Sprout Social
Sprout SocialExternal reviews
6,045 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Straight-foward without losing depth.
What do you like best about the product?
The analytics available through Sprout give us a leg up when preparing the strategy for the following time period. There is also an intuitive nature to how Sprout works - if something *feels* like it should be in a certain area, it usually is!
What do you dislike about the product?
There are sometimes a good number of proverbial "hoops" needed to jump through to link all accounts or add people to accounts. In addition, it could be easier to create canned responses and create workflows.
What problems is the product solving and how is that benefiting you?
The biggest problem Sprout is solving for me and my team is the exact thing Sprout is designed to do - have everything in one place and make engagement a simple task that takes a fraction of the time.
helpful for multiple platforms
What do you like best about the product?
super easy to post cross channel, edit posts, work across multiple brands
What do you dislike about the product?
wish there was an option to see feed in preview
What problems is the product solving and how is that benefiting you?
Social posting made easy
Great tool for your social media
What do you like best about the product?
Sprout Social is very easy to set-up and intuitive to use. I love the reporting capabilities. Easy to track multiple accounts and schedule posts.
What do you dislike about the product?
Sprout Social is a bit expensive so it's not in everyone's budget but it's a great tool. I do wish some of the reports could be more easily customized.
What problems is the product solving and how is that benefiting you?
It helps us keep track of all our different social media accounts, lets us schedule posts ahead of time and export reporting.
Sprout Social Improving Social Media Mangement
What do you like best about the product?
Sprout Social is helping us to better manage our comments and messages. It also provides us with more detailed reporting tools to better understand what is working within our content strategy and what we can improve.
What do you dislike about the product?
I wish I could make adjustments to the posts for specific social media channels within the main edit window rather than composing posts for each channel separately. If I need to shorten a post for Twitter or remove a link on IG, I need to compose those separately, usually by copying and pasting the text. This isn't a huge deal, but my last tool Social Pilot offered this, and it was very convenient. I also wish there was an option to keep my drafts together for editing so that they stay grouped, similar to how they stay together when you schedule a post.
What problems is the product solving and how is that benefiting you?
Sprout Social is saving me time with its social inbox. Rather than having to check my messages and comments in the native apps/sites for each service, I can now keep an eye on things in one place. It also provides us with more detailed reporting to better understand what is working and what's not. It is also helping us to keep an eye on what and how our competitors post.
Sprout Social: schedule posts, monitor engagement, and run analytics for a medium-sized business.
What do you like best about the product?
Sprout Social is designed with the user in mind. It has every tool you may need and is easy to use.
What do you dislike about the product?
There are a lot of things you can use Sprout Social for. Sometimes I forget what tools are available because they are hidden in menus that I don't always access.
What problems is the product solving and how is that benefiting you?
Sprout Social solves the problem of having to monitor a bunch of social media profiles in a million different places. It benefits me because I save time and can easily compare social profiles.
Robust Platform with everything, but could not the best UX or UI design.
What do you like best about the product?
Platform combines all the tools we need plus some other valuable reporting features.
What do you dislike about the product?
The UX/UI design is not as intuitive as competitor platforms I have used in the past.
What problems is the product solving and how is that benefiting you?
Social media management and reporting.
Generally good, the support team is always on hand to assist.
What do you like best about the product?
Accessibility of the support team. Whenever I have needed any assistance, it has been relatively easy to reach out to the team for assistance.
What do you dislike about the product?
There are some features that may be hard to find or figure out once you do eventually find them. One small mistake and you've signed up for an extra $30 invoice.
I find the LinkedIn capabilities to be very limited and limiting.
I find the LinkedIn capabilities to be very limited and limiting.
What problems is the product solving and how is that benefiting you?
Social media scheduling. As an agency, posting on multiple accounts can be a bit tedious, Sprout makes it easier for the whole team.
Marketing Project Manager
What do you like best about the product?
The ease of editing and viewing posts. What I find most helpful is being able to access the calendar to view upcoming post
What do you dislike about the product?
Failure of Sprout to send updated emails that a post can be viewed or edited.
What problems is the product solving and how is that benefiting you?
Sprout Social is doing an excellent job at solving communication errors that would typically occur for being a one-stop shop. Yes it has increade
New to the platform but seems very straight forward so far
What do you like best about the product?
Scheduling content and being able to tag content.
What do you dislike about the product?
Lost a couple of draft posts which haven't saved when using the publisher tool and had to recreate again.
What problems is the product solving and how is that benefiting you?
Content management - being able to plan ahead with out content.
Sprout Social - Great tool for a small business
What do you like best about the product?
-How diverse the dashboard is
-The customer service option
-The customer service option
What do you dislike about the product?
-The platform is confusing to navigate and I feel overwhelmed by features
-I am the only one using the platform, and sometimes having to assign a mobile publisher is frustrating
-sometimes unsure of how to navigate the site - I feel it could be more intuitive
-I am the only one using the platform, and sometimes having to assign a mobile publisher is frustrating
-sometimes unsure of how to navigate the site - I feel it could be more intuitive
What problems is the product solving and how is that benefiting you?
Solving managing different social media accounts into one agregate dashboard. This is really helpful and saves a lot of time
showing 2,021 - 2,030