Sprout Social
Sprout SocialExternal reviews
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Sprout Social for the best social management tool
What do you like best about the product?
I love how easy the dashboard is and you can easily navigate within the platform.
What do you dislike about the product?
I wish there were more features and tools to use within the platform.
What problems is the product solving and how is that benefiting you?
I love using this to closely follow our social users.
Super nice and easy
What do you like best about the product?
Easy to set up and navigate, works for many platforms
What do you dislike about the product?
I would like a bigger dashboard with better overview
What problems is the product solving and how is that benefiting you?
I am testing Sprout for company and it seem very useful in many ways..
Sprout Social
What do you like best about the product?
Being able to see performance across all of the social media platforms, and engagement in particular. Knowing trending terms and influencers is also key.
What do you dislike about the product?
It would be nice if charts could be exported in order to be used in PPT presentations. Otherwise, the tool itself is great.
What problems is the product solving and how is that benefiting you?
We are able to engage directly with influencers, and can determine which platforms are most impactful.
TITLE Boxing Club Marketing
What do you like best about the product?
Great supplement to our in house marketing efforts. Title Boxing corporate marketing sets up our Sprout Social posts and then we supplement with the our own posts as well.
What do you dislike about the product?
I dislike the rate in which posts are made. We utilize Sprout Social on our TITLE Boxing Club's Facebook pages and every now and again the posts seem a bit too sporadic as far as when they're posted.
What problems is the product solving and how is that benefiting you?
We try a variety of posts with Sprout social. Meaning we try out pictures with texts, boomerangs, images with no text and videos. We mix it up daily to keep our members engaged
User friendly and easy to grab quick analytics
What do you like best about the product?
It's simple and allows you to analyze a social channel on a surface level without having to jump through hoops. It's straightforward. The dashboard is simple and self explanatory. It doesn't require much effort, but it allows me to get useful analytics. I also like how it puts all of the social channels in one place, so you don't have to go into Facebook Insights and then flip to twitter. Everything is on your dashboard, and you can go through each social channel without having to open multiple windows.
What do you dislike about the product?
It's hard to connect to Instagram. I know this is a new feature, but we tried to connect one of our clients to Sprout for Instagram and it didn't save so we didn't have data for that month. Instagram isn't agency friendly, so it's understandable. I also wish you could see optimal posting times on Sprout. It would be nice to see which times on which apps are the best to post.
What problems is the product solving and how is that benefiting you?
It's an easy analytics tool so I don't even need to go into Google Analytics all the time. I always pull Sprout when I am presenting my clients with quarterly reports. It is easy for them to comprehend (much easier than Google Analytics). Clients like the visual graphs that Sprout provides. It's definitely eliminating client and company confusion. I think Sprout does a great job of just showing the necessary analytics that clients actually want to see without making it over complicated.
Recommendations to others considering the product:
I would definitely recommend Sprout Social. It makes everything easy and simple for both the agency and the client.
Seamless Social Media Managment
What do you like best about the product?
Intuitive UI offers great visibility into all of our profiles in one place and powerful analytics.
What do you dislike about the product?
Have intermittent issues with images and metadata not displaying properly on posts.
What problems is the product solving and how is that benefiting you?
Helps improve my productivity by making scheduling content and measuring impact simple.
Effortless Social Media Management
What do you like best about the product?
It's an all in one social media management site where I can navigate between analytics, conversations, and posting messages.
What do you dislike about the product?
The one thing I don't like about the Sprout Social is that it's higher in cost. I feel this would be an issue especially for people starting their first blog or website.
What problems is the product solving and how is that benefiting you?
I am able to utilize each component offered in Sprout Social. I realized that using the analytics, I am able to understand the audience more.
Recommendations to others considering the product:
If you're able to afford the price of Sprout Social per month then go for it. If you're just starting out, start out with a trial and see how you like it.
Sprout Helps Stay On Top
What do you like best about the product?
Sprout is the best of EVERYTHING! Analytics, posting, engagement, listening and comparing!
What do you dislike about the product?
Honestly, I can think of nothing to improve at this time with Sprout.
What problems is the product solving and how is that benefiting you?
Scheduling. Duplication of efforts by other team members. curating our evergreen content!
Recommendations to others considering the product:
If you are serious about social and your clients, Sprout Social is THE single tool you need to invest in! You will LOVE it. Quick ROI and so easy to use and train new users on too!
Social monitoring with Sprout Social
What do you like best about the product?
I like the publishing calendar layout (platform only recently introduced it) -- it allows me to see when my social is scheduled relative to other handles associated with the brand and better plan for posting. The Twitter Comparison Report is also useful, especially if you're managing an executive profile.
What do you dislike about the product?
I don't like the name "messages" -- this nomenclature is more specific to brands that individual profiles (even public ones). I use messages to monitor RTs and mentions for the handle I manage -- but it doesn't give you a realtime readout of "likes," which also matters.
What problems is the product solving and how is that benefiting you?
Better interaction among handles associated with same company
Recommendations to others considering the product:
Include realtime monitoring of likes for tweets
SproutSocial: Great for scheduling & tracking social content
What do you like best about the product?
I love how easily we can schedule content across different accounts and platforms. The reporting is also great, and very helpful in showing the reach and importance of social media work.
What do you dislike about the product?
The cost is high, and if you have a single account for a team then as soon as one person signs in, anyone else who was signed in is kicked out. Can get frustrating.
What problems is the product solving and how is that benefiting you?
It allows us to schedule our social content out and show performance for specific content. This has been especially useful when we have a day of action or a hashtag that we're pushing over a limited period of time. It makes it easy to get reports on how your content is performing.
Recommendations to others considering the product:
If you can afford it, get one account for each member of your social media team. If you have a team account, make clear rules for what happens when someone kicks someone else out by signing in.
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