Sprout Social
Sprout SocialExternal reviews
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The tool has been mostly intuitive and the CS teams have been very helpful.
What do you like best about the product?
The scheduling tool and the tagging feature
What do you dislike about the product?
Depth in social listening can be better. Paid media options as well.
What problems is the product solving and how is that benefiting you?
It is helping me schedule and automate a lot of my responsibilities. This allows me to work better and frees up my weekends.
Easy to Use for Sprout Social Newbie
What do you like best about the product?
Creating new content to post is super simple. I also like the ability to easily see what's getting the most engagement. The dashboard provides a quick view of the most relevant information.
What do you dislike about the product?
I find it hard to locate general posting history to clone content. I like Sprout Social's accessibility features, but I wish there were prompts for recommended edits. For example, I wanted to add alt text, but had to search support to learn how. I also wish the preview was more accurate.
What problems is the product solving and how is that benefiting you?
Sprout Social gives us an aggregate view across all social channels. The platform is also great for our third-party vendor who manages our social calendar. Without it, they'd have to gain access to each individual channel.
Great Tool
What do you like best about the product?
Sprout Social is very user-friendly and customer service is always available to help and hands-on.
What do you dislike about the product?
Lately, there have been some issues with Instagram dropped posts which do cause a bit of a delay as we have to re-post manually.
What problems is the product solving and how is that benefiting you?
Helping us schedule and organize client accounts, posts, as well as reporting.
Effective - easy to use and reporting is excellent.
What do you like best about the product?
Abilty to manage multiple channels and streams while tracking results.
What do you dislike about the product?
I wish LinkedIn would allow us to tag in the platform.
What problems is the product solving and how is that benefiting you?
Efficiency - fewer people to manage multiple streams and platforms. consolidates effort and one person can do the work of many.
Just started, so far...Great Experience
What do you like best about the product?
The ability to schedule Reels to IG has been great! I also really love the detailed reporting, it has been great to take a deep dive into the analytics of each platform as well as see the
What do you dislike about the product?
The inability to add thumbnail photos to Linked In videos. Would love to have the ability to schedule Facebook Reels!
What problems is the product solving and how is that benefiting you?
We are able to have an in-depth view of reporting for each channel and it is also greatly helping us manage and track a large number of messages and comments we receive on our accounts.
Sprout and Higher Education
What do you like best about the product?
The analytics suite is easy to use and very intuitive. I like being able to see how our competitors are performing and leveraging social.
What do you dislike about the product?
The full version is a bit pricey for our institution. If there was an a la carte option or a pay when we need a certain feature, that would be helpful.
What problems is the product solving and how is that benefiting you?
Sprout is making it easier to see our trends, without me needing to go to native platforms and wade through weeks of data.
very easy to manage and the informational zoom tutorials are very helpful
What do you like best about the product?
analytics and social media posting all in one
What do you dislike about the product?
there's so much to learn! its a lot all at once
What problems is the product solving and how is that benefiting you?
it's nice to be able to use it to post on social media and also benefit from its analytics of it (optimal posting times etc.)
My Review
What do you like best about the product?
I love the simplicity of reporting when it comes time to share analytics with my team and my clients. The fact that I can simply share a link to the exact data I want my team to see is brilliant. No more feeling like they can't do their own deep dive to go beyond what I'm sharing with them.
What do you dislike about the product?
I wish that there was an in-house way to add captions to videos without having to create and upload a separate SRT file. It makes my life more complicated and makes uploading video content that's accessible to the disabled community more challenging.
What problems is the product solving and how is that benefiting you?
Sprout Social is solving the problem of being able to post to multiple social media platforms without logging out and logging in over and over again. It allows me to reduce the number of people that have access to the passwords of the accounts I manage, which protects my clients.
Sprout makes social media easier for learning professionals.
What do you like best about the product?
It is so easy to schedule in Sprout. We can see everything that has gone out across all of our channels which keeps our whole team on board.
What do you dislike about the product?
I don't like that some posts require posting natively because the two platforms don't integrate together nicely.
What problems is the product solving and how is that benefiting you?
Sprout is allowing us to schedule content ahead and not have to be on each app every time we want to post something.
Sprout Social is category king and a great asset for SM engagement management and planning.
What do you like best about the product?
Groups Management and Scheduling are the best
What do you dislike about the product?
Complications and limitations with FB API
What problems is the product solving and how is that benefiting you?
We manage very large Facebook groups, and sometimes keeping up with all of our social media outlets can become difficult. Sprout Social has helped us reign the noise from all of the users we manage and be more efficient with a smaller team.
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