Sprout Social
Sprout SocialExternal reviews
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Sprout Social has it all!
What do you like best about the product?
Tagging in Sprout makes it so easy to organize content / campaigns. There are a ton of features that streamline social media marketing and make things really easy to understand.
What do you dislike about the product?
It's always unfortunate when there are glitches or bugs, but customer service is very responsive.
What problems is the product solving and how is that benefiting you?
Customer service is a big thing on social. Sprout allows us to find out when and where our clients are being brought up in conversation so we can quickly engage.
Recommendations to others considering the product:
Getting on the phone with an account rep really helps. The more demos, the better your understanding!
Sprout creates an easy life
What do you like best about the product?
The best part about Sprout is easy functionality of the systems and easy readability of the data.
What do you dislike about the product?
I just hope Sprout continues to grow and integrate as best as possible.
What problems is the product solving and how is that benefiting you?
We're solving problems like hashtag research, demographic growth, posting schedules and much more.
Great social media scheduling and monitoring tools for teams
What do you like best about the product?
Sprout is easy for both small and large teams to use. Some of my favorite features include: Instagram scheduling, the digital asset library and the ability to assign tasks.
What do you dislike about the product?
Additional licenses can be expensive for teams with small budgets
What problems is the product solving and how is that benefiting you?
We are better able to scale our resources within a small team that has limited resources.
Recommendations to others considering the product:
It has robust analytics, it's simple for users to schedule posts and resize images within it.
Dedicated long time userr
What do you like best about the product?
I love that Sprout has everything I need to run social and take care of those interested in our products.
What do you dislike about the product?
I do wish there was more flexibility in reporting.
What problems is the product solving and how is that benefiting you?
I can respond in real time and on the go through the app. While keeping tack of response time overall.
Recommendations to others considering the product:
Hands down this is the most user friendly tool that has everything you need.
Sprout is a one-stop shop
What do you like best about the product?
The ability to schedule all networks at once and see all comments/messages in one place
What do you dislike about the product?
I don't think there really are any - I would say that Instagram autoposting without authentication would be nice.
What problems is the product solving and how is that benefiting you?
Scheduling and monitoring social channels, reporting on all networks to show progress.
Recommendations to others considering the product:
If you are looking for a tool that can do a lot within a reasonable budget, this is it.
Very Good
What do you like best about the product?
The publishing and reporting features are the features we use most often.
What do you dislike about the product?
I don't use the listening feature at all nor do we use the content suggestion features.
What problems is the product solving and how is that benefiting you?
The metrics have given us much better insight into what posts are working for our clients and which aren't. That way we can continually improve their strategy.
Recommendations to others considering the product:
I believe Sprout is a must-have for social media marketing agencies because it pulls everything into one space while also keeping each client organized. For individual users, if you are really focused on social media marketing and using it to build your business, it is a great tool to keep track of how your social media accounts are performing and who is responding.
Best social analytics tracker
What do you like best about the product?
The level of detail in info you can find
What do you dislike about the product?
Sometimes slow upload of follower count.
What problems is the product solving and how is that benefiting you?
Scheduling posts for when I'm not in the office (nights, weekends, PTO). Being able to compare month to month analytics.
Easy Monitoring, On Top of Latest Activity
What do you like best about the product?
The interface of Sprout Social is clean and one of my favorite features. Navigating around is very easy, as it's a simple platform. I like the messages page, in that it refreshes with the latest posts.
What do you dislike about the product?
A recent update has made Reviews its own tab at the top of your fed. Previously, reviews were integrated into your Messages feed. Now, I have an extra step to read submitted reviews, and I am not as timely on them.
What problems is the product solving and how is that benefiting you?
As a company, Sprout Social helps us solve timely response rate. We are able to generate almost live conversations with our customers, and this is a huge benefit for us.
Recommendations to others considering the product:
If you are looking to stay on top of your pages recent activity, I highly recommend Sprout Social. We are able to communicate with our customers instantly.
Fantastic Sharing Platform
What do you like best about the product?
I love the ease and convenience of Sprout Social, as well as the excellent support they provide to get you up and running. Exceptional experience, done the way I'd want it to be done, and even more so.
What do you dislike about the product?
I get a good bit lost at times feeling like I do not maximize all that it has to offer. The intro help was wonderful, but it was so much in such a short amount of time, and I didn't even have a lot of time or space to think about it all at that time. I could really use more setup support ongoing ......
What problems is the product solving and how is that benefiting you?
Figuring out demographics of who is following and engaging with what is a huge benefit. Problems? Only when Instagram, LinkedIn, or Facebook require me to reauthenticate. Also, sometimes I do still get lost in the reports .....
Recommendations to others considering the product:
Try it! The customer support is impeccable and will help every step of the way. It's worth the try and learning it.
Wonderful
What do you like best about the product?
Huge help in social media management. Great to be able to set and post instagram without having to manually do it.
What do you dislike about the product?
There is nothing I can say I directly dislike.
What problems is the product solving and how is that benefiting you?
It makes it easier to schedule my social media marketing further out. I have realized this makes it easier for me to schedule for weeks rather than just days.
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