Sprout Social
Sprout SocialExternal reviews
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Good tool for social networks
What do you like best about the product?
What I like about this platform is that you can program all your publications from a single tool without having to use different programs to do the same job. It is really easy to use, just with a view of the user interface, you can start programming your publications.
What do you dislike about the product?
Sometimes the publications that we tried to upload to Facebook could not be published without reason.
What problems is the product solving and how is that benefiting you?
Thanks to the use of Sprout Social we have been able to greatly reduce the time we lose in the creation and publication of content on social networks.
Recommendations to others considering the product:
The use of Sprout Social does not require any additional or advanced information to be able to use it in the best way, which makes it different from the rest of the competition.
A Fantastic Tool!
What do you like best about the product?
I like that you can schedule Instagram posts AND stories.
I like that you can monitor your comments.
I like that you can collaborate with your team and clients.
I like the way the calendar view of posts is set up.
I like that you can monitor your comments.
I like that you can collaborate with your team and clients.
I like the way the calendar view of posts is set up.
What do you dislike about the product?
I wish you could post giphs.
I wish that you could post multiple photos on Instagram automatically.
Sometimes posts will fail to upload and there is no explanation why.
I wish you could tag pages in Facebook posts.
I wish that you could post multiple photos on Instagram automatically.
Sometimes posts will fail to upload and there is no explanation why.
I wish you could tag pages in Facebook posts.
What problems is the product solving and how is that benefiting you?
Sprout Social takes the guesswork out of scheduling social. The ability to schedule weeks at a time and have them available to clients for review and approval is a godsend! Sprout Social is a tool that saves me a TON of time. Also, their customer service is EXTREMELY responsive, which is always nice.
Recommendations to others considering the product:
Set up a run through of the platform for your team with a Sprout Social rep! They are incredibly knowledgeable and will teach you everything you need to know. They're also always looking for suggestions on how they can make the product better and will actually take your ideas to their team to see if they're worth implementing.
I genuinely appreciate this product
What do you like best about the product?
Their customer service is second to none. Only one time did I not hear back from them quickly, but they ended up sending an apology email to all clients the next day because they had gotten behind and said they were taking steps to keep that from happening again.
Sprout also consistently provides great webinars and articles. Plus, I really love the whole layout of the inbox. It's probably a little bit of personality, but it is so easy for me to see what's going on and respond to messages from different clients. I also love their analytics reports!
Sprout also consistently provides great webinars and articles. Plus, I really love the whole layout of the inbox. It's probably a little bit of personality, but it is so easy for me to see what's going on and respond to messages from different clients. I also love their analytics reports!
What do you dislike about the product?
I'm not a huge fan of the keyword monitoring/social listening options that they provide. However, I think better options would be available if we were at a higher program tier. Can't think of anything other than that!
What problems is the product solving and how is that benefiting you?
Managing multiple social media clients and providing social media reports to clients. Sprout keeps me very focused and on top of social media engagements.
Solid tool in social network management
What do you like best about the product?
Currently Sprout Social is one of the best tools for managing social networks in the market because it not only facilitates the automation of the publication and creation of content, but also increases interaction and improves the response time of our support team in social networks.
What do you dislike about the product?
Sprout Social should improve the interaction reports of each social network so that they are more complete and customizable because until now their reports lack information and do not provide customization options.
What problems is the product solving and how is that benefiting you?
We use this tool for the management and monitoring of our community in each social network. Sprout Social has also made it easier the job for us to create content, because constantly showing us what are the topics of interest of our target audience.
Use for planning out social posts
What do you like best about the product?
It's relatively easy to pre-schedule regular social posts.
What do you dislike about the product?
There are a number of steps involved, and things you have to remember to do or the posts won't be correct.
What problems is the product solving and how is that benefiting you?
We don't have to remember to do social posts - we can schedule them out in advance
A tool to improve marketing in your company
What do you like best about the product?
The approval and analysis process is quite fast, something that I consider essential for business use.
It has an excellent interface for the user, good design, striking colors and a great structuring and division of the different marketing campaigns that can be carried out in different social platforms.
The analytical reports are extensive and with a large amount of information, which makes it easier to analyze the results of the campaigns.
When you review or analyze the tasks, in the task management system you leave a note with information, which I consider really useful to leave important details that must be read when you want to perform the task.
It has an excellent interface for the user, good design, striking colors and a great structuring and division of the different marketing campaigns that can be carried out in different social platforms.
The analytical reports are extensive and with a large amount of information, which makes it easier to analyze the results of the campaigns.
When you review or analyze the tasks, in the task management system you leave a note with information, which I consider really useful to leave important details that must be read when you want to perform the task.
What do you dislike about the product?
It has happened to me several times that the account of the social network I was using has been disconnected and I had to connect it and verify it again. This is a somewhat tedious process, since it is necessary to reconnect in the account for this failure.
Maybe I would also add other social networks, because although it has the most important, it is always good to be able to campaign on more social platforms.
Maybe I would also add other social networks, because although it has the most important, it is always good to be able to campaign on more social platforms.
What problems is the product solving and how is that benefiting you?
It is very simple and intuitive to carry out marketing campaigns through Sprout Social. It has helped our company to better design our campaigns to better use ad systems and generate more benefits through deeper analysis of the reports and reports we have obtained through this platform.
It also allows us to load and automate certain content for later publication, so we can carry out more campaigns in a much simpler way and it has saved us time without losing effectiveness.
It also allows us to load and automate certain content for later publication, so we can carry out more campaigns in a much simpler way and it has saved us time without losing effectiveness.
Recommendations to others considering the product:
Facilitating the process of creating marketing campaigns and improving their effectiveness is something you can do through Sprout Social. It helps to have a clearer idea and to better analyze your campaigns through social platforms.
Sprout Social is the best bang for you buck in social media management
What do you like best about the product?
Ease of publishing/scheduling content, including ability to geo-tag and scheduling an Instagram "first comment" if you use the first comment (i.e. for hashtags). Real-time preview of posts/tweets. Robust, custom reports. Customer service chat is convenient and prompt to respond.
What do you dislike about the product?
The tool can be limited because of the social media platforms' API. Currently, unable to tag images
What problems is the product solving and how is that benefiting you?
Efficiency of time when scheduling social media content across clients. Ability to provide a client-facing tool of value with custom reports.
Recommendations to others considering the product:
There's no better value on the market for social media management.
Monitoring of all social networks
What do you like best about the product?
This tool allows you to manage all social networks without having to waste a lot of time doing it manually. Its interface is very simple, facilitating its use to quickly learn how to use it.
What do you dislike about the product?
It is not very effective to discover relevant content on social networks so I have to use other tools for this work.
What problems is the product solving and how is that benefiting you?
Thanks to Sprout Social we have a more direct communication with our clients and we can analyze and obtain more information about what is most talked about in social media. Obviously the management of social networks has been much easier since we use this tool in the company.
Recommendations to others considering the product:
I recommend the use of Sprout Social if you have to manage large communities on social networks and manage them all at the same time.
Great tool to manage social networks
What do you like best about the product?
Sprout Social is the best tool of marketing in social networks because it has very good functions to reach the target audience with great success. A very good function of this tool is to be able to program the publications in a very simple way. It also has integrated statistics to get vital information from all our social networks.
What do you dislike about the product?
Perhaps one of the negative points that I see this application is its price especially for small companies, although they also have a free plan.
What problems is the product solving and how is that benefiting you?
With Sprout Social we do not have the need to program the campaigns for social networks in each platform since it allows us to create, manage and control all our campaigns with just using this tool. For this and more this tool has become a very useful asset, for the time and effort saving that it gives us in the hour to manage shows social networks.
Easy to manage multiple accounts.
What do you like best about the product?
Easy to schedule content across multiple platforms, clear calendar layout, easy to interact with content.
What do you dislike about the product?
Accounts often get disconnected, requiring manual reconnection.
What problems is the product solving and how is that benefiting you?
Creating content and engaging with users for a portfolio of hotels’ social media platforms.
Recommendations to others considering the product:
Definitely worth it, especially if managing multiple accounts.
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