Sprout Social
Sprout SocialExternal reviews
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Khaleej Times
What do you like best about the product?
Cross platform reports which helps us analyse.
What do you dislike about the product?
Cannot pull the report on single day basis.
What problems is the product solving and how is that benefiting you?
It gives old reports which helps us analyse the social media traffic and performance.
Recommendations to others considering the product:
Yes!
Sprout is great!
What do you like best about the product?
It's constantly improving and new features are added regularly!
What do you dislike about the product?
I don't have anything to complain about.
What problems is the product solving and how is that benefiting you?
The history is a great tool to look at how we connect with our clients.
Recommendations to others considering the product:
Go for it, it's a great tool and the company is great too!
Great option for managing multiple social accounts.
What do you like best about the product?
Scheduling posts across multiple platforms.
What do you dislike about the product?
The pricing is a bit high in comparison to other providers.
What problems is the product solving and how is that benefiting you?
Helps cover multiple accounts with scheduled posts. The reports are very useful as well.
Recommendations to others considering the product:
If you can afford the cost, it's the best system out there.
A great time-saving product that stays on top of updates!
What do you like best about the product?
The program is easy to navigate and has a great approval system for when small or large teams are working on a single project.
What do you dislike about the product?
A few small features that could be updated (mostly on the mobile app), and it is rather costly.
What problems is the product solving and how is that benefiting you?
Sprout is saving our team time on social media marketing, improving our efficiency and allowing up to increase our posting regularity. We're able to connect more often and more thoroughly with our fans.
Recommendations to others considering the product:
Reach out to Sprout Representative by email or phone if you would prefer a more personalized session prior to getting started with Sprout. Matt was a huge help in ensuring that the plan we selected would meet all of our requirements.
Great tool even if you're focused on B2B rather than e-commerce or B2C.
What do you like best about the product?
The Sprout Social system is very intuitive for scheduling posts and looking at their performance. Even for a B2B-focused organization with social media being an additional duty of a non-marketing person, this gives insights.
What do you dislike about the product?
I don't like that scheduled Tweets almost always don't have the associated preview or card from the incorporated link included in the tweet that is published.
I would also like to be able to tag individuals in posts scheduled through LinkedIn.
I would also like to be able to tag individuals in posts scheduled through LinkedIn.
What problems is the product solving and how is that benefiting you?
The biggest problem we're solving is time management. We can still have a daily presence on social media that makes us look active, even if we have to compress the time we have for posting into a small section of each day or week.
Recommendations to others considering the product:
As your social media program grows, reconnect with your Sprout Social team about how to use more of the features in both the basic and Premium versions.
Well, I use it everyday. It is the best for scheduling
What do you like best about the product?
Honestly, Scheduling my posts is the most helpful and important thing at the moment. Also the analysis is very helpful.
What do you dislike about the product?
The only thing I don't like is that you can't post multiple pictures for an Instagram post. Each time I try it gives me error.
What problems is the product solving and how is that benefiting you?
it solves the problem of going to multiple platforms and having to repost and schedule on those platforms. The benefits is the analysis.
User-friendly platform; strong customer service
What do you like best about the product?
SproutSocial offers an easy-to-navigate platform that allows me to quickly see the information I need. I particularly appreciate the ability to monitor our platform engagement in one stream, where I can then respond, tag, and organize incoming messages as needed. Their custom reporting option is also an excellent feature for creating reports to meet different needs. Plus, the Sprout Social team offers excellent webinars, learning opportunities, and customer support. They feel like true partners in our social media efforts.
What do you dislike about the product?
Because our incoming messages are very nuanced, creating rules for tagging doesn't always work and we typically end up hand tagging most posts for tracking, and that can take a while during high engagement seasons. It's fine if you're an organization that receives a manageable number of incoming posts, or you have a team to help (or for smaller organizations).
What problems is the product solving and how is that benefiting you?
Sprout Social allows us to closely monitor messages and mentions across social media platforms, look for trends in conversations, schedule upcoming posts across platforms, and create reports. Some other platforms only focus on certain aspects, but this allows us to manage social media in the way that we need to from one hub.
2020 Sprout Review
What do you like best about the product?
Social media scheduling feature, best time to post feature and reports.
What do you dislike about the product?
The premium we have to pay for custom reports for the comparison date metric. I also wish a template report that could be edited with our branding was available.
What problems is the product solving and how is that benefiting you?
Social Media/Social Selling/Brand Awareness and elevation.
Recommendations to others considering the product:
It's a good tool, complete as a whole dashboard. The report template is not easily manipulated and it would be nice to have that more specific to the users goals.
Strong and useful platform for SMM
What do you like best about the product?
User experience, contents planner, mobile app
What do you dislike about the product?
no IGTV support, no IG carousels easy automatic planning
What problems is the product solving and how is that benefiting you?
different time zones posting, better data analysis
Easy-to-use and fully supported.
What do you like best about the product?
We have used or at least demo-ed many social media tools over the years, but for us what really sets Sprout apart is the access to support. They're always willing to troubleshoot, problem solve and brainstorm solutions.
What do you dislike about the product?
One of Sprout's upsides is also a negative at times - the platform is constantly being updated which results in slight reporting variations, an ever-changing user experience, etc.
What problems is the product solving and how is that benefiting you?
Sprout enables us to provide top-notch social services to our clients.
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