Sprout Social
Sprout SocialExternal reviews
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A quick, responsive, asset.
What do you like best about the product?
Snappy interface, easy to understand icons.
What do you dislike about the product?
I have come across an "Instagram like" bug while using Sprout. But a quick refresh usually fixes the issue.
What problems is the product solving and how is that benefiting you?
I am able to maintain all my feeds with such speed and clarity, it allows for me to have more time engaging with users.
Deep Analytics, Simple Interface
What do you like best about the product?
I really appreciate the level of depth to the social analytics, while also still being incredibly user-friendly. After just minutes of browsing through our Sprout account I was quickly up to speed on all of the functionality the platform has to offer and felt completely confident that I could get the most out of Sprout's tools.
What do you dislike about the product?
My only dislike for Sprout so far is that some specific platforms are not great with historical data. In our case, we've found that both YouTube and TikTok data from prior to using Sprout is quite incomplete.
What problems is the product solving and how is that benefiting you?
Sprout is allowing us to dive deeper into our social analytics and giving us a better understanding of what is and isn't working on each of our social platforms. I have also found the ViralPost optimal send times to be incredibly helpful and have already started to see a slight boost in engagement by using these recommended post times.
All in one place
What do you like best about the product?
Having the calander feature to easy see my plan for the coming weeks
What do you dislike about the product?
Instagram business account never connects
What problems is the product solving and how is that benefiting you?
How efficient our social plan is
Social sprout has intuitive interface
What do you like best about the product?
Intuitive user interface which is very user friendly to use. Any new user can easily adapt to the software. Wide reporting options also good automation capability that makes life easy for us.
What do you dislike about the product?
Of course the pricing is worry especially when you add more seats. There are some good advanced options but they are only available in expensive subscriptions...
What problems is the product solving and how is that benefiting you?
Sprout Social excels as a social media software adjunct that helps teams get more done, with more impact. For businesses at the cutting edge of social media strategy, with a budget to match, Sprout Social makes for an ideal strategic partner.
Compose and schedule posts with ease.
What do you like best about the product?
Sprout makes it easy to compose your company's social media posts, and the setup makes it easy to organize the different platforms. I especially love how it offers optimal times to post for each platform.
What do you dislike about the product?
The only thing I don't like about Sprout is that there is a 30 minute window for a supervisor to approve posts. Sometimes I would rather submit my posts for approval ahead of time.
What problems is the product solving and how is that benefiting you?
It's helping me organize my social media posts and giving me confidence that I've taken care of all of them, and that I've produced quality social media posts for my company.
User-friendly interface + easy to pull data
What do you like best about the product?
It's a very user-friendly interface. Super easy to navigate and find what you need. Pulling data reports is a breeze. The smart inbox, publishing section, and tag performance sections are very helpful.
What do you dislike about the product?
The least helpful part of Sprout Social is mainly the fact that we can't see TikTok videos and Instagram stories that we are tagged in. We can't also log any UGC Instagram stories that we repost on our story. Wishing for a more robust influencer management section too. The brand sentiment bot doesn't always sort the sentiment of the message correctly.
What problems is the product solving and how is that benefiting you?
Social media marketing metrics and content planning, competitor analysis, trend watching, brand health, and community management. It helps me have one place to find everything I need in my day to day tasks.
Sprout Social is easy to navigate, providing a modern fresh feel to Social Media metrics.
What do you like best about the product?
Sprout Social reports are most helpful. I enjoy reading the performance overview and demographics which provide insight into audience engagement. I think the key feature of the reports is the reporting period in which, marketers can analyze data at any given time.
Additionally, the Competitor Insights Report is a great tool to use if you want to track and analyze your competitor's posts and engagement.
Additionally, the Competitor Insights Report is a great tool to use if you want to track and analyze your competitor's posts and engagement.
What do you dislike about the product?
I dislike that there is a lack of demographics available for Twitter. Initially, when ISP transitioned from Hootsuite to Sprout Social, the demographics were one of the key features ISP loved. Now the feature has been taken away and users are unable to analyze their company's current audience and possibly have to invest in the Listening feature to do so.
What problems is the product solving and how is that benefiting you?
Sprout Social has provided ISP with the ability to further engage with its community and learn its strengths in weaknesses by measuring performance for weekly and quarterly reports.
Recommendations to others considering the product:
Ensure that this software company aligns with the goals of your company.
Solid Software Solution
What do you like best about the product?
An easy way to see organic posts across all different platforms.
What do you dislike about the product?
Platform UI can be a bit clunky and confusing, at times.
What problems is the product solving and how is that benefiting you?
Saves time, as I would have to individually visit multiple platforms to gather the information that Sprout can populate at once.
Highly Recommend Over Buffer
What do you like best about the product?
I like the intuitive navigation and visual layout and the ability to view a post as it appears online and share months worth of content with clients or editors.
What do you dislike about the product?
I don't like that once you've published, you cannot edit the post within Sprout Social itself, only Facebook/IG. Buffer does allow that option to edit a published post on Buffer itself.
What problems is the product solving and how is that benefiting you?
It's solving the problem of managing multiple social media channels for multiple companies all in one platform that I can easily access and preview and edit. It's benefiting me by helping me plan content in advance--months ahead of time.
Recommendations to others considering the product:
I prefer it to Buffer for navigation, visual layout, clarity, and general options.
Social media management simplified
What do you like best about the product?
The in-depth reports by platform and by post performance provide really good insights into the success or failure of a social media profile. The data offers good insights that help make adjustments in almost real time.
What do you dislike about the product?
I've encountered this recently. When a post can't post because of some kind of error, I haven't been able to find out why and how I could re-try posting the post.
What problems is the product solving and how is that benefiting you?
One of the best assets Sprout Social provides is the ability to show optimal posting times. While it's not an exact science, it does offer assistance to give you a general idea of when your posts tend to have the most success.
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