Sprout Social
Sprout SocialExternal reviews
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I have really enjoyed my time using Sprout Social and find it very easy to use
What do you like best about the product?
How easy it is to manage posting across different accounts and different platforms
What do you dislike about the product?
Managing carousel posts is not possible in Sprout right now so I have to post natively in-app and manage that along with my Sprout management
What problems is the product solving and how is that benefiting you?
Managing posting across all accounts and really increasing building our brand. This helps us generate leads and increase sales.
Satisfied with Sprout Social!
What do you like best about the product?
Being able to schedule content for multiple pages at the same time is very helpful. I also enjoy the optimal times to post.
What do you dislike about the product?
Occasionally have failed posts and I wish it autosaved instead of saving when you press it. But overall I enjoy working with Sprout Social.
What problems is the product solving and how is that benefiting you?
Posting for many accounts at the same time. It benefits by making my work easier.
Amazing!
What do you like best about the product?
It's easy to navigate the platform and makes posting on social channels a seamless experience. I'm amazed at how I can easily view the engagement rate of social posts and build reports to document the results!
What do you dislike about the product?
Having to manually tag individuals via LinkedIn after scheduling a post. It's a minor inconvenience though!
What problems is the product solving and how is that benefiting you?
The ability to have approval chains within the platform helps to speed things up! Instead of having to manually send text copies to our social media manager, we just need to put it through the system and the post can be easily approved with the click of a button. No more back and forth and manually copying and pasting text copies!
Some limitations but mostly positive
What do you like best about the product?
There is a straightforward UI and it's convenient to filter posts and change those filters as needed. Access to the reports tab is also good to see real time data
What do you dislike about the product?
Certain types of posts don't load, like Instagram stories which can be a big point of CX interaction. The website could also use a notification system like the app has
What problems is the product solving and how is that benefiting you?
Having access to all social accounts in one space with multiple logins for the team is the most important benefit, the interface also makes it easy to collaborate on issues
Recommendations to others considering the product:
It's a very straightforward platform
It's everything I need to get my job done effectively.
What do you like best about the product?
Multiple Tagging, Filtering Content, Viewing link.
What do you dislike about the product?
Multiple tagging is not available while in the thread.
What problems is the product solving and how is that benefiting you?
They allow me to see all the comments and questions posted by users from all social platforms. It's a one-stop workstation. No need to have a lot of tabs open
Recommendations to others considering the product:
It's almost a necessity if you're trying to engage with your viewers.
it's great!
What do you like best about the product?
easy to use and UI is clean, easy to task and share as well
What do you dislike about the product?
attachments and photos don't load and multiple people can respond to incoming posts which makes it frustrating
What problems is the product solving and how is that benefiting you?
im not sure
Recommendations to others considering the product:
none
Excellent scheduling platform - Always room for improvement
What do you like best about the product?
Sprout is very easy to use! All new team members transition to the software pretty seamlessly compared to whatever they used before. I am also THRILLED that we can now schedule TikTok on the software.
What do you dislike about the product?
I wish the reporting was more customizable - but this may just be a user error on my end that I do not know how to customize reporting. Also, I have not used the social listening platform Sprout offers but I wish it was included with each subscription level.
What problems is the product solving and how is that benefiting you?
Sprout is saving my team time with scheduling, me time from checking to see that we are up to date on all our accounts, and it gives me a great overview of how all our profiles are working.
Highly Recommend
What do you like best about the product?
Ability to schedule post and respond to them in a timely fashion.
What do you dislike about the product?
Cannot customize posts per channel from a draft post.
What problems is the product solving and how is that benefiting you?
Sprout Social lets you schedule posts across multiple platforms, ensuring consistent activity without needing to post in real-time. You can plan your content in advance, saving time and reducing stress, while posting at optimal times for maximum engagement.
It also tracks post performance, helping you identify what resonates with your audience. By analyzing which content performs best, you can adjust your strategy and focus on what drives the most engagement.
It also tracks post performance, helping you identify what resonates with your audience. By analyzing which content performs best, you can adjust your strategy and focus on what drives the most engagement.
Good for social listening
What do you like best about the product?
Apart from social scheduling, using social listening on Sprout really helps with knowing what's actually going on in the industry, therefore inform other marketing activities.
What do you dislike about the product?
Only allow limited users on 1 account, have to upgrade to add users. Also social listening would be even better if there were more filter to read more conversations
What problems is the product solving and how is that benefiting you?
social listening and social scheduling mainly
Good platform, works for social management on many channels
What do you like best about the product?
Pulling in comments/posts to one central inbox is so helpful!
What do you dislike about the product?
It's hard to work around platform APIs but they do a decent job of working towards solutions as needed
What problems is the product solving and how is that benefiting you?
time! this schedules and pulls in content so efficiently
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