Sprout Social
Sprout SocialExternal reviews
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Excellent platform for all social media channels
What do you like best about the product?
Sprout Social makes it quick and easy to schedule multiple social media posts across a number of different platforms. As a magazine, we need to be able to schedule social media posts for all new articles so that they are publicized for a number of weeks after they appear online. The publishing area in Sprout provides a central location for all platforms, meaning that the text for a social media post can be entered and scheduled across a number of platforms if you wish. If, like us, you need to write slightly different text for different social platforms, you can easily switch between the channels and schedule the same post multiple times. The task management system is also really efficient and means that someone in our social media team can forward a query that we have received on a social platform straight onto the relevant person.
What do you dislike about the product?
When scheduling social media posts, it is important to be able to see any posts that have already been scheduled for a given day. Although you can do this on Sprout Social by hovering over a particular day when scheduling new posts, it could be made more efficient so that it's easier to check what has already been scheduled.
What problems is the product solving and how is that benefiting you?
We have been able to speed up our process of scheduling social media posts greatly since starting with Sprout Social. This saves us a lot of time when it comes to advertising our articles on social media. Sprout Social has also enabled us to establish a much more effective channel of communication with our social media team, who can now easily send us tasks to complete through Sprout Social.
Recommendations to others considering the product:
I have found it to be a great platform on which to schedule social posts, which is the main feature I needed as a non-social media person.
Easy to learn and use
What do you like best about the product?
The multiposting ability, that you can post to several social media without having to create the post several times. I also like
What do you dislike about the product?
That you can not post several videos to a story on Instagram - containing more than one video, automatically, without posting it manually one by one. Missing the data from LinkedIn in analytics, and also cannot view posts that has already been posted on LinkedIn.
What problems is the product solving and how is that benefiting you?
Scheduling, commenting on eachothers posts internally, workflow approval, social inbox.
Very easy to use
What do you like best about the product?
I like that you can see all of your stats in the same place too. As well as this you can also add tags and target your posts so it’s very handy.
What do you dislike about the product?
I dislike that when you post a video to Instagram you have to do it via the app on the phone
What problems is the product solving and how is that benefiting you?
Posting at the best times without having to do anything on the day is handy. It stops you from forgetting
Easy to use
What do you like best about the product?
The interface is very user friendly and easy to find anything you need.
What do you dislike about the product?
I wish the reporting could be a little more nimble.
What problems is the product solving and how is that benefiting you?
This tool allows us to easily monitor social activity in a central hub, consolidating efforts that could be otherwise time consuming.
Sprout Social for Enterprise Automation
What do you like best about the product?
I love the simplistic of Sprout, and how intuitive it is. It enables my team to respond to messages simultaneously, knowing which messages have already been responded to. We manage over 400 accounts, so the price for doing so is incredibly affordable compared to some other platforms - great for our purposes working with smaller businesses.
What do you dislike about the product?
I dislike how they're constantly updating their interface. Some changes are positive, but some are unnecessary and end up being more cumbersome to learn than actually helpful. I also dislike how frequently client's social platforms become disconnected, but I think that's more on the social platforms two-factor authentication than Sprout.
What problems is the product solving and how is that benefiting you?
Sprout allows us to scale managing 400 smaller social campaigns and provide reporting at an affordable price. We are able to take on so many more clients at a lower price point due to the efficiencies.
Switch to Sprout
What do you like best about the product?
Sprout is a great all-inclusive platform
What do you dislike about the product?
I don’t have any dislikes yet, the platform is great so far.
What problems is the product solving and how is that benefiting you?
Sprout allows for social listening and scheduling, which is really convenient.
Excellent programming platform to optimize social networks.
What do you like best about the product?
Sprout Social makes managing multiple accounts very easy, it offers ideal publication times to help you optimize reach and participation, you can download post-platform and date-specific reports easily and quickly. You have the option to schedule and create a new publication without having to click on a new window each time. The intelligent inbox is customizable and can be divided into several different ones according to your needs. Great Utility is the ability to program and re-program publications across multiple platforms.
What do you dislike about the product?
There is no doubt that this software has many attributes, Sprout Social is really the best way to be aware of everything that happens, with in-depth and customizable reports.
What problems is the product solving and how is that benefiting you?
It allows you to collaborate across the team with members in different locations. It's great the notifications and the ability to respond directly to social publications within the application. The included reports are robust and provide enough information across multiple platforms to make good decisions. Sprout Social, is a software with very special features that brings great benefits and helps you use different social network accounts in a single central panel that is managed exclusively by you.
Recommendations to others considering the product:
Provides an all-in-one social network creation and management tool. Perfect for collaboration and the structure of permissions and approvals helps at the team level. Sprout Social can be used in different companies, both large and small, and works very well to manage it all, it is easy to use, the design is quite simple and uncomplicated. It offers many tools for you to monitor social networks and see ideas. I recommend Sprout Social for being one of the software with the most options and tools to manage multiple social network accounts, keeping your customers and consumers informed about the innovations your company is developing.
Digital Marketing and Social Media Specialist
What do you like best about the product?
I enjoy being able to separate tasks for individual teams. The platform itself is also very customizable.. making reporting, analytics, posting, automation, ect very efficient for each individual company.
What do you dislike about the product?
The one thing that could use more work is the social listening tool. Effective, but very vague results.
What problems is the product solving and how is that benefiting you?
The social listening tool is a bit vague, but it can be worked around. The benefits include time efficiency, organization, and team connection value!
Recommendations to others considering the product:
Thank you for your help!
Sprout social is an easy to use
What do you like best about the product?
It is easy to work with and it has an excellent support team. We use it to post on various social media platforms. This is excellent to schedule out content, therefore I do not have to post all the post individual on each and every social media platforms days off or after work hours.
What do you dislike about the product?
The thing I don't like is the higher cost of this application. There is also a problem where sometimes the first comment feature does not appear as an option for some posts.
What problems is the product solving and how is that benefiting you?
I love that I do not have to remember in order to post social media content. This application helps a lot in publishing the post in one go to all the social media platforms.
Recommendations to others considering the product:
Much simpler to make use of than other applications, must try the application for best results.
Intuitive, easy-to-use analytics
What do you like best about the product?
Sprout is great for social media management, content strategy and customer engagement.
What do you dislike about the product?
Sprout Listening is separate/expensive - we had to backfill the data which cost additional money. However, most other platforms will charge around the same amount in order to backfill data.
What problems is the product solving and how is that benefiting you?
Been able to communicate the impact of our social growth through analytics and reporting.
Recommendations to others considering the product:
Consider how you can use this in your agency and for your clients.
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