Sprout Social
Sprout SocialExternal reviews
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Great Social Media Tool for Agencies
What do you like best about the product?
Comprehensive capabilities, reporting and overall user interface. The workflow set up is easy to use and quick to understand
What do you dislike about the product?
I don't like way Feeds are set up and wish there was a bit more depth into their monitoring capabilities, but most of that limitation is due to source APIs so a little out of their control.
What problems is the product solving and how is that benefiting you?
We are helping to streamline our clients' experience with social media management. We are able to have a comprehensive workflow that keeps our team productive and clients happy.
Excellent reporting and scheduling tool
What do you like best about the product?
The reports are detailed and so easy to collect
What do you dislike about the product?
There has been some difficulty with the rendering on Facebook posts lately. They don't look right when they come out and I often have to fix
What problems is the product solving and how is that benefiting you?
Time management
Great stats for a free service
What do you like best about the product?
Free access to solid social media reporting
What do you dislike about the product?
Nothing - comprehensive for free service
What problems is the product solving and how is that benefiting you?
I needed to provide social media monitoring, but did not have the budget to buy an expensive service. Sprout provided me with solid information that the client needed, but without the cost.
Fave Social Media Application - Love Sprout!
What do you like best about the product?
The interface is so friendly and there seem to be less hiccups than with other similar services. Scheduling to multiple streams is a must and Sprout makes it easy. Reporting is impressive and easy to interpret for clients.
What do you dislike about the product?
I have had to email support twice when the reporting history for my social streams was blank - it was an programming error on their end and they were able to correct asap. It was a problem, but quickly resolved.
What problems is the product solving and how is that benefiting you?
I currently manage over 20 social media streams with Sprout and the ability to do this easily has streamlined my social media services and allowed me to do more in less time. The reporting is quite impressive as well.
Recommendations to others considering the product:
Highly recommend over others based on interface and reporting.
Sprout Social has been a gamechanger
What do you like best about the product?
Nearly everything! The platform is robust and has helped my social media team of 1 out immensely. When I had an intern this summer, it was easy to get her onboarded with the tool by adding a seat. The price is right. Their support team is quick and helpful. We had a more "advanced" tool in the past, but Sprout Social fit our content and tagging needs better.
What do you dislike about the product?
Sometimes tasks take a few extra clicks than I believe they need to. And I'd like the ability to add tags instead of being restricted to a certain number (based on how we use tags). Good news is, I'm able to provide this feedback directly via support.
What problems is the product solving and how is that benefiting you?
The Smart Inbox has been so helpful for me. Since it works like an email inbox, it helps me to know social messages I've addressed or still need to address. My company has many members that can be retweeted in our social feed. Advanced Retweet is my favorite new feature.
Recommendations to others considering the product:
Use as much of the system as you can during the demo and take advantage of the videos and webinars provided to help you get started!
Easily the best paid for social media management software
What do you like best about the product?
The reporting section is the best part of the software. The automatic reports help you analyse performance at a glance. The software pulls insights from Twitter, Facebook, LinkedIn, Instagram, Google Analytics and allows you to see growth, reach, engagement, and gives you an exact idea of which messaging is getting the most engagement, clicks etc. You can also track competitors side by side and more.
What do you dislike about the product?
I don't like monitoring my newsfeed through Sprout Social, although it is totally possible, I still find myself using the native apps and websites for this.
What problems is the product solving and how is that benefiting you?
The problem you're solving here is social media management, social listening, content calendar management, social media analysis. The benefits are quick and robust scheduling, and quick deep insights.
Recommendations to others considering the product:
If you're looking for a robust content calendar manager that allows you to produce beautiful and meaningful reports each month this is the best paid for product.
Sprout is AWESOME!
What do you like best about the product?
I love that I can keep track of, and use all my connected platforms through Sprout. It really is efficient.
What do you dislike about the product?
Our account sometimes will kick us off (we only pay for one user), but that's obviously an easy fix.
What problems is the product solving and how is that benefiting you?
Honestly, nothing to fix. Its benefits are mainly its efficiency.
Recommendations to others considering the product:
Use it! It really is a time saver!
Sprout Social Review
What do you like best about the product?
I love the approval process within sprout, and also the calendar view. The approval's in sprout are super easy, and allow for just one final look over everything before it gets scheduled. The approver gets an email when they need to approve a post, and the person who created the post gets a notification when it has been approved or rejected. The calendar view is also great because you get to see everything that is scheduled in one simple visual spot.
What do you dislike about the product?
There really ins't anything that I don't like about Sprout. Everything is very user friendly and it isn't an overly complicated software. The only thing they could improve upon is having the post level reporting a little easier to follow and visually appealing.
What problems is the product solving and how is that benefiting you?
We are using Sprout to publish to all out Social channel. This software has allowed for us to do all of our postings in advanced so we stay ahead of the game, and aren't always so reactive. The approval step has allowed for us to avoid any type of errors in live posts.
Recommendations to others considering the product:
I think Sprout would be a great choice for anyone looking for a social media management tool. It is very easy to use and has everything you would ever need. We like this software over others because it's not overly complicated, but is still very robust for social needs. The approval process is also super easy for the approver and the person waiting for the approval.
Best Social Media Monitoring and Planning Platform I've Used
What do you like best about the product?
Sprout is incredibly easy to use. I love when I can jump right into a platform and start using it to its full potential. I really like that you can manage all of your social media accounts in one place, create content calendars, schedule posts, and best of all, track analytics!
What do you dislike about the product?
I really can't think of anything I dislike. So far every feature has met my expectations with several exceeding them!
What problems is the product solving and how is that benefiting you?
Creating and planning social media post, monitoring social media platforms, creating a unified snapshot of the organization via social media, tracking progress.
Recommendations to others considering the product:
Play around and get comfortable with using it. I find that it has expanded our social media presence by a huge degree because of ease-of-use.
Sprout Social is an amazing resource to grow your brand!
What do you like best about the product?
Very user-friendly, the price is great, and it does what it advertises itself to do "Sprout Social is a social media management tool created to help businesses grow their social media presence" - I can personally vouch for that!
What do you dislike about the product?
I haven't come across anything that I do not like about Sprout Social. I am relatively new to the software, so that's not to say that an issue won't arise. Very happy so far.
What problems is the product solving and how is that benefiting you?
Brand Recognition.
Recommendations to others considering the product:
Do it! Sign up now! You won't regret it.
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