Sprout Social
Sprout SocialExternal reviews
6,025 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Sprout is efficient and easy to use to manage all of my clients social media accounts.
What do you like best about the product?
Sprout's user experience and reporting features
What do you dislike about the product?
Cost of having multiple people on the account.
What problems is the product solving and how is that benefiting you?
Sprout has made it easy to manage various accounts all in one place. It is definitely a time saver. Sprout also allows my company the tools to provide clients with really great social media reports and stats.
Great for scheduling & reports
What do you like best about the product?
in depth reports on engagement and traffic
What do you dislike about the product?
Lack of queue function or ability to upload multiple images to Facebook
What problems is the product solving and how is that benefiting you?
Easy efficient scheduling for multiple social media accounts.
Fab versatile software!
What do you like best about the product?
Scheduling posts on platforms means more engagement and being able to respond directly to users using 1 software keeps everything together, considering I use 7 different social medias - nothing gets missed.
What do you dislike about the product?
mobile app is clunky
have to keep logging in on mobile & desktop if you have used another device
Responding to FB messages does improve FB response % or time taken on page
have to keep logging in on mobile & desktop if you have used another device
Responding to FB messages does improve FB response % or time taken on page
What problems is the product solving and how is that benefiting you?
scheduling and tracking mentions where we arent properly tagged i.e. location set and user not tagged
Recommendations to others considering the product:
Lots of little features on the system, that you don't even realise you need, but when you sign up, you can't live without them!
Great Social media tool to boost brand interaction.
What do you like best about the product?
The fact that you can see all your social networks in one place. That you can add a future task to post and it is automated to do so.
What do you dislike about the product?
The mobile interface is a bit cumbersome to navigate to add all the details and parameters needed.
What problems is the product solving and how is that benefiting you?
The ability to keep atop of social interaction of our company in one place.
Recommendations to others considering the product:
It is a useful and powerful tool to manage your personal and professional social media and branding content across all platforms
Sprout Social Review
What do you like best about the product?
The beautiful reports Sprout Social produces for our social media channels
What do you dislike about the product?
There's honestly nothing I don't like about Sprout Social. I love it all!
What problems is the product solving and how is that benefiting you?
We're able to manage multiple clients' social media networks by monitoring their social networks, scheduling and posting content and tracking important analytics.
Recommendations to others considering the product:
I highly recommend Sprout Social to anyone who is managing social media for a business.
Streamlined, Efficient, and Central to What We Do!
What do you like best about the product?
User friendly, efficient, clean layout. This product is simple to use and reduces the amount of time spent switching between different applications and their native layouts. As an agency, this allows us to file all of our clients into folders for their own company, keeping all accounts separate.
What do you dislike about the product?
No export feature for publishing calendar, which is just about the only thing I can fault them for right now. I am told a solution is on the way, but it's unclear when it will be done. This is frustrating for me because some of our clients need to see our publishing calendar for the next week and approve it, which they can't do since they are not Sprout users themselves.
What problems is the product solving and how is that benefiting you?
Sprout enables us to generate reports for our clients that clearly demonstrate the effects of our social media campaigns without having to switch between native applications. As a small agency, we manage accounts for a number of clients, and Sprout makes it simple to switch between these clients throughout the day to check on their accounts, making my workflow as social media specialist streamlined and easy. The reports Sprout generates show all the information our clients are interested in with a presentation ready format, and on top of all of that, Sprout support is incredibly responsive and helpful whenever there's an issue. We get answers when we need them, which is incredibly valuable in a fast-paced setting like social media.
Great platform for our cost conscious business model.
What do you like best about the product?
The ability to group social network channels together into subsets is very practical and functional for our model which allows each store to have their own separate social channels. It allows me from a central point to communicate messages in specific subsets of stores, etc. We are also very cost-conscious so sprout social's model fits our model well, because it has a wide array of uses which can be fit under the same once a month cost.
What do you dislike about the product?
The one thing I would like to see, is away for reports to be automatically scheduled and generated after the end of the previous month.
What problems is the product solving and how is that benefiting you?
The primary problem which sprout social helps to solve is monitoring social feedback at all of our store locations. The obvious benefit is being able to respond to customers across markets.
Recommendations to others considering the product:
I would highly recommend sprout social, it offers a myriad of monitoring options and baseline social metric data.
Solid social media management
What do you like best about the product?
They have a solid product backed by a rockstar customer service team. SproutSocial looks better than most other social media management platforms out there, and it offers a robust set of features.
What do you dislike about the product?
I wish there were a free tier for small companies like ours that can't justify the monthly cost.
What problems is the product solving and how is that benefiting you?
When we had numerous Twitter and Facebook accounts to manage, SproutSocial made it a breeze to post and track them all in one place.
Great platform
What do you like best about the product?
What I like best about Sprout Social is the ability to schedule posts across multiple platforms for multiple clients — all in one place. As someone who manages several brands, it saves me an incredible amount of time and keeps everything organized. I can plan campaigns in advance, preview how posts will look on each platform, and make adjustments easily. The shared calendar and reporting tools also make collaboration seamless and help me track performance across accounts without having to switch between different apps. It’s truly a one-stop solution for managing social media efficiently and strategically. I use this almost daily for my clients and implementing everything is pretty simple and now I can edit per platform.
What do you dislike about the product?
Sprout Social can be a little expensive, especially for small businesses or agencies managing many clients. I also wish the analytics and reporting tools were more customizable — it would be great to tailor reports to include only the specific metrics I want to highlight for each client.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me save a significant amount of time by bringing all my social media platforms and client accounts together in one place. Instead of logging into multiple platforms, I can schedule, organize, and manage content for different clients from a single dashboard. This centralized workflow streamlines my entire process, reduces the chance of missing deadlines, and allows me to focus more on strategy and creativity instead of repetitive tasks.
Recommendations to others considering the product:
Better analytics
Cultivate an Engaged Social Media Community
What do you like best about the product?
Sprout Social allows you to streamline your social media workflows for optimal engagement and interaction with your community. Whether your social media team is a team of one or 10+, Sprout Social excels in team collaboration and efficient single-stream feed capabilities. All your internal and audience communications are in a central location and pertinent content scheduling and analytics are right at your fingertips. If you want to see the big picture on your in-house and client social media accounts, from team performance to community engagement, Sprout Social has you covered.
What do you dislike about the product?
There's not any particular features that stick out as dislikes at this time. Perhaps the time from novice to expert can be a bit tedious. However, I believe this is a necessary process to attain efficiency and become skilled in social media management and strategy.
What problems is the product solving and how is that benefiting you?
With Sprout Social, we're solving our problems of a) efficient social media management and content delivery and b) streamlined community engagement. Our content strategy and creation workflow times have dramatically decreased and our social media community management capabilities have significantly increased since our adoption of Sprout Social. Now, we no longer have to hunt through several Excel spreadsheets for create and schedule content or create weekly, monthly, and quarterly reports. All of team communications, content, and analytics are in one space, which makes for quicker new hire on-boarding, training, and management.
Recommendations to others considering the product:
Don't hesitate to setup your demo and have a walkthrough with a Sprout representative. Once you see the ease of use and practicality offered by the platform, I have no doubt you will have found your forever Social Media Management solution.
showing 2,271 - 2,280