Sprout Social
Sprout SocialExternal reviews
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Sprout Social FTW
What do you like best about the product?
Honestly, everything. How user-friendly and organized the platform is; how responsive the customer care team is; our account rep Alli Shefelbine.
What do you dislike about the product?
One thing I can think of is having to schedule both of our Twitter accounts separately - we have a US account and a Canadian account. Example: when we go to schedule a tweet that we want to post on both our US and Canadian account, we cannot select both Twitter accounts at the same time. We have to select the US account, input the post details and schedule the post. Then, log into our Canadian account and do the same.
That's really the only thing I can think of at this time!
That's really the only thing I can think of at this time!
What problems is the product solving and how is that benefiting you?
Being much more organized; being able to schedule posts on most, if not all, of our social platforms; being able to view and resolve many more messages, mentions and tags that we wouldn't normally be able to find; Sprout Social helps with keeping our customer service on point because we can quickly locate an issue and resolve it.
Sprout Social Review
What do you like best about the product?
Social Media scheduling options, as well as the analytic reports.
What do you dislike about the product?
Sometimes when I schedule things for Facebook there is a lag from the time I scheduled it until the time it actually posts. A few times I have posted on Facebook directly thinking there was an issue with Sprout Social and then it appears after and now I have two of the same posts.
What problems is the product solving and how is that benefiting you?
The analytical reports are extremely helpful for us. We can go as generic as Turf Valley's life span since we joined Sprout Social, or as specific as the last month and what posts are performing best / current audience demographics.
Recommendations to others considering the product:
I think Sprout Social is a great platform if you're looking for something to assist with your social media management. When I came on board, we had no platform in place and I found Sprout Social to be the best one to assist me with both scheduling and analyzing our progress / what we could change.
Such a versatile platform!
What do you like best about the product?
I have recommended Sprout Social to my clients for the last few years, as it's robust, user-friendly and easy to manage. Once you have a certain volume of social channels to manage, Sprout Social is really the best way to stay on top of everything that's happening, with deep and customizable reporting.
What do you dislike about the product?
Not sure there's anything I dislike. It's not the cheapest option, but you get what you pay for.
What problems is the product solving and how is that benefiting you?
The best value I see in Sprout Social are in two areas - the ability to easily stay on top of all of your content, past and future and the versatile analytics. The reporting is easy to manage and understand. Great for when you're putting together numbers to show ROI for your efforts.
Recommendations to others considering the product:
At least give the 7 day trial a chance, to see if it suits you. It's a great way to take a test drive and experience it for yourself.
One of the best social media monitoring tools available today.
What do you like best about the product?
It has a very clean interface. Everything is well organized and I've never had a problem with reporting, connections, etc.
What do you dislike about the product?
I feel that it's a little expensive compared to other services out there.
What problems is the product solving and how is that benefiting you?
Sprout Social excels at social media analytics and management. We also love the hashtag monitoring as it keeps us on top of our clients' competition.
Recommendations to others considering the product:
It's one of the better SM management tools out there.
Wonderful organizational tool
What do you like best about the product?
I love planning posts in advance so if last minute changes need to be made, the bulk of the post is ready to go. I can see what is happening each day and it helps me know what I am going to be focusing on.
What do you dislike about the product?
There is nothing I can think of at this time
What problems is the product solving and how is that benefiting you?
I can organize posts better than just making a chart in Excel or Google.
Sprout social review
What do you like best about the product?
I like that I can easily link all of our accounts. On other platforms there are sometimes limits.
What do you dislike about the product?
I think the reports could be easier to set up. It’s a little overwhelming at times.
What problems is the product solving and how is that benefiting you?
We benefit best with scheduling social media post.
Sprout Social - A Comprehensive But Streamlined Social Solution
What do you like best about the product?
Sprout Social is easily the most comprehensive but also streamlined and easy to use social solution I've ever found. I've used multiple social management programs, but none of them have the features Sprout does while still being user friendly.
What do you dislike about the product?
The private messages feature could definitely use some work. It's somewhat confusing to have everything listed together, and while you can reply to conversations individually, it's still not that easy to use. I typically reply to messages through the native platform interfaces and do everything else through Sprout.
What problems is the product solving and how is that benefiting you?
As a digital marketing associate responsible for social copywriting, scheduling, and monitoring, Sprout Social has been really helpful. The calendar view helps me see what I have scheduled for each day, and the homepage analytics views help me get a quick, at a glance look at how our social is doing on a regular basis.
In addition, the hashtag monitoring feature helps with tracking buzz about specific initiatives or events.
In addition, the hashtag monitoring feature helps with tracking buzz about specific initiatives or events.
Recommendations to others considering the product:
Sprout Social is so worth it! I've convinced other friends and former colleagues to switch to Sprout Social for their businesses and organizations. I honestly couldn't imagine working on social media without Sprout.
Review of Sprout
What do you like best about the product?
all the information about my channels, I can post from all my channels through one system
What do you dislike about the product?
issues from time to time with posting and connection to profiles, cannot post videos
What problems is the product solving and how is that benefiting you?
time efficiency
Recommendations to others considering the product:
it is a great resource especially for a business
Sprout Social is a great platform that is continuously improving
What do you like best about the product?
The easy to use scheduling tools and reporting
What do you dislike about the product?
Draft posts not instantly appear on cal
What problems is the product solving and how is that benefiting you?
Remembering holidays with the new "note" feature on the publishing tab.
Quick Glance Into My Daily Workload
What do you like best about the product?
I like to be able to see all my accounts in one screen and see which is getting more traffic and engagements and what the differences are on each platform.
What do you dislike about the product?
The Instagram crashes and disconnects that occur quite frequently and even when things are corrected they seem to revert back to the same old situation.
What problems is the product solving and how is that benefiting you?
Competition and how they use their social media and how I can improve mine.
Recommendations to others considering the product:
Takes a couple of hours to learn all the features and to get used to using for your own purpose. There's excellent youtube videos available as well if needed.
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