Sprout Social
Sprout SocialExternal reviews
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Good resource once you learn the platform
What do you like best about the product?
The data and analytics the platform provides.
What do you dislike about the product?
There is definitely a learning curve at first.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it easy for me to schedule posts and keep track of messages accross all social media channels.
Recommendations to others considering the product:
Have patience learning the platform, its a big time saver once you know it!
Social Media Management Made Simple
What do you like best about the product?
I love the chrome extension. Makes social sharing a simple, easy part of my workflow.
What do you dislike about the product?
I wish you had a Salesforce integration. Thinking about moving off of Sprout in order to get better synchronization of data across our marketing and sale tech stack.
What problems is the product solving and how is that benefiting you?
Social Media Scheduling.
Recommendations to others considering the product:
Great tool for easy social media management.
Great for Work!
What do you like best about the product?
I like that I can create a post and schedule it to go out over the weekend and not have to worry about work when I'm off the clock.
What do you dislike about the product?
I couldn't schedule Instagram posts to properly go out in advance.
What problems is the product solving and how is that benefiting you?
Scheduling weekend posts are a definite benefit.
SproutSocial has been useful in many ways for my social media monitoring.
What do you like best about the product?
It allows me to pull monthly reports of our data quickly without having to bounce around to six or seven different sites. I have mainly been using it for that as well as our hashtag monitoring.
What do you dislike about the product?
The mobile app experience can sometimes be glitchy and I haven't yet determined the exact causes. But I can certainly get through enough to make sure the commentary from a poster is not negative.
What problems is the product solving and how is that benefiting you?
I do wish there was a better way to see a monthly visual schedule of social. It's nice to see a week at a time but sometimes there's a need to make sure I haven't over delivered. A monthly view option would be a nice to have in the future.
Great Platform!
What do you like best about the product?
Sprout Social is excellent! As someone who is brand new to Social Media Marketing, it has been excellent for me in scheduling content, pulling different reports to analyze, interacting with guests, staying caught up on trending content, and more. I like how the phone app instantly integrates with things I publish online as well.
What do you dislike about the product?
I sometimes have problems with posts failing due to the unique Sprout shorter links I have generated, and occasionally the app randomly closes out on me when I'm in the middle of creating a post. I also do not like how you cannot publish a series of photos in one Instagram post if you are using the online platform. You have to send a notification to an approved admin who can schedule it from a phone later. Other than that, I haven't had many issues.
What problems is the product solving and how is that benefiting you?
Sprout saves the most time for me in publishing content. It takes me a couple hours at the start of each week to schedule content for an entire week +, giving me significantly more time to do other responsibilities during my work hours. It's also nice to not have to lug my work laptop home each night because I can keep up with everything on the app. I like the short links that are generated for posts too, so my content doesn't get too wordy or hard to follow for the customers.
Recommendations to others considering the product:
The ease of use is great. The platform is incredibly intuitive, and it is a one stop shop for all of my social media needs!
Sprout Social Is A Great Tool
What do you like best about the product?
It is user-friendly and great for having all your social content in one place. The tagging feature in Reporting is our most helpful feature, allowing us to manage multiple different service links efficiently. There's also a mobile app which is great for social media on-the-go!
What do you dislike about the product?
Sprout Social is more costly and some of the necessary features - like social listening - is an incremental fee. Customer Service sometimes is slow to respond/solve an issue.
What problems is the product solving and how is that benefiting you?
Social media monitoring, analyzing and publishing for multiple different service lines. Our company is very report-driven, so that feature is so valuable to us.
Recommendations to others considering the product:
Definitely consider Sprout Social if you manage social channels for multiple clients.
Everything you need and easy to use
What do you like best about the product?
The two best things about Sprout: It is easy to use and has all of the features that you actually use. The difference in this tool over the past 2 years is remarkable, it went from a tool that I thought was barely able to work for an enterprise to one that fits our needs perfectly.
What do you dislike about the product?
I wish I could do more with custom reporting, specifically around the content tags. Right now, I have to export the data into CSV files and work with the raw data to get what I am looking for with pivot tables.
What problems is the product solving and how is that benefiting you?
The biggest benefit of Sprout is time savings. We have turned reporting from days to minutes... and without the huge cost of other tools.
My experience with Sprout
What do you like best about the product?
Sprout was very easy to use to post on multiple pages.
What do you dislike about the product?
I didn’t have any issues. I found this much easier to navigate than Hootesuite
What problems is the product solving and how is that benefiting you?
It was very easy I really liked being able to choose the best times to post.
Comprehensive Social Media Platform
What do you like best about the product?
Sprout's reporting, listening, and monitoring tools are all excellent. They give me insights in one place – which is crucial when managing multiple platforms. I like the agency integration as well so I can compare paid and organic performance side by side.
What do you dislike about the product?
Replies can be finicky and I find myself navigating to the social site to be sure I am replying to the comment directly.
What problems is the product solving and how is that benefiting you?
I never recognized where patterns in my engagement lay before, being able to track reports with internal content as well as competitor content. I can review trends between my own institution and competitors and make informed decisions.
Sprout Social Review
What do you like best about the product?
I like how easy Sprout Social is to schedule and monitor content.
What do you dislike about the product?
At first, I did not like only having on steam, but eventually it grew on me.
What problems is the product solving and how is that benefiting you?
The innovation put toward improving Instagram scheduling and monitoring options have been invaluable.
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