Sprout Social
Sprout SocialExternal reviews
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Great For Social Media Scheduling Across Platforms
What do you like best about the product?
I really likes using Sprout Social for when I needed to schedule content across various platforms like Twitter and Facebook. Their analytical side of things was great too!
What do you dislike about the product?
There was nothing I didn't dislike that strongly. I thought the system was easy to navigate and easy!
What problems is the product solving and how is that benefiting you?
Sprout made it easy to plan out social content and see analytics to see what's working all in one place
Recommendations to others considering the product:
The company as a whole used Sprout for a while and continues to do so, but during my time there I used it for under a year. I was happy with it!
The best social media marketing tool
What do you like best about the product?
I love their publishing tools and the ability to have a content calendar and scheduling system all in one. I also love the ease of reporting and the nice looking, easy to create reports I am able to share with my team. I like the visual format and find it very user friendly.
What do you dislike about the product?
I don't like that I have to pay a lot more/month to add team members. It would be so helpful if I could have even one additional person on the program to assign tasks to (which is a great feature) so we aren't overlapping work and communications.
What problems is the product solving and how is that benefiting you?
Listening to my social media followers with the ability to use specific key words. Sprout then monitors these in conversations and I can filter by social media channel. I plan to take more advantage of the reporting and comparisons to colleagues in our industry. It just streamlines everything and now even Instagram.
Recommendations to others considering the product:
Even if you feel it is an additional cost to your organization, it is well worth the time it will save those who do your social media management and they will be able to stay on top of it all.
Sprout Social Makes My Life So Much Easier
What do you like best about the product?
What I like best about Sprout Social is being able to see all of my incoming messages across all social platforms. There's nothing more tedious than constantly logging in and out of each platform to check for messages. Seeing them all in the same place makes it so much easier to respond to people in a timely manner. I also love that you can manage more than one client's social media presence.
What do you dislike about the product?
I wish I could see a deeper analysis of how my queue time is determined, specifically for Twitter. I'm assuming that it's based on when users are most likely to interact with your post, however, the time reflected queue time seems to rarely change, which makes me feel a little uneasy when using the Sprout Queue feature.
What problems is the product solving and how is that benefiting you?
We're currently trying to figure out how to gain more traction on Twitter for a particular client. Being able to see who regularly is interacting with our posts has been a great advantage and shown insight as to what types of content they like and will continue to interact with.The greatest benefit of Sprout Social is being able to schedule posts ahead of time. Now that you can preview what the message will look like before it's published, I no longer have to pray and hope that a post scheduled via Sprout will publish the way it was intended to be.
Recommendations to others considering the product:
There are many other alternatives, but for smaller businesses this is perfect.
Sprout Social is the ultimate all in one social media dashboard
What do you like best about the product?
Love the user interface. It is very easy to navigate multiple accounts. Also publishing is very reliable and if there is ever an issue they answer their phone right away and confirm when the issue has been fixed.
What do you dislike about the product?
There is not much to dislike with Sprout. My only recommendation would be to integrate additional Instagram features and allow the ability to export data to a powerpoint for reporting.
What problems is the product solving and how is that benefiting you?
We use Sprout to manage multiple social media accounts. Sprout makes it difficult to make errors because the software is so easy to use.
Recommendations to others considering the product:
Have all of your employees watch the getting started webinar.
Extremely helpful for Twitter - Okay for all other platforms
What do you like best about the product?
Extremely easy to use! I love using Sprout Social for Twitter monitoring and engaging. It's easy to like, retweet, and reply all on one platform. Easy monitoring for specific hashtags and keywords.
The ability to search (on Twitter) on the platform without having to toggle screens with native Twitter. The reporting functionality is very beneficial and helpful, too, to compare. The pricing is affordable and reasonable.
The ability to search (on Twitter) on the platform without having to toggle screens with native Twitter. The reporting functionality is very beneficial and helpful, too, to compare. The pricing is affordable and reasonable.
What do you dislike about the product?
I wish there was built out functionality with Facebook, LinkedIn, and Instagram engagement and monitoring as it is on Twitter. Specifically the ability to reply and like all in one-go.
In regards to reporting, I wish I could compare month over month on the same screen without having to run the reports individually.
In regards to reporting, I wish I could compare month over month on the same screen without having to run the reports individually.
What problems is the product solving and how is that benefiting you?
Social media reporting, social media management, social customer service, social media trend monitoring, social media competitor monitoring, and relaying message-type trends back to our clients (i.e. an uptick in complaints).
Recommendations to others considering the product:
You need this tool! Whether it's for monitoring, engaging, and/or reporting, this social media management tool has made my life a breeze. Say goodbye to excel spreadsheets!
Everything You Need for Social Media Management
What do you like best about the product?
I can't think of a feature that I'm lacking with Sprout. They're easy to use, and offer exactly what I need for managing multiple small/local business' on Facebook, Twitter, Instagram, Google+ and LinkedIn. It's so easy to use and navigate. I'm glad Sprout Social exists!
What do you dislike about the product?
They're app sometimes gets confused, but I can always get to what I need in a few tries. I usually use this platform on a desktop, but, because of Instagram's strict rules, the actual sending of Instagram posts (not the scheduling) must be done on a phone.
What problems is the product solving and how is that benefiting you?
We have several social media clients that use multiple types of social media. This allows our two-person Social Media Team to stay organized, keep a paper trail, and send knowledgeable reporting to our clients.
Sprout allows us to jump from one client to the next, as well as one social media platform to the next. It's so nice having all social media content and information in one well-organized dashboard.
Sprout allows us to jump from one client to the next, as well as one social media platform to the next. It's so nice having all social media content and information in one well-organized dashboard.
Recommendations to others considering the product:
Take the time to set up Instagram posting with them through your mobile phone. It's such a time saver!
Sprout Social offers seamless content publishing and robust analytics
What do you like best about the product?
Sprout offers an aesthetically pleasing, easy-to-use interface that allows our team to easily schedule and publish content through a simple workflow approval system. In addition, Sprout's analytics offerings give us insights into our content performance across social channels while their customizable tags help us determine which types of content work best for our brand.
What do you dislike about the product?
There's nothing to dislike so far. Sprout Social has met our expectations for a social media management platform.
What problems is the product solving and how is that benefiting you?
We have been able to gain deeper insights into the types of content that perform best for us. It has also allowed us to ensure we stay on brand and only release quality social copy with their "Need Approval" feature for scheduled posts.
Great but gets expensive
What do you like best about the product?
Great easy interface, simple to see, edit and load content. Brilliant reports
What do you dislike about the product?
Managing multiple Twitter acccounts is difficult with no easy to use streams. The price also gets really expensive if you have a growing team and client list.
What problems is the product solving and how is that benefiting you?
It’s makes managing multi social media accounts and social media reporting easy.
Recommendations to others considering the product:
If your team and/or client list is growing your costs can easily rocket
The best in the business for a reason
What do you like best about the product?
Amazing scheduling, easy to pick up. Training is outstanding.
What do you dislike about the product?
The mobile app could be a bit more robust.
What problems is the product solving and how is that benefiting you?
Managing several social profiles including Twitter, Facebook and Instagram has made this an excellent tool. Constant improvements based on feedback have enabled streamlining over time.
Recommendations to others considering the product:
Try it out. You won't go back.
Great tool for social media
What do you like best about the product?
I like the calendar for scheduling and the reports are amazing.
What do you dislike about the product?
Not being able to post directly to Instagram yet.
What problems is the product solving and how is that benefiting you?
Showing my clients the detailed reporting on all social media channels.
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