Sprout Social
Sprout SocialExternal reviews
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Great
What do you like best about the product?
The publishing tool and reporting. The Instagram Reporting was huge when they rolled it out for us. I also like the discovery tool
What do you dislike about the product?
It's been disconnecting social profiles lately - when it's disconnected , it can't report on the social channels so data may be missing.
What problems is the product solving and how is that benefiting you?
Content calendar, reporting, monitoring, content creation, social listening
Recommendations to others considering the product:
The reporting aspect is great - it's very easy to schedule using this software and Facebook has really done some great integrations with it i.e. making sure you tag people and partners if you're posting something to do with a collaboration or feature.
Fantastic, User-Friendly Media Software
What do you like best about the product?
SS is user-friendly and always integrating improved options. They are innovative and provide useful technology.
What do you dislike about the product?
I wish Instagram was a little more willing to flex their tight constraints with SS. But that is not the fault of SS.
What problems is the product solving and how is that benefiting you?
This software allows me to monitor and engage across all social media platforms that I oversee. It makes my life easier and allows me to keep messages and engagements from "falling through the cracks".
Recommendations to others considering the product:
This is a great program and I highly recommend it. They are consistently improving and adding useful functions - not frivolous nonsense.
Best social media monitoring app
What do you like best about the product?
I have never used a better app than Sprout Social, for a small team this was a life saver to quickly pull analytics and data to help us broaden our reach and know what we're doing right and wrong
What do you dislike about the product?
The posting function could use some improvement, however loved that you could post to Instagram!
What problems is the product solving and how is that benefiting you?
Quickly pulling analytics, understanding who our follower base is and how to justify expansion of our team showing how many impressions we really make.
Recommendations to others considering the product:
Don't consider sprout social - JUST DO IT! It will save you eons of time in the long run and they offer dozens of sessions to learn more about how to get the most out of the platform. You don't have to buy the most expensive subscription to get the most out of what you need. You'll still have consultants and folks from the company available at any time all day long to help you. Loved using this platform.
Love Sprout!
What do you like best about the product?
I Love that Sprout provides detailed analysis reports, the reps are very responsive, and the tool is extremely easy to use.
What do you dislike about the product?
I dislike that Sprout doesn't automatically publish to Instagram
What problems is the product solving and how is that benefiting you?
We are solving Community Management for various brands and an added benefit is the analysis reports have helped us to gather our quarterly reports to send to clients.
Recommendations to others considering the product:
Sign up for the month to month subscription if you're using for another client in case the client decides to move in another direction.
Best Social Media Management Tool
What do you like best about the product?
The discovery tool is unparalleled in it's ability to seek out conversations about your brand.
What do you dislike about the product?
Some of the tagging features don't really sell me, but I may just use it differently than others.
What problems is the product solving and how is that benefiting you?
Definitely reputation management and the urgency to stay on top of tasks like scheduling. The discovery tool is sort of the icing on the cake.
Recommendations to others considering the product:
Just get it. Their customer service is some of the best i've seen with a tech company.
Great social media management product!
What do you like best about the product?
I love that I can have multiple team members working on a clients social accounts at the same time. Teamwork is very valuable and helps team members work together on small and large projects.
What do you dislike about the product?
The scheduler. There are a few confusing items with it, and we wish there was the ability to bulk upload multiple messages at the same time.
What problems is the product solving and how is that benefiting you?
Merging our accounts for our communications and social media teams.
GREAT
What do you like best about the product?
I think that Sprout is an amazing tool to use because it gives you deep insights into your social media and posts! I love that it is so user friendly!
What do you dislike about the product?
The is actually nothing that I don't like about Sprout!
What problems is the product solving and how is that benefiting you?
We are able to analyze engagement per post and see when we have new followers or when followers leave.
Recommendations to others considering the product:
DO IT! It is great!
We enjoy Sprout Social
What do you like best about the product?
It's a simple and pretty seamless bridge between creating social content, scheduling, and posting.
What do you dislike about the product?
It does not have a seamless integration with Instagram. Although, I do not believe any software does at this point.
What problems is the product solving and how is that benefiting you?
Scheduling consist social content. Being able to edit and refine social posts before sharing. Creating awareness and engagement with social campaigns.
Sprout Social was a game changer
What do you like best about the product?
Sprout gave us the ability to easily draft and schedule social posts across three continents. The reporting feature saves me, as manager, hours every month. I can run a report on any channel or all three in a few clicks
What do you dislike about the product?
There are small things like not being able to tag LinkedIn pages in posts, or not being able to schedule a retweet in advance without adding a comment. But they are minor issues.
What problems is the product solving and how is that benefiting you?
We are solving the issue of a team spread out across London, Pittsburgh, and Sydney, each operating in a separate time zone, trying to collaborate and work together.
Great Social Media Tool
What do you like best about the product?
Ease of producing analytics reports and monitoring options
What do you dislike about the product?
Would love to see Pinterest here added as platform even if it's on a similar basis to schedule notification to post as instagram
What problems is the product solving and how is that benefiting you?
Time-saving, allowed me to grow the business
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