Sprout Social
Sprout SocialExternal reviews
6,025 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Love this platform!
What do you like best about the product?
Sprout is simple to use! There was no learning curve, and no extensive onboarding/training required.
If I ever do need help, someone from their team is always prompt to respond.
I appreciate that they're always evolving the product to keep up with demands and trends. I've used other similar platforms, but Sprout is my favorite.
If I ever do need help, someone from their team is always prompt to respond.
I appreciate that they're always evolving the product to keep up with demands and trends. I've used other similar platforms, but Sprout is my favorite.
What do you dislike about the product?
My only complaint? I wish they offered hashtag analytics at a more affordable price point.
What problems is the product solving and how is that benefiting you?
Sprout has enabled us to engage with our community much more efficiently and to easily pull reports so we can benchmark our success and adjust as needed. Since switching to Sprout, we saw significant growth in audience size and engagement on Twitter, LinkedIn, and Facebook. We're able to able to manage our social presence much more effectively and strategically than we have in the past.
i love sprout
What do you like best about the product?
i love the ability to easily schedule messages and content so far in advance. i am so glad they recently introduced the ability to schedule an instagram post, because there are a lot of times that I have a post for the day and i forget to post it because the days get too hectic.
What do you dislike about the product?
i dont like that you can only have one person on the account at a time. we have a shared account for our client's social media and we always have to sak each other if we can log in, otherwise it will kick them off without warning or the ability to save their work.
What problems is the product solving and how is that benefiting you?
we are able to tweet for our brands all day without sitting at our computers and remembering to do so. it makes life SO easy! you can also easily look at the schedule to see where you have content gaps and which days need more messages.
Recommendations to others considering the product:
i would recommend getting multiple accounts/logins if you have a big office, even if its all for the same social handles. this will solve the problem of kicking people off while they are working and it just makes it easier all around. i think this is a great scheduling tool and i cant imagine working in social media without it
Best social media management software i have used
What do you like best about the product?
The scheduling makes it so much more manageable to manage our social accounts. Sprout social is a complete package when it comes to our entire social presence.
What do you dislike about the product?
Nothing, they are constantly updating and every "I wish it...:" we have had over the past 3 years of using Sprout Social has some to fruition.
What problems is the product solving and how is that benefiting you?
Timing, overall analytics of system, resources management, engagement with our audiences
Recommendations to others considering the product:
I highly recommend it for those with teams that manage many social media accounts.
Sprout Social Solved Our Social Media Problems
What do you like best about the product?
Sprout Social is an amazing product, and we have absolutely loved having it. However, what sets Sprout above everyone else is their customer service. Ian is absolutely awesome to work with - he responds nearly immediately to any questions or issues we may have. As a company, Sprout is proactive with their communications, constantly letting us know what's coming down the pipeline and diligently working to implement any suggested changes/improvements we have.
What do you dislike about the product?
Truly, our only complaints are about Sprout's limitations, which are set by the social platforms themselves. For example, we want to be able to schedule Instagram posts ahead of time. However, Instagram doesn't allow that, so we can't do it through Sprout.
What problems is the product solving and how is that benefiting you?
Sprout Social allows us to funnel all of our social media interactions into one central folder, including search and response. This makes monitoring for multiple pages per client a breeze. Additionally, the ability to customize link preview images and text for posts that we schedule through Sprout keeps us from having to schedule natively. This allows us to schedule a month's worth of content quickly and efficiently.
Recommendations to others considering the product:
If you are managing multiple pages/accounts, Sprout is the way to go. They literally save us hours of time daily. Their dashboards are wonderful, and their product is extremely easy and intuitive to use. The analytics available are also helpful in tracking campaign efforts and competitor sentiment. Further, their customer service sets the bar.
Very user friendly
What do you like best about the product?
Sprout is very organized and easy to use
What do you dislike about the product?
I wish Instagram was connected, at least to notify of post like Hootsuite
What problems is the product solving and how is that benefiting you?
Deeper analytics, better engagement
The best social media analytics.
What do you like best about the product?
I love the in-depth analytics and the visually appealing interface.
What do you dislike about the product?
No Instagram scheduling and no editorial calendar.
What problems is the product solving and how is that benefiting you?
Being more engaged in social media, social listening and responding quicker. Making sure no interaction slips through the cracks.
Sprout Social is the way to go!
What do you like best about the product?
I love that I can schedule posts to go on my business pages all in one dashboard. I don't need to wait till the day of- I can just input it into the dashboard, select date, and time...and I'm done! Another great feature is that you can view how the post will look like prior to it going live. I love using the AI component as well to generate variations of copy for me to use.
Lastly, I love the analytics and reporting that I can just export to learn what's working.
Lastly, I love the analytics and reporting that I can just export to learn what's working.
What do you dislike about the product?
I currently really enjoy Sprout Social and don't have anything negative to say about the platform. Everyone I've worked with has been very helpful and knowledgeable in the space.
What problems is the product solving and how is that benefiting you?
We are using this platform for content marketing across our Social Media platforms, reporting, analytics, social listening, social monitoring, competitor analysis, employee advocacy and more.
Recommended
What do you like best about the product?
Sprout Social is intuitive, and a great analytics tool for business that can't afford more costly products.
What do you dislike about the product?
I don't have any complaints at this time.
What problems is the product solving and how is that benefiting you?
Metrics, Scheduling content
One of the Best Social Management Platforms Available
What do you like best about the product?
Ease of scheduling posts, one streamlined content feed, the look and feel of the platform - all points that make Sprout much better than comparable products like HootSuite.
What do you dislike about the product?
Reporting could be a little more comprehensive.
What problems is the product solving and how is that benefiting you?
Able to easily manage all of our social profiles in one place - can quickly schedule multiple posts (even of the same copy).
Significantly cuts down on the time it takes to manage social media.
Significantly cuts down on the time it takes to manage social media.
Recommendations to others considering the product:
- Don't pay for more seats than you need.
- Training can take awhile and is usually unnecessary. If you need to learn something you can probably figure it out yourself instead of having to sit through a long phone call of their support team explaining every little detail. The platform is so easy to use that you dont need it.
- Training can take awhile and is usually unnecessary. If you need to learn something you can probably figure it out yourself instead of having to sit through a long phone call of their support team explaining every little detail. The platform is so easy to use that you dont need it.
Easy to use social media monitoring tool
What do you like best about the product?
My absolute favorite part of this tool is how incredibly easy it is to use! Not only is the UI sleek and visually appealing, but it's easy to see when something is scheduled to be promoted and what has already been promoted. Also, it's great how you can link so many different social media accounts to one program.
What do you dislike about the product?
There's not much to dislike. I am waiting for them to add a functionality with Instagram, but overall the product is pretty flawless.
What problems is the product solving and how is that benefiting you?
With multiple people working on difference facets of social media promotion, this tool easily allows our team to work on and manage various social media platforms with east. Not only are you able to cross-reference work with your colleagues, but it's all easy maneuver.
Recommendations to others considering the product:
Use this tool! It's as simple as that.
showing 2,291 - 2,300