Sprout Social
Sprout SocialExternal reviews
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Sprout Social Wins with Clean UI and Simple Usability
What do you like best about the product?
When considering all the social media management platforms we decided on Sprout Social because of it's clean UI and its simplicity to use. We never worry about clients being able to use and understand Sprout Social quickly.
What do you dislike about the product?
Sprout Social is more expensive than most of the other social media management solutions, but we feel the cost is justified.
What problems is the product solving and how is that benefiting you?
We manage and monitor all of our clients social media using Sprout Social. We also produce monthly reports using their internal analytics.
Recommendations to others considering the product:
Don't let the higher price point scare you. The reporting alone is well worth it (and included).
Easy to use, good reporting, easy to edit quickly, good app.
What do you like best about the product?
I love the view all accounts or just one or two to see what is scheduled and the stats. I have an account that brings in 7 client accounts and all of their social venues for tracking and posting. Super handy way to make sure I'm not duplicating or cramming too much in one time period.
What do you dislike about the product?
I don't like that it has to be 24 hours between scheduling a post. Some accounts are super active with several people contributing and we have the need to sometimes post the same item 2-3 times within 24 hours. I can create unique posts to solve it, AND that's probably a good thing. Sometimes I get lazy and want to get it done. So negative, but really more because I have moments of laziness in scheduling to get the message out. Doesn't happen often... but you wanted me to come up with a negative. I can't think of any other negatives. I'm sure there are some irritations, but none come to mind at the moment. I have been using this for two years.
What problems is the product solving and how is that benefiting you?
Delegating, saving time and avoiding embarrassment by duplicating efforts. Central location for me and my team to manage scheduled posts, allowing us more time for more thoughtful original, unique posts. It fills the gaps and helps when we have a project we want to promote, such as a conference. We use Sprout Social to give shout outs to sponsors, speakers and more. They love it.
Recommendations to others considering the product:
Plan it out and don't forget to make use of the reporting. Upgrade your account to white label the reports and have options for more venues for each client.
Great multi-functional tool!
What do you like best about the product?
Sprout social does it all! We love using it to look at quick analytics and to schedule posts. We use it for scheduling Twitter and Instagram posts. We also have a super helpful account manager that is always willing to help and answer any questions.
What do you dislike about the product?
The PDF reports are kind of simple compared to other social tools we have that are more robust.
What problems is the product solving and how is that benefiting you?
Scheduling social posts are saving us a lot more time than having to post it live and it's also quick and easy to use.
Recommendations to others considering the product:
Very helpful and easy to use social tool
Easy to use!
What do you like best about the product?
The visuals and organization. It's very easy to use.
What do you dislike about the product?
The images don't format correctly sometimes when you try to link to multiple social media profiles, so you have to post each separately.
What problems is the product solving and how is that benefiting you?
One major benefit is the easy scheduling and immediate data access.
Still A Huge Fan, Have Been a User For Many Years Now in Various Ad Agency Roles
What do you like best about the product?
Sprout Social offers an extremely user-friendly interface and they do a good job of keeping the platform up to date with new product features and integrations. I enjoy using the approval workflows to review my writer's work before posts go live and make any edits needed such as adding a different brand image or changing text. Their add on products like social listening are still developing, but offer a lot of value as well.
The top differentiator for me is the reporting. I save so much time in preparing reports through Sprout and I find their metrics reliable. I use the tagging features very frequently to measure things like social media sentiment, the performance of content programs, and more. I don't pay for the expanded advanced analytics in part because the basic analytics is already so useful to me, I'd find it hard to justify the added cost!
The top differentiator for me is the reporting. I save so much time in preparing reports through Sprout and I find their metrics reliable. I use the tagging features very frequently to measure things like social media sentiment, the performance of content programs, and more. I don't pay for the expanded advanced analytics in part because the basic analytics is already so useful to me, I'd find it hard to justify the added cost!
What do you dislike about the product?
Cost for team features becomes a bit high, currently only using at a more minimal level with added profiles. Reporting becomes even more extensive or customizable if you opt for more expensive tiers of the product. The workflow for operating as an agency partner with my clients isn't really ideal for our interaction as I can't duplicate a post between groups or tag a team member between accounts (agency accounts and client accounts) - we only get one seat on the client's Sprout instance even though we're already paying Sprout for our team to have their own seats.
I wish the combined paid and organic posting was more seamless, I find the metrics are sometimes a bit misleading as the paid platform reports on engagement differently vs. organic for Facebook ads. I'd also like to see better integration of LinkedIn and new Instagram features.
I wish the combined paid and organic posting was more seamless, I find the metrics are sometimes a bit misleading as the paid platform reports on engagement differently vs. organic for Facebook ads. I'd also like to see better integration of LinkedIn and new Instagram features.
What problems is the product solving and how is that benefiting you?
It's a time saver to schedule and report all in one easy interface and to share content for client review. Excellent reporting on social media activity and competitors helps our business and clients stay ahead of trends, benchmark and plan. In addition, excellent visually-driven scheduling features help with keeping social media feeds full of posts.
Recommendations to others considering the product:
Sprout is more expensive, but you'll likely save yourself more time here on reporting & monitoring.
HIghly funtional
What do you like best about the product?
Sprout Social helps me manage all my business accounts from just one platform by not only creating reports, but also allowing me to post and schedule content. It helped me a lot to save time while being able to find out what my client`s audience likes and dislikes most.
What do you dislike about the product?
Sprout Social may some time limit you to a certain amount of accoun
What problems is the product solving and how is that benefiting you?
Sprout Social helped me indentify the preferences of our clients public and also improve the reach of our publicatons by figuring out which platform is mostly attended by their public.
Sprout Social
What do you like best about the product?
Managing all of our SM platforms through Sprout Social, this has been awesome in boosting our SM feeds and in managing our analytics of our SM accounts.
What do you dislike about the product?
There hasn't been anything that I haven't disliked thus far. It has made managing our accounts much easier for our Social Media Platforms.
What problems is the product solving and how is that benefiting you?
Social Media needs, outputting more information quicker.
Recommendations to others considering the product:
It's a great product to help you manage your SM accounts and Analytics.
amazing
What do you like best about the product?
everything you make guys , reporting , analytics , tasks , feeds and comparing
What do you dislike about the product?
nothing , excellent software and easy to use
What problems is the product solving and how is that benefiting you?
the most important that i can monitor and publish from one place
Recommendations to others considering the product:
for sure
Clean and Modern
What do you like best about the product?
It is easy to use with a clean and modern design.
What do you dislike about the product?
I wish there was a way to schedule to Instagram, although I know this is not their fault.
What problems is the product solving and how is that benefiting you?
Easy scheduling and reporting for social clients. It makes it easy to stay organized and update scheduled content.
Recommendations to others considering the product:
I think it is better than Hootsuite in the sense that it has a more modern and clean layout making it easier to use and stay organized.
The best thing ever happend to our SM
What do you like best about the product?
Super user-friendly, always up to date and has a lot of features you wouldn't even think of
What do you dislike about the product?
no option to schedule gifs on facebook or direct instagram scheduling
What problems is the product solving and how is that benefiting you?
We use it for our social media engagement, it saves our time and gives needed data
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