Sprout Social
Sprout SocialExternal reviews
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Perfect tool for a social media manager
What do you like best about the product?
This tool is so easy to use. As a new community manager, I was able to easily learn the ropes and get to work quickly. They also offer awesome training tutorials to ramp up. Integrating with Feedly alone saves me so much time!
What do you dislike about the product?
I wish the tagging feature was included in the basic plan. As a single user team, the corporate plan doesn't make sense, but it would make tracking verticles a breeze!
What problems is the product solving and how is that benefiting you?
Managing social channels is time-consuming. Sprout helps make scheduling posts and tracking engagement easy. I love the pre-baked reports that make optimization relatively painless - i can get quick insights on what is performing and how well.
Sprout is simply awesome!
What do you like best about the product?
Sprout is very simple and user friendly social media tool with excellent customer service staff available on live chat.
What do you dislike about the product?
Sprout is mainly for small-medium businesses. It lacks some features like detailed reporting on agent’s performance, different social widgets for reporting, SLA monitoring, canned responses, sentimental analysis etc
What problems is the product solving and how is that benefiting you?
Sprout has excellent UX design interface. Very easy to use for agents with minimum training
Recommendations to others considering the product:
Sprout is simply amazing tool, highly recommended for Small-Medium businesses with affordable pricing plan!
Very easy to use interface and excellent live chat support
Very easy to use interface and excellent live chat support
Easiest Way to Manage Social
What do you like best about the product?
All social media platforms in one space.
What do you dislike about the product?
There is nothing to dislike about the it
What problems is the product solving and how is that benefiting you?
Who our audience/clientele is and how do we cater to that client or guest. It has made it very easy to check all media outlets and compile our different audiences to work our media outlets based off of that.
Inbox is the number one feature of this bad boy
What do you like best about the product?
The Single stream inbox is by far my favorite feature. When you're a channel with high user engagement, this is so key to help keep track of the features.
What do you dislike about the product?
I'd love if they implemented the use of campaigns for their scheduling tool. This would keep posts more organized and allow me to see the results of each campaign as opposed to limiting myself at just singular posts.
What problems is the product solving and how is that benefiting you?
Needed a better solution for Social Media Management and scheduling. It was super easy to set up and helped us find new customers and boost engagement.
Great tool for our growing digital agency
What do you like best about the product?
I love the watching tools and reporting.
What do you dislike about the product?
Scheduling is not always 100% consistent, but I'm not convinced that this is a Sprout issue and not a social media platform issue
What problems is the product solving and how is that benefiting you?
We manage multiple clients social media accounts with Sprout. We are able to streamline schedule, responses and reporting.
Recommendations to others considering the product:
Sprout is a perfect solution for our growing digital agency. It's great for managing multiple client accounts and providing detailed, attractive reports on activity and engagement.
A fantastic platform - so easy to be social
What do you like best about the product?
I'm a Social Media Manager for a digital agency and we currently have around 30 clients, each with several different social platforms that we post to and engage with daily. The Sprout platform is so easy to use and allows me to manage all of our client accounts in one place!
What do you dislike about the product?
There's very little I dislike, but if I had to say something it would be that there's so many great tools that I sometimes get a little bit distracted by the cool new tools we could be implementing for our clients.
What problems is the product solving and how is that benefiting you?
If we didn't have Sprout, we would have to hire a lot more people to manage all the accounts as it would be a lot more time consuming. We find it helps our social team collaborate seamlessly too as we know who's handling what and who. Sprout also helps our clients better understand what we do and allows us to communicate more effectively.
Put Sprout Social in your life
What do you like best about the product?
Love the amazing customer service, helpful articles and guides, the online community (#sproutchat)
What do you dislike about the product?
I have yet to find something I dislike about the platform. I wish Instagram analytics would be appear in Sprout's reports, but I believe that's an API issue.
What problems is the product solving and how is that benefiting you?
Working with colleagues around the world, useful analytics to show ROI and request more/better resources, implementing learnings in other areas like internal comms
Sprout Social Makes It Effortless To Manage Your Digital Marketing From One Place
What do you like best about the product?
Sproutsocial does a great job of making it easy to plan all your media from pictures to gifs. Plus, it does a great job of showing you exactly how things will rollout across all of your platforms. In tandem with IFTTT this program is a must have for agencies. The reporting is also top notch!
What do you dislike about the product?
The only complaint was that Instagram and LinkedIn were wonky when it came to posting from time to time and having to reverify your account.
What problems is the product solving and how is that benefiting you?
Having the ability to view and analyze performance across multiple platforms including statistics from google analytics was the issue that we used sprout social to solve. It gave me a more transparent picture of campaign performance. I was able to see what platforms interacted with content the best and it gave me the ability to see what content drove traffic to our website.
Recommendations to others considering the product:
If you have the ability as an agency to pass some of the cost of sprout social to your client it is a no brainer to implement it into your digital marketing strategy. It integrates with most social media platforms on the market and has a ton of features that help you plan and stay ahead of the marketing battle.
Easy to Understand Interface & Analytics!
What do you like best about the product?
I enjoy the simplified interface that makes it user-friendly. I used it for social media marketing and management and the analytics were easy to understand and helped us understand our audience engagement. It gave us the ability to understand what platforms worked best for our non-profit and whate our audience was or was not receptive to.
What do you dislike about the product?
As a non-profit that works with education and the environment, my major issue was that it did not include all platforms. Youtube and other visual platforms weren't included and that was a big part of how we reached out to our audience.
What problems is the product solving and how is that benefiting you?
It helped us identify what to spend our limited time on and how to spend growing those aspects of social media and audience engagement.
Scheduling and multiple profiles
What do you like best about the product?
The ability to schedule posts is extremely helpful! It is also great that we can have multiple profiles within 1 instance.
What do you dislike about the product?
The search/listening feature could use some updating.
What problems is the product solving and how is that benefiting you?
We had multiple company profiles among 3 different social channels. We needed a place to consolidate all of our accounts and create a calendar of postings.
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