Sprout Social
Sprout SocialExternal reviews
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Easy to spread your work
What do you like best about the product?
If i have a picture , you post it on 1 place and goes everywhere
What do you dislike about the product?
Nothing, but i will like google my business be integrated on it
What problems is the product solving and how is that benefiting you?
Time consuming posting on every single platform
Recommendations to others considering the product:
Go for it is worthy
Great all-in-one social media management platform
What do you like best about the product?
Sprout is your one-stop-shot for all things social media management and implementation. It's really user-friendly and the support team is fantastic if you do have any questions or issues. I have been using this platform since 2015, and I notice that Sprout has been coming out with new features that keep them fresh and relevant. They know their customers, and they want to help. The mobile app has gotten a lot better since it first came out, and it also is very easy to use on the go. I would highly recommend Sprout to anyone looking to build out their set-it-and-forget-it social medial campaigns.
What do you dislike about the product?
The mobile app used to be a little cumbersome, especially when editing photos or being able to click the verticals you would like to post on, but I believe all the kinks have been worked out. I have also noticed that some messages via Facebook do not come through to Sprout Social, and I am not sure why. I would love for Sprout to look into this. I am also still getting used to the recently new calendar interface, but it's growing on me.
What problems is the product solving and how is that benefiting you?
I am able to use one platform to manage and post to social media campaigns. This is really helpful, as I am the only marketing personnel in my company with limited time. I've realized that Sprout also adds value by allowing you to follow certain companies or hashtags. You can customize your dashboard to track exactly what you need.
#1 tool to manage social media properties.
What do you like best about the product?
The ability to easily submit Instagram video posts directly from the dashboard without having to login via mobile device is my very favorite feature.
I also love that when I post to Instagram that it gives me the ability to post my hashtags as the first post. This makes my posts look much cleaner and I don't have to worry about posting them separately super fast after the initial post.
The ability to create a task and assign it to a team member and flag it as sales, support etc makes life much easier when dealing with a large social media volume without letting support or sales issue slip through your fingers.
The overall design makes it super easy to plan and schedule posts.
The ability to show the history of engagements that you make with a user makes customer service much easier than other tools.
I really like the ability to easily find content to share based on keywords and RSS feeds.
As you build a post, Sprout Social will alert you if you are missing anything.
While you are building posts it shows exactly what your posts will look on each social media property.
I also love that when I post to Instagram that it gives me the ability to post my hashtags as the first post. This makes my posts look much cleaner and I don't have to worry about posting them separately super fast after the initial post.
The ability to create a task and assign it to a team member and flag it as sales, support etc makes life much easier when dealing with a large social media volume without letting support or sales issue slip through your fingers.
The overall design makes it super easy to plan and schedule posts.
The ability to show the history of engagements that you make with a user makes customer service much easier than other tools.
I really like the ability to easily find content to share based on keywords and RSS feeds.
As you build a post, Sprout Social will alert you if you are missing anything.
While you are building posts it shows exactly what your posts will look on each social media property.
What do you dislike about the product?
Sprout Social includes a lot of features. I do wish that there was a post designer though. That would make it a complete tool where no other tool would be needed for social media. I have had issues connecting to business Instagram accounts if I disconnect one business profile and then add a new one.
What problems is the product solving and how is that benefiting you?
With Sprout Social I can easily find accounts to engage with to generate sales. I utilize Sprout Social to manage all of my social media properties. The reports within Sprout Social are fantastic!
Recommendations to others considering the product:
I have tried pretty much every other tool available to manage social media. Make sure to use the trial and explore all of the features. There are features such as listening and RSS feeds that can help you save a lot of time each day.
It's the best solution I've found
What do you like best about the product?
I'm not sure how our team would manage our social media accounts without Sprout Social. Scheduling and targeting are dead easy, and the draft feature allows us to review work before it goes live.
What do you dislike about the product?
I have found that carousel posts are easier to do right in Facebook, and Instagram makes it nearly impossible to repost content - but those are limitations of the platforms. I haven't found a better system.
What problems is the product solving and how is that benefiting you?
We have remote staff in varying time zones, and it's very helpful to have everything in one spot.
Extremely user friendly and efficient!
What do you like best about the product?
The platform makes it easy to monitor, respond, and engage with all of your social platforms. I also like how you can tag posts for extremely helpful reporting features. Additionally, the "approval" feature for drafted posts allows for streamlines workflows.
What do you dislike about the product?
I wish, when submitting a post as a draft to multiple channels, I could go in and edit/post the post from a single message, instead of having to do it by each channel separately.
What problems is the product solving and how is that benefiting you?
We have increased our presence and engagement on Twitter, LinkedIn, and Facebook. We have been able to engage with our audience more and notice what posts warrant the most engagement.
Recommendations to others considering the product:
Implement a workflow process from draftee, to reviewer, to a user who monitors/reports on stats.
Sprout Loyal
What do you like best about the product?
Aside from the overall ease of page management, I absolutely LOVE the Sprout Blog! Sprout makes it fun & easy to keep up with industry trends. I'm also absolutely obsessed with the analytics side of things! As a social media manager, it's not always easy to get people to understand the importance of what we do on a daily basis. Having a clean and concise, yet informative report to show REALLY helps the education process!
What do you dislike about the product?
I'd love to see a Facebook or Instagram keyword management option in the near future. Currently, there is only keyword monitoring for Twitter.
What problems is the product solving and how is that benefiting you?
Message tagging is a HUGE help to pinpoint areas of excellence and areas that could use improvement within my organization.
Recommendations to others considering the product:
You simply can't go wrong with this platform.
Excellent Tool To Scale Your Social
What do you like best about the product?
We were able to effectively scale our social media efforts all while controlling our brand and message.
What do you dislike about the product?
Minimal service issues from time to time.
What problems is the product solving and how is that benefiting you?
We are able to monitor and report on a large amount of social accounts and profiles.
Recommendations to others considering the product:
Sprout is a powerful enterprise-level social management platform providing the ability to manage a large number of accounts and profiles, approval workflows, and the ability to report on all aggregate activity.
Excellent, all-in-one, social media management software!
What do you like best about the product?
As someone who manages multiple channels across multiple different platforms, I especially appreciate the messages inbox. It's very easy to scroll through incoming messages and assign them to different team members in chronological order.
What do you dislike about the product?
It would be great if the listening tool included more sources from across the web including blogs, reddit, etc.
What problems is the product solving and how is that benefiting you?
We have a team of approximately 10 people all working together on social media, so it would be chaos without Sprout.
Easy to use, great posting platform
What do you like best about the product?
To have all of your social media accounts into one place to post and schedule post is convenient. The analytics offer a deeper dive than other platforms as well.
What do you dislike about the product?
Nothing now that Instagram posting was added. Does everything I'm looking for in a posting and social media monitoring platform.
What problems is the product solving and how is that benefiting you?
We're seeing more connected traffic and engagement thanks to Sprout Social. That allows us to pinpoint what our audience is focusing on and deliver them with more relevant content.
Social Media Manager Using Sprout Social
What do you like best about the product?
Sprout Social is a great tool for scheduling content, community management, social media reporting, and more.
What do you dislike about the product?
I dislike not being able to post content directly from Sprout Social onto Youtube and having Youtube analytics.
What problems is the product solving and how is that benefiting you?
Sprout Social meets all my needs as a social media manager. The benefits of being able to share monthly reports with my team and have a calendar view of everything that's in the pipeline helps me stay organized and on track.
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