Sprout Social
Sprout SocialExternal reviews
6,025 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Easy to use
What do you like best about the product?
I like how you have the ability to see your posts in a weekly setting or in a monthly setting.
What do you dislike about the product?
I highly, highly, dislike how you can't have to users logged in at the same time.
What problems is the product solving and how is that benefiting you?
We're solving not having to post things on our social media platforms manually.
Recommendations to others considering the product:
Please make it possible for multiple users to be logged on at the same time especially when they are monitoring multiple accounts and we need multiple users.
Sprout Social is a great social media publishing tool
What do you like best about the product?
I’m able to schedule content across multiple platforms at once
What do you dislike about the product?
It can be confusing to navigate through Sprout
What problems is the product solving and how is that benefiting you?
It cuts down time on scheduling content for the multiple clients I have. It makes it easier to keep track of the content I schedule and if it went out.
Love it!
What do you like best about the product?
I spend most of my day using Sprout Social to manage our social media channels along with checking in with our support staff to assist with incoming messages from customers.
What do you dislike about the product?
I wish we could upload GIFs onto Facebook
What problems is the product solving and how is that benefiting you?
Managing social media platforms, pulling analytics and customer support assistance.
Best social media management tool I've ever used
What do you like best about the product?
Sprout is incredibly user-friendly and their customer service is amazing. I have never been disappointed, it has always been easy to make inquiries and learn how to use new features. I especially love their report features.
What do you dislike about the product?
My dashboard of received messages doesn't clear quite often, even after I have checked off the messages. However, any time I have used Live Chat to fix this problem, it is solved in minutes.
What problems is the product solving and how is that benefiting you?
With a small marketing team of only 3 people, Sprout's easy scheduling made a huge difference in terms of time-saving.
The report system is so succinct and has allowed us to track and analyze month-to-month and adjust our strategies accordingly.
It's great to be able to track key words, especially when people mention our company but don't tag us.
The report system is so succinct and has allowed us to track and analyze month-to-month and adjust our strategies accordingly.
It's great to be able to track key words, especially when people mention our company but don't tag us.
Recommendations to others considering the product:
You won't be disappointed, and you won't want to leave!
Simple, Solid, Always Improving
What do you like best about the product?
The user interface is what drew me to Sprout Social, the analytics/reporting, and constant improvements are what keep me there.
What do you dislike about the product?
A little bit pricey compared to others, but not enough to drive me away.
What problems is the product solving and how is that benefiting you?
Social media scheduling, listening and reporting on a simple to understand and easy to look at dashboard.
I love using Sprout Social to manage my Client's social accounts
What do you like best about the product?
I love the analytics provided, the ease of scheduling, and being able to complete tasks.
What do you dislike about the product?
I dislike the new calendar layout to see published posts.
What problems is the product solving and how is that benefiting you?
I'm able to layout and schedule all of my content along with providing customer service to our audience
Sprout Social Is Easy and Powerful
What do you like best about the product?
I like that you can set up several different accounts and seamlessly work in each.
What do you dislike about the product?
Price is too high. You have to continually upgrade if you have new clients.
What problems is the product solving and how is that benefiting you?
I was able to provide social marketing to many clients. The benefit was efficiency.
Great social aggregator!
What do you like best about the product?
Love the ability to schedule campaigns across platforms on one interface.
What do you dislike about the product?
Very glad Instagram is now integrated in the system. Wish the system provided the ability to track/message new friends on Facebook and LinkedIn as it does with Twitter.
What problems is the product solving and how is that benefiting you?
We're able to schedule across platforms and maintain consistency with our messaging on social. We're also utilizing analytics to help grow our brand.
Great experience using Sprout
What do you like best about the product?
I love having the ability to build out posts ahead of time.
What do you dislike about the product?
The only issue I’ve had with Sprout is the fact that I’m not able to post to Instagram through it.
What problems is the product solving and how is that benefiting you?
The problems I am solving with sprout are being able to be far more consistent on social media and communicating with our audience. Sprout keeps it simple and organized for me.
Sprout Social Review
What do you like best about the product?
Sprout makes it easy to schedule posts, engage in social listening, respond to comments, review comments, and analyze data all in one place.
What do you dislike about the product?
It sometimes seemed the program glitched and randomly wouldn't send posts you had scheduled without warning. It wasn't ideally compatible with Facebook business either.
What problems is the product solving and how is that benefiting you?
Sprout Social is a great place to keep all your social accounts in one place. I like being able to open fewer tabs and find information in fewer places because of Sprout.
showing 2,121 - 2,130