all of the platform's capacity. I have spoken with and assessed many similar platforms and found that Sprout Social is more affordable for what it offers.

What do you dislike about the product?

I wish Sprout Social integrated with Yelp reviews, but Yelp's API is open to very few (if any).
My rep at Sprout Social told me they're working on some more robust reporting for the online response/monitoring side of the platform, but she offered some solutions that are working for us right now, as we're able to track tagging well.

What problems is the product solving and how is that benefiting you?

Scalability is huge for us as an agency, and Sprout Social allows us to manage the diverse social media planning, scheduling, reporting and online response monitoring and management needs of a large number of clients in a way that is efficient, effective, and reliable. Sprout Social is continuously evolving the platform to stay at the forefront of the evolving digital landscape.

Recommendations to others considering the product:

You will likely have regrets if you choose a different platform -- no regrets with Sprout Social.

What do you like best about the product?

The ability to set up a workflow where someone can create posts and someone else can approve/edit/reject them before they are finally scheduled is invaluable. Also, the calendar view, which allows us to see what is scheduled, when it will post and where it will post to — indispensable.

What do you dislike about the product?

With the rise of Facebook groups, I would love to have the ability to manage groups from within Sprout, rather than having to go to Facebook. There's a Facebook thread where I have seen this feature requested for several years now from many users, so it's definitely something that is needed, not just for our organization.

What problems is the product solving and how is that benefiting you?

We're effectively monitoring and managing all our social media under a single umbrella. Time savings, organization and workflow approval are the top benefits we have seen.

Being able to set roles and permissions for users within Sprout — per social media page — lets us properly control who has access to post on which page.

Recommendations to others considering the product:

Make sure you set your roles up properly. It's easy to just give everyone blanket access to everything, but as your company grows, it becomes more apparent that you really should set things up on an "as needed" basis only.

What do you like best about the product?

We love being able to seamlessly post on multiple sites at once. Not only is it easy to schedule, but also to duplicate posts and change them slightly based on the audience/event. It has made us more efficient on social media, reaching more of an audience to share our mission.

What do you dislike about the product?

I wish there was a way to post on instagram stories.

What problems is the product solving and how is that benefiting you?

Our team is spending less time on social media throughout the day because we are able to schedule a full week/month's worth of posts at once. It is saving us time and allowing us to focus on other things throughout the week.

Additionally, we are better engaging with our social media following because we can do more with sprout social.

Recommendations to others considering the product:

I would highly recommend Sprout Social to anyone looking to streamline their social media efforts, save time and be more engaging with their following!