Sprout Social
Sprout SocialExternal reviews
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Great Features, Very Intuitive
What do you like best about the product?
Sprout Social makes scheduling and monitoring posts easy. The interface is intuitive and aesthetically pleasing.
What do you dislike about the product?
Drafts are not particularly useful for our organization.
What problems is the product solving and how is that benefiting you?
The review process is streamlined with Sprout Social and the more intuitive interface results in more efficient creation and scheduling of posts.
Sprout Social - Reporting Capabilities
What do you like best about the product?
Our agency loves the visual nature of the Sprout program, especially the reporting section. Its charts, graphs and organization make sharing insights very easy.
What do you dislike about the product?
We would like to see Sprout have expanded capabilities when it comes to in-depth audience reporting beyond the demo and geo info.
What problems is the product solving and how is that benefiting you?
With Sprout, we are improving our social presence for clients by continually measuring performance and diving into the data it provides. It has also helped in research for new business pitches.
5+ years of Sprout Social, and I've yet to find something better ... big or small business!
What do you like best about the product?
Sprout Social is a clean, easy to use, streamlined tool. I've used bulkier products ... products over-priced because of needless and distracting options. Besides the price, it's the tidiness and focus of Sprout Social that I love!
What do you dislike about the product?
I love the constant updates to Sprout Social, but many of these updates tend to appear without warning. So the UX sometimes changes, and because I haven't been made aware, it can be a little jarring ... though I always appreciate the add-ons and updates.
What problems is the product solving and how is that benefiting you?
I work for a mid-sized private university, and we use Sprout Social to put three different departments--the main brand, alumni, and outreach--under a single, uniform tool. This makes it easier to manage multiple accounts, different audiences, and various brand voices.
Recommendations to others considering the product:
For others looking at Sprout Social, I'd recommend comparing similarly priced products, but if you're looking for a powerful and lean tool, there's no reason to look at/compare a high-priced, option-heavy product. Stick to apples-to-apples comparisons, and don't waste your time with more expensive/bulky tools.
Self-Intuitive and Useful tool for Scheduling
What do you like best about the product?
The calendars that let you visually see where and when content is going on - very helpful for those managing dozens of social media accounts.
What do you dislike about the product?
That Facebook links/events can't be shared within scheduled Facebook posts.
What problems is the product solving and how is that benefiting you?
No problems, just needed the ability to have all my scheduled posts in one place so I could see what was going on. Also the ability to cross-post one post to many different accounts as once. The latter have been invaluable, as going to each individual FB page and posting independently was not efficient.
Recommendations to others considering the product:
Use it. Reasonably priced and easy to use.
Great all in one tool for scheduling, reports, and community management.
What do you like best about the product?
I used to only use sprout for scheduling post, but I've recently discovered how much easier it is to manage comments on Facebook and Twitter in Sprout than on the native platforms. Bonus!
What do you dislike about the product?
As with anything, Facebook has its own API on some features, so not everything is going to work from Facebook.
What problems is the product solving and how is that benefiting you?
I can easily sit down and schedule a month's worth of posts in the course of one afternoon and not have to worry about it again until the next month.
Recommendations to others considering the product:
Figure out what your needs are, not what companies are trying to sell you. Buy what works for you.
Sprout Social Offers Superior Service and Product
What do you like best about the product?
Ease of use is the number one reason I love Sprout Social. The reporting tools are very impressive to our clients.
What do you dislike about the product?
Finding my way around profiles on Sprout Social is sometimes a challenge. The thing I dislike most is that Facebook shows that "Sprout Social" posted. Not sure that is controlled by Sprout Social or FB.
What problems is the product solving and how is that benefiting you?
Scheduling posts for multiple clients is fast and easy.
Recommendations to others considering the product:
You won't find a better solution for social media management.
Best out the box analytics report
What do you like best about the product?
I love the ease of use and reporting features especially the generic reports. While you can do custom ones the pre set reports are amazing for introductory stats.
What do you dislike about the product?
The inbox takes some getting used to coming from other platforms but it makes sense after it becomes routine.
What problems is the product solving and how is that benefiting you?
Reporting and customer service within one platform. Being able to spit out reports and competitor scans on the fly is great.
Recommendations to others considering the product:
If you don't have a lot of time but need a solid solution this is your go to
Best tool for social media planning and management
What do you like best about the product?
Sprout social is an user friendly platform. It'i well structured with efficient section: message, task, feed, publish, listen, report and bot. The last one, reviews, is amazing. Also Report for team work are perfect for time management.
What do you dislike about the product?
There are sometimes trouble and bug that depends on API change of social media platform.
What problems is the product solving and how is that benefiting you?
Since we started using Sprout in our agency we reduced time wasted on social media planning or real time publishing. Also the report section is really helpful for our work.
Makes Publishing a Breeze
What do you like best about the product?
Publishing is very easy to use and reports are insightful
What do you dislike about the product?
Wish the listening was free but it's an additional fee
What problems is the product solving and how is that benefiting you?
Planning social media, tracking progress
Recommendations to others considering the product:
Pay for sprout listening! It could really be worth it
Easy to use and keeps me very organized
What do you like best about the product?
I like that I am able to post content to several different social media pages in the click of the button. Sprout keeps me organized and saves me time from week to week.
What do you dislike about the product?
It can be on the pricey side for a small company. I also had to reconnect profiles every few months for sometimes things would disconnect.
What problems is the product solving and how is that benefiting you?
It has saved me many many hours! I am able to pull reports, create posts, and see my scheduled posts with a quick glance on the calendar.
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