Sprout Social
Sprout SocialExternal reviews
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Simplifies my work!
What do you like best about the product?
Sprout is an amazing social media tool, especially for agencies where more than one person takes care of things. You can keep track of everything, including keeping an eye on all the staff's stats. My fave is the reporting - this changed my life .
What do you dislike about the product?
I dislike that there is not an option for full customer support. (You have to get an add-on which isn't really that easy) Also, I dislike that Instagram pm doesn't work on Sprout. Instagram is where the younger generation are spending their time so I think it should be a priority.
What problems is the product solving and how is that benefiting you?
I am giving my clients / brands great customer support on social media, and the reporting has made a huge difference especially the competitors reporting, in how we do things.
Recommendations to others considering the product:
Please consider adding Instagram private messages - we can litterally monitor everything except that on Sprout, and we'd like to include that in our data using that tagging option too.
You can combine multiple social networks in one application.
What do you like best about the product?
With this application I stay active on all my social networks, I can make comments and publish it at the same time on different social networks, this helps me save time to share more with my family, allows me to interact at the same time on facebook, linkedin , twitter, google, and so instead of opening each application separately, with social sprout I access all of them from the same place.
What do you dislike about the product?
Facebook, linkedin, instagram, twiter, are the applications that I can have active with a single click, when I log in to social sprout, I can see the comments you have in my publications on all these social networks and answer them all from the same site, I could not say something that I do not like, because until now it has worked very well for me.
What problems is the product solving and how is that benefiting you?
Weekly send a report to the mail where you can view the history of activities performed in each application, and stay up to date with everything, has helped me save time in my day to day.
a tool with many functions.
What do you like best about the product?
It is a very easy way to interact in all my social networks, it is great to be able to make a comment and post it on Facebook, instagram, twiter at the same moment and see the comments of all of them in the same application.
What do you dislike about the product?
I'm very pleased, nothing negative to reference, so far I've done very well with the application, it helps me save time, to stay active on all my social networks, I can make a publication and make it public on all my networks at the same time and see all your comments in one place, without having to open so many pages, all in one place, social sprout.
What problems is the product solving and how is that benefiting you?
It helps me to be active in all my networks with a single application, it's very good.
Benefits Of Sprout
What do you like best about the product?
I love the ability to combine multiple social networks into one program to be able to connect with customers on multiple platforms.
What do you dislike about the product?
So far I have not come across anything I do not like it is very user friendly.
What problems is the product solving and how is that benefiting you?
It’s allowing us to be able to reply to all of the comments on all of our social media is one place rather than having to login and out of multiple accounts.
Happy customer for more than 8 years
What do you like best about the product?
Sprout Social can scale and grow with your organization. I've recommended Sprout to clients of mine when I've run my own agency and currently use it in-house for our marketing team. It's easy to use and I especially like the reporting and the ability to assign tasks.
What do you dislike about the product?
It's a great tool and solves my needs. I have nothing to add here.
What problems is the product solving and how is that benefiting you?
I've used Sprout Social for many years and across different organizations. Currently, the solution works incredibly well for our team of 4 distributed users. I've also used Sprout when I've managed a social media team of more than 40. There are other tools out there, but for the price and features, I recommend reviewing Sprout Social.
Great tool for Social Accounts
What do you like best about the product?
SproutSocial permits me to publish on various platforms using the Queue button. This is wise software application and understands when to publish the contents and the more active your fans are the much better the algorithm. The item offers you with limitless developments.
What do you dislike about the product?
I want I might leave some posts in the day-to-day line. To be more accurate, I can barely sit up upcoming posts. However on the other hand, this function is extremely useful and reliable for keeping an eye on my posts.
What problems is the product solving and how is that benefiting you?
Posting to social media on a roll. I am able to due thiss very easily
Sprout Saves So Much Time
What do you like best about the product?
I balance a large portfolio of clients, and scheduling social media posts is a large part of what I do everyday. The Sprout Social interface is simple, easy-to-use, and I can easily switch between clients. We've used other programs in the past and have experienced a lot of issues. In the past 3 months we haven't experienced a single issue with Sprout!
What do you dislike about the product?
I frequently post articles and reports to personal LinkedIn pages, and I unfortunately can't get reports on these pages from Sprout. Fingers crossed that this is coming soon!
What problems is the product solving and how is that benefiting you?
We needed a publishing platform that consistently worked (check!) and generates clear, easy-to-understand reports (check!) Our team has saved some time and elbow grease as well :)
Recommendations to others considering the product:
I would highly recommend Sprout.
Managing Social Accounts Efficiently with Sprout Social
What do you like best about the product?
The convenience of managing different social media accounts in one platform. Analytics/reports for the different social media accounts are also readily available.
What do you dislike about the product?
Having to manually tag accounts/people on Facebook because that cannot be managed through Sprout Social.
What problems is the product solving and how is that benefiting you?
Being able to schedule posts for different social platforms is extremely useful.
Recommendations to others considering the product:
Definitely recommend it for ease of managing different social accounts, especially for a big corporation!
Love Sprout!
What do you like best about the product?
Sprout is easy to use, continues to evolve and provide new tools, and has great features for tracking metrics, engagement and scheduling content.
What do you dislike about the product?
You have to go into channels like Twitter and Instagram to find and follow other people/businesses but that's ok.
What problems is the product solving and how is that benefiting you?
It's easier to see all of the engagement in one place and respond. Scheduling content for a lot of clients is very easy with no slowing down or glitches.
Works really well, but would love to see more development
What do you like best about the product?
User friendly, easy to find reporting features
What do you dislike about the product?
Posting quality isn't always amazing, and facebook tagging has disappeared
What problems is the product solving and how is that benefiting you?
Ability to schedule and post all from one platform
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