Sprout Social
Sprout SocialExternal reviews
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Best Social Media Scheduler!
What do you like best about the product?
All aspects of how easy it is to create a schedule of when you want your posts to go out and the reports ARE THE BEST!
What do you dislike about the product?
Sometimes there's glitches with adding photos and videos.
What problems is the product solving and how is that benefiting you?
Automization! The benefits are amazing straightforward reports!
Easy way to view social media feeds
What do you like best about the product?
Consolidated viewing ability for multiple feeds, tags - direct post to email option to email the whole team.
What do you dislike about the product?
Occasional trouble with links, once with login when the entire system was down.
What problems is the product solving and how is that benefiting you?
Monitoring of Twitter- multiple hashtags in one place, posting from one place as well.
Recommendations to others considering the product:
Great powerful software.
Amazing service
What do you like best about the product?
I love the platform and the customer service
What do you dislike about the product?
That I can't see the instagram photos in a grid when I schedule them.
What problems is the product solving and how is that benefiting you?
No problems. The reports are amazing.
Sprout Social Review
What do you like best about the product?
I love the analytics that Sprout provides. They are visually pleasing and it is easy to find your information all in one place. I also really enjoy the way in which you can see all of your incoming messages. It is very cool how you can see the individual's account that has interacted with you.
What do you dislike about the product?
I don't like the publishing feature. It is hard to navigate through and it has led me to utilize other platforms, instead of Sprout, because of this. Other than that, I really enjoy using Sprout and think that it is a very good social media management tool.
What problems is the product solving and how is that benefiting you?
We are able to better understand our audiences and to better target various ad campaigns. Also, it has helped us to better communicate with our followers, influencers, etc. via the platform. The visual aesthetics of Sprout are very impressive.
Recommendations to others considering the product:
Pretty user-friendly; good for beginners getting the grasp of social media and has some neat features that allow for automatic posting.
Terrific platform with great customer support
What do you like best about the product?
The customer support at Sprout is par to none. The associates I've worked with have nearly become friends as we've worked together to make sure that I understand all of Sprout's facets and make sure I'm using the platform to its fullest potential. They even sent me a SproutSocial onesie when I told them I would be offline for a while last year when I was pregnant with my daughter! The platform itself is nearly a one-stop shop for social platform management, analytics and even competitor comparison.
What do you dislike about the product?
If there is one thing I wish they had to truly make it so I didn't need to use any other platforms, it would be a contest component. Right now I have to use another platform to run contests on my Facebook page. It would be so beneficial if this was something Sprout offered.
What problems is the product solving and how is that benefiting you?
I'm doing more social listening with Sprout, which allows me to find my followers and others talking about me and my books, even if they aren't following me yet. It also helps me be much more efficient answering tweets and Facebook comments all in one place, freeing up time for me to get back to my writing.
Recommendations to others considering the product:
If you're looking for a platform to manage all of your social accounts in one place, Sprout Social is the platform for you. Not only does it give you a dashboard from which you can perform all of your needed social functions, but you can get real time analysis of your followers, your posting and your competition. Add the next level of customer service to the mix, and it truly is nearly perfect.
User-Friendly Platform With a Creative Touch
What do you like best about the product?
I love having a messages inbox where I can link all my social platforms and monitor across one page rather than jumping between pages/sites on Facebook/Twitter.
What do you dislike about the product?
How you have to physically click that you've viewed a comment/like/follow/retweet. I don't need to know retweets on a post, just want to see all the comments.
What problems is the product solving and how is that benefiting you?
Access to 30+ pages on one feed. This has taken time spent monitoring from over an hour to just 20 minutes a day now.
Very Happy
What do you like best about the product?
The ability to post across multiple platforms at once.
What do you dislike about the product?
The reporting seems to sometimes be incorrect.
What problems is the product solving and how is that benefiting you?
The reporting sometimes doesn't match up with what Facebook and Twitter offer in their reporting. Not sure which is "accurate" and reliable for reporting to our clients.
Excellent product!
What do you like best about the product?
Sprout Social is very easy to use. What is really useful is how it updates in real time, so we can see if another team member is already responding.
What do you dislike about the product?
Sometimes there are little glitches where content reappears, but the technical team are quick to respond to any issues.
What problems is the product solving and how is that benefiting you?
Sprout helps us to see all our social media content in one place, this makes it quick and easy to see what is being said about the institution.
Recommendations to others considering the product:
Think about what you want to use the system for. Sprout is great if there are multiple people working in the digital marketing team. It's also great at publishing content out to your social channels.
Best Bang For Your Buck
What do you like best about the product?
I love Sprout Social's dashboard and analytics tools because it is very user friendly without sacrificing components.
What do you dislike about the product?
It's limited channels compared to some other platforms
What problems is the product solving and how is that benefiting you?
Consolidating all of our brands' social channels on one platform.
Recommendations to others considering the product:
A great tool whether you work with many brands or you're launching a social presence for a brand.
Using Sprout Social for Powerful Social Media Analytics
What do you like best about the product?
I enjoyed the visuals involved in reporting. My team was able to take data and show it to clients in a way that was aesthetic and easy to read.
What do you dislike about the product?
At the time when I used sprout, I don't think there was a robust "share of voice" widget that we could monitor and share with clients. This is an important aspect of my work.
What problems is the product solving and how is that benefiting you?
The biggest business problem was being able to share ROI on social media content, so we learned that click-through rates were very important to clients, more so than follower acquisition.
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